Great Workplace, Iffy Management
Customer Care Representative (Former Employee) – Springfield, MO – March 19, 2019
Let me begin by saying Bass Pro was my absolute favorite company to work for. At Base Camp there is an affordable cafeteria with plentiful options, multiple walking tracks, and an employee discount program where you get items at cost if you have them embroidered with a Bass Pro logo. Your schedule is chosen off of how well you do on upsells, credit cards, attendance, and general performance, so if you do well, you have a higher likelihood of getting a better shift (they are chosen every three/four months). My largest complaint is that the managers in the call center were difficult to communicate with and did not seem interested in helping their employees in any sense of the word. More than once I was left without a response to important e-mails. Other than that, many of my co-workers were enjoyable to be around and helpful should I have any questions. I would return and definitely recommend seeking employment through them.
Cafeteria, discounts, workplace incentives, benefits, flexible scheduling.