Bank of America
Happiness rating is 64 out of 100
3.8 out of 5 stars.
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Bank of America Employee Reviews

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3.7Work-Life Balance

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Bank of America insights

Based on 4,013 survey responses
What people like
  • Ability to meet personal goals
  • Clear sense of purpose
  • Ability to learn new things
Areas for improvement
  • Sense of belonging
  • General feeling of work happiness
  • Trust in colleagues
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good in products

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handling cash and transaction the correct way follow procedures to follow every transaction management varies by location enjoy working there because of regular customers
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Enjoyed working here

I enjoyed working for the company. A typical day was filled with helping customers and working with team leads. Management was competent and diligent. The culture is not for the lazy!

Pros

Good pay

Cons

Long days
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Holidays off

Stress level too high because you’re working on multiple task and expected to exceed all performance metrics although you never have sufficient time to complete task.

Pros

Holidays off.

Cons

Stress level too high for any role
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stay clear. They use you and pay slave wages

They continue to put more work on you while "revising" every 30 days or so the commission pay, which is cut every time. The support positions within the company are always reduced so you are left waiting to talk to someone because the staff has been cut. This goes from processing, to IT, to HR. Its almost like they are in a race to reduce as much staff as possible to keep their costs down. The reason they do this is because they are super focused on BofA stock price. The more profit,means less employees needing to be paid. As a loan officer they completely eliminated monthly commissions and replaced it with quarterly bonuses that instead were in the thousands are now in the hundreds. My income was cut a good 85% once this happened. When they removed the commissions 99% of all the loan officer nationwide ended up quitting and this had nothing to do with the pandemic, although it happened during the last 12 months. They are driven to hire fresh new college graduates with little pay for what they do.

Pros

good benefits; healthcare, vacation pay

Cons

really bad compensation in all positions across the board.
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System issuses constantly

They will let you go thru no fault of your own because they can’t get there system to work I had received : computers none ever worked stated quarantined

Pros

Kinda flexible

Cons

Job not guaranteed
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Terrible

This Bank has great benefits and the managers are good but that’s it. DO NOT WORK HERE! They barely want to train you. They care more about getting people on the phone then actually training them to do a good job! It’s terrible! Then when you ask for help they want to give you push back! My team had to practically BEG for more help to do a job that they FORCED US TO DO! We had to train for an entirely new department! BEWARE! They will have you train for another department( which is not in the job description) with little and unhelpful training!! YOU HAVE BEEN WARNED! WORK HERE AT YOUR OWN RISK!

Pros

Benefits, time off

Cons

Training is terrible, higher ups are incompetent
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Busy and productive workplace with great coworkers

Busy and fun place to work. Manager at the time was energetic and encourages workers to do well and grow in the company. Not a lot of vacation and sick days.

Pros

Fun place to work

Cons

Short vacation leave
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Depends on direct management

They care mostly about numbers and sales but if you’re lucky enough to get a good manager they will help you and get you there. Benefits and compensation are great.
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Great Company with room for advancement

The job is overall great. As long as you meet production quotas then you’re fine. BOA has satisfactory benefits, work/life balance, and opportunity to grow. As far as the pay it’s higher than most of the financial institutions I’ve worked for.

Pros

Pay, Benefits, Culture, Career Advancement

Cons

Too many people to keep an eye out for
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Not inclusive and not respectful

Pay disparities and diversity hires put bonuses in the pockets of management. Leadership found to be violating DNC regulations. Compliance reads off the FAs who were let go for violations creating a fear mindset that you could be next. They will be sure to blemish your record even if they are wrong in doing so. Not worth working for if you actually want to serve your clients. It's not about helping clients it's about how they can make the most money. Just go in knowing you are always replaceable.

Pros

None.

Cons

Lack of respect in the work place.
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There are many lines of business

There are many lines of business to work under so move around. Client protection has a really good culture and community of people. Treasury Services depends on what umbrella you are under.

Pros

benefits, culture

Cons

some departments are understaffed and poorly organized
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Its tough

Good luck, alot of enthusiasm in the beginning but now its all micro management on the retail side. I mean alot of micro management, if you are okay with that, then great.
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Great benefits

Amazing benefits all around. Vacation time, flair holidays, disability benefits, child care benefits and the list goes on and on. Not many company’s provide such great benefits. Pay is good and work hours are pretty good as well. Wish we didn’t have to work 6 days but even then they won’t make u work more than 40 hrs. If your looking for OT doesn’t bother they don’t like to allow it unless pressing circumstances.

Pros

All Benefits

Cons

Short breaks, promos
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Quiet office, friendly people, but poor pay

Overall good stepping stone. Should spend 2 years and then move on. Bonus is volatilePromotion come with very little increase if any at allStaff is helpfulToo many turnovers in higher management

Pros

Friendly people

Cons

Poor pay
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Great place to work.

It was a great place to work, learn and then move on to better career choices.I worked when I was a student in college.Management care about the team they are responsible for, and everyone got along fine.
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Wealth Management Client Associate

Had a great experience working there. Learned a lot from the advisors - they were extremely knowledgeable about Finance, Economics and Investments. Didnt want to leave! Had to move for school but I very much enjoyed how organized everything was.

Pros

Free Lunches almost daily, benefits are great

Cons

None
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Great opportunity

Good management, helpful coworkers, great pay. Clients are fun to work with, and so many financial tools to help you succeed. Leadership invests alot of time in moving the whole team forward.
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It used to be great

Took a job as a credit solutions advisor and was basically misinformed (nicest way of putting it) about what the expectations would be. I came from a job on the desk, taking this job as a loan officer (now csa) because it was supposed to be less stress and more straight forward. Management is OK on the branch level, I loved my manager at my old branch and my current manager is OK but upper management seems to have forgotten how to keep their employees motivated. They have a habit of promoting people to mid/upper level management positions who are completely in over their heads and then they start piling on additional tasks because they likely are getting pestered by those above them. It's to the point that there really isn't enough time in the day to complete what they expect to be done.

Pros

Good benefits, could be a great company to work with if they really go back to considering their employees

Cons

Changing upper management and structure puts people in positions who shouldn't be there, work load is more than what's realistic to fit into a banks hours
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Great for the experience.

Poor management, horrible work environment, the take your pto, no room for growth, favoritism, was a definite waste of my time. 10/10 would not recommend.

Pros

The experience

Cons

Everything
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Very stressful

Stressful job overwhelming at times. Management expects a lot out of you sometimes not very much help. Learn on the job, minimal training. Need to work overtime to finish your job and all tasks.
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Good Work Life Balance

Great benefits and Work life balance. Compensation is on the lower scale compared to other competitors. Multiple organizational changes which can be disruptive to the culture especially when getting to know teammates and leadership, before you know it the entire org is changed again.
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Overall rating

3.8

Based on 30,714 reviews
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3
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2
2K
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Ratings by category

3.7Work/Life Balance
3.9Compensation/Benefits
3.4Job Security/Advancement
3.4Management
3.6Culture

Diversity score

67
out of 100
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