Customer Service & Sr. Teller (Former Employee) – Rancho Cucamonga, CA – June 1, 2018
-as management lot of vault cash -learn about to how opennig new account for new customer -daily reconcilment report -customer service for transaction and care of their statement & document -accurated monthly analysis charge
Manager (Current Employee) – Los Angeles, CA – April 13, 2018
Bank of Hope is the largest Korean-American bank based out of Los Angeles, CA. The culture is heavily Korean influenced with many executives being first generation Korean immigrants. Their honorifics are highly used. They offer great benefits, employee stock options (started in 2018), annual bonuses, good compensation, promote career advancement.
Terrible management, typical Korean work environment
Deposit Operations Specialist I (Former Employee) – Los Angeles, CA – April 10, 2018
Management needs to step up their game. Work environment was more or less bearable but some of the employees (particularly the middle-aged wo/men) tend to gossip and age discriminate. The superior I was under was pleasant enough--at the beginning--before I quickly realized he was a narcissistic, egotistical man that had no qualms about fixing his rude temperament. It was starting to become painfully apparent that he, as well as the upper management, looked down on the newer, younger employees. The work in itself, however, was remarkably pleasant. It's a pity, as management definitely needs to step up their game, or else it would've been a great job to work at. Benefits were great too. Overall, I would NOT recommend my friends or anyone to work/apply here.
Free breakfast, good benefits
Poor management, age/mental disability discrimination, biased Korean-centric work environment.
My view of this company from my department's point of view
General Services Admin, Assistant Lease Admin (Current Employee) – Los Angeles, CA – April 1, 2018
I work for the General Services Dept. and our main job is facilities maintenance/management, lease admin and purchasing. I feel like our department has a lot of work to do comparing to other departments, because my team of 8 people is the only department that manages and administrates all the bank locations, which includes about 100 locations all over United States. Although we have a lot of work to do in a daily basis, I like to work with my team because it is never boring and most of the times competitive and new, because I feel like i learn all the time.
First Vice President (Current Employee) – Los Angeles, CA – April 27, 2017
The bank is very much a Korean culture. Management can be very demanding, but the bank promotes proper compensation. The bank recently went though a merger and various departments are still going adjustments.
Teller (Former Employee) – Palisades Park, NJ – March 27, 2017
Working here is relatively easy if you speak korean fluently. An average day is typically pretty slow and learning the work is not difficult. Hardest part of the job as a Korean-American was definitely the language barrier.
Commercial Loan Underwriter (Current Employee) – Los Angeles, CA – October 20, 2016
Low salary compare to workload. All others are very satisfied. The company is Korean community Bank. More than half of customers are Koreans. Underwriters' duty in this company have very broad, such as, underwriting, pre-discussion, financial spread, site visit, loan document execution, order reports to vendors, communicating with customer, line advance, writing memorandums for exceptions, and so on.
You can learn a lot of banking knowledge
Too broad and too much workload, and relativelylow salary