Mismanagement, Politics, and PR Come Before Patients
Manager (Former Employee) – Baltimore, MD – April 21, 2018
I reported to a great leader although in a smaller department. My pay, from the beginning, was not commensurate to 25% of market, but this is a known sacrifice to work in these highly financially challenged FQHCs. The pay started to matter more and more though as I received more tasks and responsibilities outside my role and had upper leadership deny various requests for growth opportunities to ensure we could work these skills. In the meantime, practitioners received at or above market on a non-RVU basis creating a clash between seeing patients at a rapid clip and just getting done their administrative work, let alone have management provide adequate time for both. This type of practice and others like sudden arrivals and departures of leader and almost randomly changing operating abilities and locations made it seem a constant state of chaos even when calm. By the end I kept my head down and was told honestly I would never be able to advance, so I departed. It was sad. I had good friends there and a wonderful manager and I loved our patients. I would have stayed if my leader asked because of my trust in them personally. But now, later, I still receive messages from old colleagues that the holes in the ship have never been plugged and it is taking water on so rapidly that fear is a daily reminder.
Work hours, schedule, job I was hired for was interesting and worthwhile
The jobs I wasn’t hired for weren’t great, expensive healthcare with low acceptance to specialists, management, staffing, growth, compensenation, sense of planning
The workplace culture is diverse and everyone is treated equally. There is advancement at BMSI and if you are looking at another position within, you will need your supervisors approval and championship in recommending you for the desired position you are searching for.
Physician (Former Employee) – Baltimore – April 14, 2018
There are many good people here who are dedicated and caring about patients but managent is not supportive and constantly critical. You are not given enough time to s patients and do what could pass as average care... forget about giving people good care her, management wants you to see as many people as possible, make as much money as possible for them. They are not supportive ,and just want the patients to be"happy". which means giving them what they want, not what good care would be..... The staff are nice but overworked. Pay is barley average. You'll be happier some place else!
Lack of appropriate support and admins will throw you under the bus in a flash, poor pay
Certified Medical Assistant (Current Employee) – Baltimore, MD – February 26, 2018
It's always something. They are a federally qualified health center. So it's alot of red tape and alot of work. They don't appreciate their staff. Management is a joke. People are miserable and bullies.
Immaturity, back stabbing, cliques, too much gossiping
- My immediate supervisor is okay. - The director is a lost cause. - The environment lacks professionalism. - Overworked and underpaid. - Meetings with management are a complete waste of time. - HR = nepotism.
Management does not value employees security and safety. Constantly management demonstrated a lack of value and care for patients and staff. At the end it was much easier to move on than to try and make a difference.
There is very poor communication between management and staff. Management is not open to ideas or suggestions from employees. Benefits are pretty good, but the pay is terrible and you are only allowed to get up to a 2% raise now, which used to be 3% under the previous CEO (still only peanuts, but better than 2%).
Certified Medical Assistant (Former Employee) – Baltimore, MD – May 9, 2017
It was a little unorganized but if you are motivated and are truly there to help the patients, then you will be just fine working here. The Health Administrator at the St Agnes sight is the BEST and she is the reason why that center is still functional !!
Pediatric Nurse/ Care Manager (Former Employee) – St Agnes – May 4, 2017
I have been at this position for over a year. I loved the combination of community based health care and how important it is care. Extremely rewarding everyday. I will love to take everyone with me as I move.
Heavy workload between direct patient care and case management. Management is inexperienced and "cliquish". Very low morale. Not worth the drama and behavior displayed by staff. High turnover rate. Keep looking.
The leadership team at Baltimore Medical System is focused on patient satisfaction, quality and making BMS an employer of choice. Recent market adjustments in compensation, very competitive benefits and management training have all been recently implemented. The new CEO is very dedicated, a great listener and truly cares about all levels of staff. It's a pleasure to work at an organization where there is so much passion for improving the healthcare of the disadvantaged communities we serve.
Certified Medical Assistant (Former Employee) – Baltimore, MD – November 5, 2016
Pay is okay, my manager was nice but other co workers was unfriendly. The staff was unhelpful. Made me feel uncomfortable, and didn't accept new people. Doctors were great and manager at my location was great but staff acted insecure and like helping others put their job at risk
MA (Former Employee) – Baltimore, MD – August 29, 2016
I was employed with this company, quit 30 days after. Unprofessional environment, opinions of MAs only valued by other MAs. Compensation is poor. I was a MA II (meaning I have experience; 6 years) very hard to become an MA III (according to other employees). They have 4 centers, I've visited their Orleans, Highlandtown, & BelAir sites. DO NOT CHOSE THE BELAIR SITE!