Withheld (Current Employee) – Lackawanna, NY – September 27, 2018
I work in a pretty nontraditional role at the agency (in fact, I don't think I've seen any reviews from people in my position), so my view is pretty unique. BVS actually has a generous PTO package (even with some recent cuts) and exceptional insurance, with free dental. My immediate supervisor was amazing, but as with most positions upper management tended to be out of touch with the realistic demands on the position. I have heard tales of robust politics in the agency, but haven't experienced any. I do know that opportunities for advancement for me were non-existant. The agency is in financial dire straights due to prior financial mismanagement and there have been at least two rounds of layoffs that I know of. My position is pretty secure, as far as I know, because we're a significant money maker for the agency, but a lot of long time people lost their jobs. Turnover in many departments is enormous and there is a lot of discontent.
Typical out of touch upper management, zero real opportunity for advancement
Therapy Aide (Former Employee) – Lackawanna, NY – August 8, 2018
If you need a job right away to make some money for now then this is the job for you. I would not recommend this job for long term. Upper management is an absolute joke along with the union. You have to endure so much including the constant mandatory overtime because they are constantly losing people and they can never keep anyone. Working overnights is easy it is just the wear and tear on your body from working overnight, all the overtime and the management that sucks.
no lunch breaks, little pay, management is terrible
The overall day was busy and stressful and a lot of activity based programs
Recreation Therapist (Former Employee) – Lackawanna, NY 14218 – August 8, 2018
My day started out by going to work at 12 having either a meeting or doing paperwork, and meeting with my co workers to see what the day is going to intel from our rec schedule. Then the kids get back from school and the day officially begins. We have Rec from 4-5 then dinner and then another rec activity outside or in the gym from 6-7 and then quiet time and chores for the kids and bed at 9. After the last rec the therapists go back to their offices and figure out the plan for tomorrow.
Abilty to run around and play sports
super stressful, and have to be a constant alert for your safety
Direct Support Professional (Former Employee) – Lackawanna, NY – July 23, 2018
I enjoyed my time at Baker Victory overall. I believe that if they increase what they pay to loyal workers it would encourage people to stay longer. But also continue to provide quality care at a high level. It’s not a job for just anyone. It takes a special person to have enough compassion and patience to work in the human service field.
Mandating past schedule shifts as if people don’t have other responsibilities.
Manager (Current Employee) – Lackawanna, NY – February 9, 2018
Mismanagement has company in dire straights financially. Uncooperative and back-stabbing staff whose focus is on hanging onto their jobs, rather than for the good of the agency and its mission - which is upon the clients that they should be serving.
As with numerous other professionals there before me, I am looking to move on from here. Hopefully you will do your due diligence before seriously considering to apply here.
Pettiness within staff and management, overworked and unappreciated is a common theme across all disciplines here.
No Caring Agency. Upper management could care less about the individuals and will not hire people to give the proper care needed.
Resident Manager (Current Employee) – Lackawanna, NY – January 22, 2018
Worst agency ever. They take from the individuals to give raises to themselves. They don’t even acknowledge the individuals or those people as they are referred to when they walk into a house. I have never seen more in caring people in my life. If only the families knew how their loved ones were being treated.
mhs (Former Employee) – bakerhall school – November 27, 2017
the worst place to work the management have no control of that place and are all not real and just there for the money not the kids. they have the kids running that building. management don't back the staff up in anyway shape or form. they act like they appreciate your work but don't care about their workers
I have never seen a more poorly run agency. It is very sad. It appears that the caring for individuals does not exists in all management
Manager (Current Employee) – Martin road – November 12, 2017
Poorly run. Too much greed. The only thing that matters to upper management is $$$ and not the lives of the individuals. It’s very sad this agency use to be very prominent until the new VP Of the DD division took over and brought her friends in and moved people around or fired them so she could get raises.
Direct Support Professional (Current Employee) – Buffalo, NY – August 1, 2017
The clients are the best part of Baker Victory Services. You really fall in love with them. A typical day consist of helping prepare dinner, doing laundry, helping make lunches for program the next day. Helping with showers.
I felt like the job made a difference in me, it was a pleasure.
dca (Former Employee) – New York State – July 11, 2017
Most importantly I know that in my faith, We all as his creation have a purpose in life. Honestly if I do my best in serving my higher power, and use what he has given me for the betterment of mankind, than I feel fulfilled. My joy was working with those, whom life may have offered some challenges to, and truthfully challenges face all of us. Yet to ease something , or to bring a smile to one's day, just giving and , or getting a calm, is the blessing I'am truly thankful for.
Mental Health Specialist (Current Employee) – Lackawanna, NY – July 8, 2017
Baker Victory is a great starting job, management is what makes the job great! The hours and the pay aren't that great but bonding and getting the experience with the youth is priceless ! I loved working with the population I dealt with.
Therapy Aide (Former Employee) – Lackawanna, NY – April 13, 2017
Very caring for individuals receiving services. Good to staff. Worked with BVS for a few years and enjoyed my time there. I left d/t move out of area. The staff were happy and the individuals were well taken care of.
Great work environment and fun people to work with and consumers are beautiful and awesome.
Therapy aide (Former Employee) – Ridge road, Lackawanna ny – December 10, 2016
Great staff and beautiful job to work with consumers, it's a job that gives back and help others by assisting and working together in a safe fun environment for the greater good of people. So in saying that, great job Bakers Victory for the Amazing work you've been doing for years and the emprovement and changes to help maintain a warm and safe fun living for your consumers.