Barnes and Noble Education still has the small family feel that started 40+ years ago. Supportive, fun, and challenging. The position of store manager for BNED allows for a great deal of autonomy and you are given permission to fail in order to succeed.
I have had the opportunity to, on a daily basis, fill multiple roles: customer service, bookkeeper, mentor and salesman.
Working in a college environment puts me in contact with a wide variety of customers, each with challenging needs.