Questions and Answers about Barnes & Noble

Here's what people have asked and answered about working for and interviewing at Barnes & Noble.

View all 147 questions about Barnes & Noble

Why did you leave your job at Barnes & Noble?

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18 answers

Managers will constantly throw their own numbers at you if you don't meet the daily quota of memberships. It's a sham. Cashiers see +100 customers a day, many of whom are already memberships or are only in the store to buy a last-minute gift for their kid/grandkid. Managers, who walk around the floor, know how to seek out non-members and con them into buying the membership card. They'll sell maybe 3 or 4 cards a day, but since they see so few people, they have better rates compared to a cashier who sold 3 or 4 cards out of a hundred.

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2
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Stress of juggling school, work, and other things going on in my life, but also a lot of issues with the management. Some managers were really great, really friendly. Co-workers were AWESOME. But some managers were terrible, awful people. My manager frequently scheduled me during classes when I repeatedly asked her not to and would encourage me to skip class and come work a $9/hr job. Other manager frequently snapped or yelled in front of customers for little things (ran out of quarters, yelled at for 5 minutes), embarrassing both myself and the customer. Good start-up job, but not worth your total commitment.

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1
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I left due to poor management. I loved everything about my job but I could not stand the managers for much longer. You got told one thing then when you proceeded to do the task given first another manager will come up and tell you that you should be doing something different. The only way to get hours was to keep your schedule open and hope they gave you hours. Then should anything happen and on a day where you were off you may get a call to come in and work, should you decline you lose more hours to work.
Management also picks favorites and takes long ego trips. If you don't kiss up to the managers you don't get hours. Also should anything happen and you find that you "can't be controlled" as my ex manager said about me, you will not get a job period. Say what you want I once loved this store. Now I have cancelled my membership and will never support Barnes and Noble again. To the store manager in Valpo, I hope you have a wonderful life the way you treat others. What goes around will come around.

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I was training to become a manager and when my store closed I was forced to take a pay cut and a demotion which I was not going to do, so I left. They didn't even bother helping employees look for other positions when we heard the news we were closing. they helped the part timers but all the full time employees got the middle finger....not one that I know of is still with the company.

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2
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I was trained for head cashiering (no accompanying raise), and when they laid off over 18,000 positions in February, they backed me out of the system (took away my authorisation codes, no longer let me carry keys or do basic things I'd been trained to do) and essentially demoted me. I already wanted to leave because my manager yelled at me in front of customers because I had a fever and had to leave early. They also tried to stop me from putting in my two weeks. I know it's not really the managers fault since so much of their store was mid-upheaval, but it didn't give me any sense of security, growth, or appreciation. Also they take advantage of your availability if you're part time, and give you inconvenient shifts (worked full time hours during holiday, then bounce between 4.5hr shifts where I didn't get to have a break, and 8+hr shifts).

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I was forced from the position because the store manager displayed extreme favoritism on another bookseller who was supposed to follow my instructions as a lead book-seller. He believed himself to be invulnerable. He did no work except for an assiduous courting of the Female Manager. I called the corporate offices in New York to explain the situation. The Manager was reprimanded, and the "favored" one was soon fired. Her revenge was very swift... All of this was long ago.

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3
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Because of lay-offs. Almost every receiving manager in the country was laid off along with head cashiers and most lead positions.

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9
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Moving out of sate

Answered - Customer Service Representative/Sales Associate (Former Employee) - Metairie, LA

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Management rules by intimidation. I worked at their top store and and realized it was because the management terrified half the staff while the other half brown-nosed. Was fired for not meeting there insane quotas for memberships. I would have quit but i wanted unemployment for wasting 3 years of my life and sanity.

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14
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To all employees,

You forgot, the uptight, controk freak manager at New Hope. Kathy hope ur reading this. for 2 yrs my life was nightmare So bad that everyone should get in line and smack her. twice. and im going first!

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