Barracuda Networks Employee Reviews

3.5
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Based on 77 reviews
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Found 75 reviews matching the search See all 77 reviews
2.0
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Good stepping stone I suppose
Sr Linux & Datacenter Administrator/Operations Mgr (Former Employee) –  Campbell, CAJuly 25, 2018
But get the experience you need and move on. It's not worth staying past a year or so, raises just aren't a thing. It's very dog-eat-dog and you have to constantly watch your back.
Pros
On-site gym
Cons
Nearly everything else but especially the pay - raises are rare and small.
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5.0
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Great Place to work
Territory Manager (Former Employee) –  San Jose, CAJune 16, 2018
Good benefits at this company:
-Gym inside with multiple kitchens to keep and cook food
-Insurance
-Stock plan
-Manageable and flexible working hours
-Great management
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2.0
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Poor support management
Technical Support (Current Employee) –  CaliforniaJune 7, 2018
No motivation. You must be well liked/favored to even be considered for career advancement in support department. You don’t see a raise for years. One on one reviews are a joke... the managers expect you to act accordingly but will do complete opposite and are not good examples. They sit around and talk about food all day and are not easy to get to when we need help because they’re not at their desk or not looking at their screen.... it’s like high school here. Support VP doesn’t do anything. Management needs to be more professional.
Cons
Work culture, micromanagement, no raise
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4.0
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Barracuda Networks
Inside Sales Representative (Former Employee) –  Campbell, CAMay 10, 2018
Typical Day at Work: Created to embrace future opportunity, and was very open to enrich choices. Assisting customers realize the full potential of their products.


What I learned: To be flexible, having mgrs w/no managment skills or experience.

Management: Handling renewal business and/ or with Installed base churn activities is nice to have for this opportunity that I was given.

The hardest part of the job: Total Chaos fm Management

The most enjoyable part of the job: We had so much fun attending outside Events: Sharks Games, Mt Winery concerts, BBQ's
Pros
Free Lunches, Great Team
Cons
President of Company continued temper tantums at employees
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4.0
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Relaxed fun place to work with many employee benefits
Technical Support Engineer - Bi-Lingual (Former Employee) –  Ann Arbor, MIApril 17, 2018
Barracuda networks was a great place to work. I learned a great deal there and had fun doing it. It was challenging and a little stressful but was a great work environement
Pros
Bagel day
Cons
Hard to advance
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3.0
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Fun workplace with Ping Pong table
Senior Software Engineer (Current Employee) –  Ann Arbor, MIApril 14, 2018
Good company to work for.
Has a start-up like culture; e.g. informal dress code, free beer, free bagel (once a week).
Flexible work time.
Working from home is allowed.
Pros
Start-up like flexible culture
Cons
Average salary is low
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2.0
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An OK starter job
1B TECHNICAL SUPPORT ENGINEER (Current Employee) –  Ann Arbor, MIApril 4, 2018
OK place to work. You'll learn a lot here. Great stepping stone. Pay is not very competitive. PTO policy is horrendous. Almost impossible to advance past a certain point. Engineers are slow to address issues and their communication is terrible.
Pros
No dress code, good location
Cons
Low pay, no advancement, clueless management, lazy engineers, terrible PTO policy.
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5.0
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Decent workplace where you'll learn a ton.
Lead Support Engineer (Current Employee) –  Ann Arbor, MIMarch 29, 2018
This is not your typical technical support role. You'll do a lot of dynamic learning as you progress through your time here. If you take the time and have the patience, you'll learn a ton The people that work in this office are awesome to work around and the culture is relatively lax.
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2.0
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exposure to everything
Technical Support Representative (Former Employee) –  Ann Arbor, MIMarch 19, 2018
if you're looking to experience everything network administration has to offer in short contained bursts this position will allow you get a good look at many different networks and this will teach you how to set a scope so you're not digging through a hay stack looking for a needle
Pros
virtual test labs to practice with
Cons
low pay, lack of training, no test hardware
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3.0
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Great Place to Start
Customer Service (Current Employee) –  CAMarch 14, 2018
Very nice people that work and some brilliant minds as well. The major con is that the pay is not near what people make in Silicon Valley. The benefits are good.
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1.0
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oppressive work place
Call Center Technician (Current Employee) –  ann arborMarch 10, 2018
this job is very stressful. very poorly managed. Very little positive encouragement from management. You are pretty much only addressed in the event you did something wrong. long stressful phone calls with little recognition

recommend to work there maybe a year, just for some experience and move on.

the more you do, the more they expect and will push for. You will often feel over whelmed and stressed out.
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1.0
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Save yourself!
Technical Support Representative (Current Employee) –  Ann Arbor, MIMarch 6, 2018
The overall feelings about tech support in the company is that we're a "dime a dozen" and we're treated as such. There is a painful lack of leadership and communication while heresay and gossip spreads like wildfire. Policies change yet only a few are notified by word of mouth and you find out when someone lets you know you did something wrong. No matter what you're doing it's not enough. There is NO confidentiality, conversations had with management are shared with your peers and everyone else in the office.
Pros
Bagel Wednesdays
Cons
Oppressive workplace
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3.0
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Typical
Software Engineer (Salary) (Former Employee) –  Campbell, CAMarch 6, 2018
In 2010 Barracuda was primarily driven by C and Perl. The backend at the time wasn't strongly severed from the frontend, so if you wanted to fix a bug or add a feature, you had to know the full stack. This gave a light barrier of entry, but nothing too difficult. It was actually a lot of fun.

In 2010 a lot of people were being laid off, so the culture was competitive. I think it was a show of the times more than the company itself.
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4.0
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Relaxed
TECHNICAL SUPPORT ENGINEER (Current Employee) –  Alpharetta, GAMarch 1, 2018
The environment is relaxed, but the job is competitive. Most of the day is spent in a Linux CLI troubleshooting issues with the appliances. You learn a great deal about Linux and troubleshooting.
Pros
Free Lunch on Wednesdays, All the sodas, coffee and snacks you can eat.
Cons
Micromanagement
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3.0
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Fun and inviting work enviroment
Payroll Specialist (Current Employee) –  Fresno, CAFebruary 17, 2018
I enjoy working with co-workers, helping staff with day to day question, problem solving with peers, openness to share ideas and take on new task within the unit.
Pros
Hot coffee and ice cold soda's
Cons
Day goes by fast
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2.0
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Typical call center experience
Technical Support Engineer - Tier II (Former Employee) –  Ann Arbor, MIFebruary 13, 2018
A typical day requires that you are at your desk at 8 am and clocked in. You receive very little latitude in how to structure your day or take time off for appointments.
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2.0
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Production
Assembly Technician (Former Employee) –  San Jose, CAJanuary 30, 2018
A typical work day is clock in and build servers. Not a fun place to work if you don't want to hear Mexican music all day on the line and rap music in the warehouse that all you hear is cussing. Not good management team at all. Wed. Some people get to play foos ball and table tennis. If your not Hispanic don't work their.
Pros
Free food
Cons
Terrible Management.Pay is Terrible
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3.0
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Coworkers are great, but job advancement is not always in reach
Technical Support Representative (Former Employee) –  Ann Arbor, MIJanuary 22, 2018
A typical day at work consists of supporting the customers with any issues that may sometimes not have anything to do with the product that is being supported. Actually I would say approximately 30% of the time maybe more, I have helped fixed issues that have nothing to do with the product and helped the admin/IT professional/someone that was in charge of IT systems with no actual experience, fix an issue on their servers. I'm usually very patient and customers are appreciative, so I'm normally more than willing to help with those issues.

I learned a great deal about networking and troubleshooting so it is a good place to learn basic networking in a professional environment.

I enjoyed the coworkers above all else. It was an atmosphere in which we could help each other with better scripts to help troubleshoot issues better. Cracking jokes in between calls. Made the day go by faster and put you in a better mood. It was mainly work oriented, but we still had fun doing it.
Pros
Coworkers
Cons
No Job Advancement
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3.0
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Fun and laid back internal work environment with unfortunately poor management.
Technical Support Rep (Current Employee) –  Alpharetta, GAJanuary 18, 2018
Poor management. You won't feel very valued by the higher ups, but you'll have a solid group of experienced techs to build knowledge from.

Sales team are the shining star of the comapny and seem to have a better time working for the company. Vice President of IT Support shiuld be fired for irrational temperament and mistreatment of his subordinates.
Pros
Catered lunches and free snacks. Break time is honoured.
Cons
Bad management on the IT Support side. Spineless and reluctant to challange tyranical VP of IT.
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4.0
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Great place to work
Systems Technician (Current Employee) –  Campbell, CAJanuary 5, 2018
Great environment
Fun Culture
Learned a lot
Employees always willing to lend a hand
Free sodas
Free Gym
Benefits are pretty good
Great easy commute location
Management knows how to motivate staff
Pros
Shuffle board and corn hole.
Cons
Health Insurance co-pay went up.
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