Mismanagement, Politics, and PR Come Before Patients
Manager (Former Employee) – Baltimore, MD – April 21, 2018
I reported to a great leader although in a smaller department. My pay, from the beginning, was not commensurate to 25% of market, but this is a known sacrifice to work in these highly financially challenged FQHCs. The pay started to matter more and more though as I received more tasks and responsibilities outside my role and had upper leadership deny various requests for growth opportunities to ensure we could work these skills. In the meantime, practitioners received at or above market on a non-RVU basis creating a clash between seeing patients at a rapid clip and just getting done their administrative work, let alone have management provide adequate time for both. This type of practice and others like sudden arrivals and departures of leader and almost randomly changing operating abilities and locations made it seem a constant state of chaos even when calm. By the end I kept my head down and was told honestly I would never be able to advance, so I departed. It was sad. I had good friends there and a wonderful manager and I loved our patients. I would have stayed if my leader asked because of my trust in them personally. But now, later, I still receive messages from old colleagues that the holes in the ship have never been plugged and it is taking water on so rapidly that fear is a daily reminder.
Work hours, schedule, job I was hired for was interesting and worthwhile
The jobs I wasn’t hired for weren’t great, expensive healthcare with low acceptance to specialists, management, staffing, growth, compensenation, sense of planning