5 Years at Bank of America...
Wire Transfer Associate (Former Employee) – New York, NY – April 20, 2018
During my 5 years with Bank of America, I repaired and verified international and domestic Swift Telex Payments. I verified customer accounts prior to releasing Swift Telex Payments. I also verified customer accounts utilizing BOSS FAST, COINS, GTS, HOGAN, NATS, BOA Global Directory and Thompson’s Directory. Processed, verified and transferred CRM claims cases. Daily investigated and determined method of payments for high risk countries. I processed OFAC and foreign exchange payments, Drawdowns, return items and advised customers of routing instructions from Hotline calls. When on the day shift, I contacted customers and correspondents to seek clarification of documents. I often trained prospective employees of money transfer payments processing. I learned to prioritize my duties and functions. The workplace culture is fast paced. The hardest part of the job was when the Federal Reserve Bank would extend past 6:30pm, which meant overtime, sometimes past 8:30pm but we were provided with car service home and take out dinner. The most difficult part of the job was not knowing on 09/11/2001, if all of my coworkers who start their day between 6am - 9am, were going to make it out the building which was 1 WORLD TRADE CENTER, safely. Thereafter, we were transferred to Secaucus NJ. The most enjoyable part of the job were some of the people and holiday parties.
The commute, some of the people, the stock options, the healthcare benefits and flexible hours (when necessary)