Bank of Charles Town Employee Reviews

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1.0
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Management & pay is horrible
Teller (Former Employee) –  Charles Town, WVMarch 10, 2019
Would not recommend working here if you plan on wanting advancement in the company. The pay is very low compared to the competing banks. There is always people being hired and that should say something to the company. Management is not good.
Pros
Paid time off that is accumulated throughout the year
Cons
Low pay, poor management
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1.0
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Unethical management
Teller (Former Employee) –  Charles Town, WVOctober 6, 2018
You'll only receive 4 days off a month with an occasional holiday. You've been warned.
Low pay and benefits.
Low pay and benefits relative to the industry.
Poor on-boarding and training.
Incredibly high turnover.
Inexperienced management.
Truly poor health insurance package.

This is a small bank with a handful of branches yet they're aggressively hiring all of the time on indeed. So either they're rolling in fortunes or they have institutional problems that effect retention. Take your gamble.
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1.0
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Very toxic workplace
Customer Service (Former Employee) –  Charles Town, WV 25414November 10, 2017
Pay is very poor and not comparable at all. Very little training, if trained it's not thorough. If you make a mistake they question why you didn't look at your Standard of Procedures. Expected to be willing to do multiple people's jobs without compensation. Management definitely has favorites and treats you awful if you're not a favorite. They look out for themselves.
Pros
Paid holidays and birthday
Cons
Pay, vacation time, management
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1.0
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Toxic work place
Customer Service Representative (Former Employee) –  Charles Town, WVSeptember 16, 2017
Very bad company to work for. You basically figure out how to do your job on your own, no professional training or processes. Management is unethical.
Pros
Holidays off
Cons
No breaks, toxic management, poor pay
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4.0
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Review on Bank of Charles Town
Bank Teller (Former Employee) –  Harpers Ferry, WV 25425August 9, 2016
The Bank of Charles Town is an excellent place for employment. They have good benefits and hours.
Most enjoyable part of the job was working with the public.
A typical day at work would be making deposits and cashing checks for customers.
Pros
travel time
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3.0
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Small Town Bank
Branch Manager (Former Employee) –  Charles Town, WVApril 23, 2014
Overall good place to work. The company is constantly growing.
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4.0
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Bank
New Account Representative (Former Employee) –  Harpers Ferry WVMay 24, 2013
Getting your till and computer up and running
Greet Customers
Set up and obtain information needed for opening accounts
Process Customer transaction and verify correction
Process Night bags from business and Customers
Process and verify any internal paper work and transactions
Help other co-workers with questions or transaction
Count till drawal and Vault
Pros
good work envirnoment, good benefits, good training programs
Cons
No Reibursement for clothing, wages compatible with other Banks in the area
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5.0
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Positive and fair workplace that allowed room for some fun
Teller (Former Employee) –  Charles Town, WVMay 20, 2013
A typical day of work at the Bank of Charles Town is always very cheerful. The managers and president of the bank are personable and always make note to have employees feel more than welcomed and appreciated. The hardest part of the job was dealing with difficult customers when it came to their money handling skills, or lack thereof. The most enjoyable part of the job was the closeness between the tellers and the customers, as well as everyone as whole.
Pros
Paid holidays and birthday, Catered quarterly meetings, Incentives
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Overall rating

2.4
Based on 9 reviews
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31
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Ratings by category

2.5Work/Life Balance
2.4Compensation/Benefits
2.5Job Security/Advancement
2.4Management
2.5Culture

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