Questions and Answers about Barnes & Noble

Here's what people have asked and answered about working for and interviewing at Barnes & Noble.

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126 questions

I'm leaving, tomorrow is my last day. I'm leaving because of poor management district-wide, nasty attitudes in my store, and toxic business practices in the entire company. They say we're important, but cut our hours while piling on projects and work, then cut our hours when we can't make money because we're spending all our time getting those projects done. They laid off thousands of people they said "were important to us" only months before, after saying they wouldn't be doing layoffs. Between that and being promised "upward movement" which never happens, it's not exactly a great company to work for. Pity, since I love books and my customers.

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I left due to poor management. I loved everything about my job but I could not stand the managers for much longer. You got told one thing then when you proceeded to do the task given first another manager will come up and tell you that you should be doing something different. The only way to get hours was to keep your schedule open and hope they gave you hours. Then should anything happen and on a day where you were off you may get a call to come in and work, should you decline you lose more hours to work.
Management also picks favorites and takes long ego trips. If you don't kiss up to the managers you don't get hours. Also should anything happen and you find that you "can't be controlled" as my ex manager said about me, you will not get a job period. Say what you want I once loved this store. Now I have cancelled my membership and will never support Barnes and Noble again. To the store manager in Valpo, I hope you have a wonderful life the way you treat others. What goes around will come around.

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They don't accept paper resumes at the store anymore, due to privacy issues (i.e. not letting your personal info lay around the break room LOL).

But do apply online, then go to your store and ask for the hiring manager. Meet, talk briefly, tell them you've applied and indicate your enthusiasm. It paid off for me. There is NO substitution for putting a face behind an online application!

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Can I use my discount in others stores? Or is it just in my store and online.

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A "bookseller" the the Barnes and Noble was of saying a "Sales Associate" so you are assigned customer service, helping customer, cashiering, and occasionally you will be assigned projects to do during the day by manager. You are usually also assigned a location or department within the store each shift, so you get to know all the departments unless they think you are better off staying in one department, which back in the day you could ask to be trained as a Lead...but now they will just pay you as a bookseller to do the job of a lead.

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You have an interview with one manager, and they ask you a set of questions. Then you have another interview with another manager. They do this so they can both get a feel of what kind of person you are.

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Totally depends on your managers, it sucks to say but if they liked you and you worked hard then they would usually help you out. I was a full time lead and a full time student, so I got the 2 days off I needed to finish school, but that meat I worked every single weekend. its a you scratch my back I scratch yours situation.

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Depends on your job title. booksellers are always part time and they get capped at 27 hours per week.
leads and Managers are the only full time employees and they get anywhere between 36-40 hours per week. if you are a bookseller then you can have 4,6, or 8 hours shifts.

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