Very much like high school
Dispatcher (Former Employee) – Towson, MD – December 19, 2018
Employees vary widely but many act like they're still in high school (very "clique-y", gossiping, juvenile behavior, etc). More tenured employees almost always dislike the newer hires.
Management is hit or miss, some are great while others are terrible. Upper management doesn't care about the employees.
Work environment is stressful and very fast-paced. Classroom training is pretty rigorous, on-the-floor training is very structured but it is also sub par (my trainer refused to answer a lot of my questions and when I asked for new trainer, I was told no).
Time off requests are handled terribly (your entire shift chooses days while you're working on the floor, and its first come, first served), expect to have for swap with someone else because you almost never get the day you need/want.
Union represented, continuing education, helping the public, some good people, lots of pot luck events
12 hour shifts, inadequate break periods for the job duties, too many immature employees, time off lottery