Toxic, unrealistic sales goals and reprimands you for not hitting said goals
Relationship Banker/Manager (Former Employee) – Redford, MI – November 11, 2018
If you were lucky enough to be with a good manager, you could survive. Mostly extremely stressful. constantly short staffed. Would give us sales goals, though we would get the applications, the goal itself counted when the applications were approved. This was rarely happening considering they had very conservative lending policies and didn't even educate us bankers on what those were. No change to really help the client. All about product pushing.
Liaison between Branch Personnel and Programmers (Former Employee) – Charlotte, NC – November 11, 2018
learning new policies and procedures, developing written documentation and training, teaching new and existing employees, learning computer systems and languages and using them to provide feedback to management, but constant travel while single parenting was too difficult for me and my daughter
Fraud Investigator (Current Employee) – Kennesaw, GA – November 11, 2018
Great!!! If you're in the right departments, choose wisely, and be sure to network when you get in. Be sure to joins all of the clubs, and take advantage of the tuition reimbursement programs. Also utilize the toastmasters programs to help well round you. Good luck!
Cash Vault Teller (Former Employee) – Norfolk, VA – November 10, 2018
I enjoyed working in the cash vault. Very secure and time moved quickly because you in a face paced environment.You were able to listen to music while processing your deposit. Helped to make it a great day.
Very busy work environment but it was for a sad reason...people losing thier homes
Admin Asst II - Mortgage Service & Ops (Former Employee) – Westlake Village, CA – November 9, 2018
Typical day: I supported over 100 associates and was very busy all the time. The day went by quickly. I learned about the mortgage industry/Deed in lieu/Short sales and how people who were losing their homes were offered assistance to be able to keep their homes. Workplace culture varied. It was very clicky. If you knew the right people your environment could be very fun & rewarding or if you were on the wrong side it could be miserable. Management was great in some areas and difficult in other areas: see previous comments. The hardest part of the job was learning that people were losing their homes and in some cases nothing could be done to help them. The most enjoyable part of my job was helping and supporting customers, managers and coworkers.
SR. FRAUD ANALYST (Former Employee) – Pasadena, CA – November 9, 2018
Bank of America is a great company to work for with great benefits. I have yet to work for another company that compares. Despite being laid off by BofA, I still consider it a great company to work for.
Bank Of America is a good company to work for with great benefits and a good culture but their turnover rate is high. Everyone is constantly worried about job security. More than once my department had to retrain new employees in the same job function that the previously laid off employees were already experienced in. In addition, too many daily meetings hinder production.
Compensation, Benefits, Culture
Job Security, Reorganizations, too many daily meetings
Customer Service Specialist - Call Center (Former Employee) – Las Vegas, NV – November 8, 2018
Call Center environment with daily hustle. I was the one to follow; became leader and rose very fast; promoted to sales in 6 months. The spifts and constant back biting became a hassle to me. The team spirit was promoted in meetings and rally's, but when you return to your team environment the manager turns production into a contest.
Teller (Former Employee) – New York, NY – November 8, 2018
It was nice working here, the problem was the lack of employees for every branch and the volumes of customer overwhelming for only 2 tellers. The pay could be better , especially when there is only 2 tellers for the amount of customer that comes to the branch,
Lead Teller (Former Employee) – San Diego, CA – November 8, 2018
Bank of America is an amazing place to learn, develop, and enhance your professional skills. I was given the chance of a lifetime to gain the skills that I would need as a new and young customer service professional during my years as a teller for Bank of America. Thanks B.O.A
Project Manager (Former Employee) – Red Oak, TX – November 8, 2018
Worked almost every position in the bank. Was able to work myself up to several promotions. After 20+ years was laid off. The hardest part was being laid off after working there for so long. I loved getting to work with others. Was also able to work the last years working from home.
• Process incoming Internal Revenue Service’s checks to lockbox accounts according to customer specifications. • May also be asked to assist with reassociation and mail out package preparation. • Separates pre-encoded checks removing non-system items, preparing batch cards, and examining checks for quality of inscription. • Proves packages of checks and deposits and inscribes in magnetic ink information required for automated processing.