Questions and Answers about Barnes & Noble

Here's what people have asked and answered about working for and interviewing at Barnes & Noble.

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120 questions

I'm leaving, tomorrow is my last day. I'm leaving because of poor management district-wide, nasty attitudes in my store, and toxic business practices in the entire company. They say we're important, but cut our hours while piling on projects and work, then cut our hours when we can't make money because we're spending all our time getting those projects done. They laid off thousands of people they said "were important to us" only months before, after saying they wouldn't be doing layoffs. Between that and being promised "upward movement" which never happens, it's not exactly a great company to work for. Pity, since I love books and my customers.

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I was training to become a manager and when my store closed I was forced to take a pay cut and a demotion which I was not going to do, so I left. They didn't even bother helping employees look for other positions when we heard the news we were closing. they helped the part timers but all the full time employees got the middle finger....not one that I know of is still with the company.

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They love it when you call in or come in person to check the status of your application, it shows that you really care! I recommend applying then calling or going in after about a week or two.

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Can I use my discount in others stores? Or is it just in my store and online.

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A "bookseller" the the Barnes and Noble was of saying a "Sales Associate" so you are assigned customer service, helping customer, cashiering, and occasionally you will be assigned projects to do during the day by manager. You are usually also assigned a location or department within the store each shift, so you get to know all the departments unless they think you are better off staying in one department, which back in the day you could ask to be trained as a Lead...but now they will just pay you as a bookseller to do the job of a lead.

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Totally depends on your managers, it sucks to say but if they liked you and you worked hard then they would usually help you out. I was a full time lead and a full time student, so I got the 2 days off I needed to finish school, but that meat I worked every single weekend. its a you scratch my back I scratch yours situation.

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Depends on your job title. booksellers are always part time and they get capped at 27 hours per week.
leads and Managers are the only full time employees and they get anywhere between 36-40 hours per week. if you are a bookseller then you can have 4,6, or 8 hours shifts.

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Totally depends on your position. if you are a cashier then you stay at the register until you are clear of customers then you get assigned a location to recover. if you are a head cashier you assist the closing manager with counting down the tills and the safe (usually you are the last to leave). if you are at customer service then you just make sure the store is recovered and grand opening ready for the next morning. usually you get out 30 min past closing. if you are a manager then you stay until everyone has left to do closing paperwork and check all the doors.

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