Shift Supervisor (Former Employee) – Roseville, CA – December 10, 2018
The general employees as most Barnes & Noble are more intelligent than the average retail employee: most love books or have specific music knowledge that can be utilized to better make recommendations for customers. The company as a whole has lost focus as a bookstore and the employees suffer, which is unfortunate because written word is such a beloved passion and readers as a whole might be a dying breed.
Bookseller/Cashier (Former Employee) – Greenville, SC – December 9, 2018
Not a great place to work if you have mental health issues and managers who simply don't care about them. Interacting with customers was fine, but I feared going in every day for what type of panic attack I might have based off of the manager working that day.
HEAD CASHIER (Former Employee) – Bozeman, MT – December 8, 2018
- My typical work day included re-stocking book and merchandise shelves, helping customers locate a specific item either in the store or online for order, and being cashier for customers. - I learned how to close the cash drawers on a daily basis, and to ensure the store was neat and tidy for the next days business. - Our management team was very friendly, encouraging and supportive. - I enjoyed the workplace and the people I worked with. I especially enjoyed helping customers locate what they were looking for. - The hardest part of the job was trying to obtain customer memberships to the store. - My favorite part of the job was setting up new sales displays.
good work environment. most of the managers are cool. the only issue is that there transferring process is terrible. your better off just applying to other locations on your own. its the best experience I've had working retail. nuff said.
Manager (Current Employee) – United States – December 7, 2018
Company has completely lost its identity, with a great deal of its focus going to overpriced toys, shoddy tablets, and other assorted gewgaws, while whittling down its selection of books. Revolving door at the top, with 5 CEOs in as many years, no coherent vision or direction. Massive layoffs of key personnel. Payroll slashed, workload increased exponentially. Corporate leadership changes directions every time the wind blows. Every year I think it can’t get worse and it does, and I’ve been with the company for a LONG time. Pay is not even close to competitive. After minimum wage increases, was promised a market increase that never materialized. Work life balance is a joke, employees expendable. Crummy pay and stressful workload means high turnover, which means you’re always training people who never become experienced enough to be efficient workers or good salespeople. Don’t know why I’ve stayed. Stay away.
They are very flexible with your hours. especially if you go to school most of the time. They give you resources to pass your classes and they encourage you to take time off to focus on finals and midterms as well. Great job if you are a fulltime sudent
Really relaxed work environment but DON'T GET COMFORTABLE
Customer Service (Former Employee) – Buckhead, GA – December 6, 2018
I was hired as a bookseller but unknowingly ended up taking on two more positions as a cashier and customer service representative. I would say that the work is not hard at all you just have to be really good with customer service. The environment is very relaxed as long as you do your job in selling memberships and day to day responsibilities. The manager is generally laid back as well. However, you can and WILL get released and replaced if need be so do not get to comfortable.
Bookseller (Current Employee) – Larimer County, CO – December 5, 2018
Very fun workplace! The customers are usually nice (yay bookstore customers!) and the other booksellers and cafe employees tend to be very relaxed. However, be ready for micromanaging, especially from district managers! They also have secret shoppers that evaluate the employees at least once/month, and messing during one of these visits leads to huge headaches. Just as a heads up, they start at just over minimum wage, regardless of experience, and only consider raises (0.25/hr) in October. This meas that getting hired any time from July to October will result in no possibilities for a raise until October of the next year, so apply early on in the year! These are really the only cons though, so overall this is by far the best retail job ever!
I enjoy my co-workers immensely. Management is upbeat and fun to work with. This is the best team I've ever worked with in my 35 plus years career.
Children's Lead Bookseller (Current Employee) – Grand Junction, CO – December 3, 2018
All jobs have their ups and downs but, this job is great. Co-workers are a team. Management is great, and they get in and work hard with you. Discounts are a nice plus. Would recommend my Store to anyone that would like to work there.
Cashier/Customer Service (Former Employee) – Madison, WI – December 3, 2018
Barnes and Noble was a great first job. Personally I love books and assising customers in finding the right book for them was a reward in of its own. Although it was only a temporary seasonal part time job I'll take the experiances with me into any and all future employments.
Great Experience but not very flexible with availability
Sales Associate, Book seller (Current Employee) – Burlington, VT – December 2, 2018
I love working at Barnes and Noble. Overall it is a great experience, but some of the management wasn't very considerate about time availability because of how understaffed we were. I was given too many hours and even when I asked for less it slightly changed and then again when back to how it was before. The work culture was mostly healthy but it was very difficult to handle while also going to college.