Personal Banker (Former Employee) – Garland, TX – September 25, 2013
Personal Banker: Responsible for generating business and deepening relationships by selling products and services to potential and existing customers. Responsibilities include achieving aggressive sales goals and providing high quality customer service. Selling financial products (e.g. Credit Cards, CD's IRA's, Loans). Opening deposit accounts and taking loan applications. Responding to customer inquiries and concerns and creating positive solutions. Recognizing and referring cross-sell opportunities. Performing daily/weekly sales reporting. Interviewing and processing consumer loan/credit line requests for customers, and obtaining referrals from loan customers. Quoting rates, terms and programs for loan customer requests.
Case Manager II (Current Employee) – Kennesaw, GA – June 23, 2018
We were expected to do a lot with a little- A little training, no more money, but more work each time. Quick trained on 4 or 5 positions and expected to do these positions for the same amount of money we were doing one of the positions for. Managers would divulge your personal business without a second thought. Managers would also not accept ideas on how the job could be made easier, although they didn't have a clue how to do the job.