Bassett Furniture Employee Reviews

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Wow!
Design Consultant (Former Employee) –  Knoxville, TNMay 16, 2018
I really liked working here. Great people and place to work. It felt more like fun. Working with an HGTV mind-set for getting in the homes of the clients to design them a master piece was amazing. The management and staff is also great. Love you Bassett!
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Great experience
Design Consultant (Former Employee) –  Richmond, VAMay 16, 2018
I enjoyed my time at Bassett Furniture. Great place to work and lots of benefits. Fun atmosphere and lots of training and promoting from within the store.
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Busy
Supervisor (Former Employee) –  Bassett, VAMay 5, 2018
Bassett Furniture provides for my family and others for many years. Steady, hard work. When jobs started going overseas Bassett was eventually one of them also. When I go back to my home town it looks like a ghost town due to plant closure.
Pros
Family environment
Cons
Closed
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Office Assistant
ADMINISTRATOR (Former Employee) –  Atlanta, GAApril 27, 2018
Taking customer orders an working with designers. The district manager's only concentration is sales. Anything else is irrelevant. The working environment is ok depending on your co-workers
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Bait and Switch
Design Consultant (Former Employee) –  Summerlin, NVApril 3, 2018
They promote this as a design consultant job and it's not. It's a furniture sales job. Rarely will you design a space for a customer; that is if you have a customer at all. The new location is in a mall with very little traffic and the few people that come in are "just looking"
Cons
long hours of sitting around doing nothing, cut throat coworkers, back stabbing immaturity, management who won't deal with confrentation
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Zero life/ work balance
Design Consultant (Former Employee) –  Washington, DCMarch 27, 2018
Low income and no weekends off at all. I wouldn't recommend working there and making a career out of it. Everyone was always stressed out about meeting sales goals.
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tremendous corporate info
Design Consultant (Current Employee) –  Long Island, NYMarch 27, 2018
very stressful due to paperwork. never ending reports, documentation, poor quality control impacts income. constant learning required, decent training
Pros
design is fun
Cons
difficult people
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Bassett is a very stable place to work. Very reasonable
Plant Controller / Plant Analyst (Former Employee) –  Bassett, VAMarch 26, 2018
Go to work at 7 am and worked until 4:30 or 5 PM. You were very conscientious of all that went on in the factory. Management handled its employees fair and was very courteous to them The most enjoyable part of the job was working with the people.
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Cool Job
Maintenance Worker (Former Employee) –  Tulsa, OKMarch 21, 2018
The work environment was laid back and the staff was always helpful and encouraging. I left due to personal reasons but I feel this was a great job to have.
Pros
enviorment
Cons
None
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Would like to see more balance
Certified Interior Design Consultant (Former Employee) –  Burlington, MAMarch 9, 2018
More balance in work/life
More balance in women and men executives
More furniture and fabric selections
More local advertising for the public to know where locations are in the area.
Pros
Manager, she was the best!
Cons
work life balance, no more 10 hour days!
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Awesome place to work!
Design Consultant (Former Employee) –  Wilmington, DEMarch 2, 2018
I 100% loved working at Bassett! It was so much fun to have the opportunity to work with clients and make them love their living space! The staff made it even better to work there. Everyone is so friendly, helpful, and supportive. Not the type of relationships you would expect from an all commission job. Only reason for leaving was getting pregnant and hours not being conducive to being a new mother.
Pros
Fun Job, great team members and boss, excellent benefits and pay/commission structure
Cons
Difficult work hours--Weekends mandatory
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Absolutely terrible store management but beautiful product and showroom
Design Consultant/Sales (Former Employee) –  Buford GeorgiaFebruary 27, 2018
Bassett makes beautiful quality furniture. Unfortunately the manager of the Mall of Georgia store seems to thrive on chaos among her sales staff. She pits one sales consultant against the other and encourages a dysfunctional working relationship with your peers. This is so prevalent I think it's spills over to the district manager also. I understand this can be a fast-paced job and everyone was more than willing to do their share. It is mystifying that the manager's behavior has been able to continue this long.
Pros
Beautiful furniture and accessories
Cons
Hostile work environment
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All in all its a horrible place to work.
Design Consultant (Former Employee) –  Fort Lauderdale, FLFebruary 24, 2018
I see an ad here for Bassett that says you will make 45 to 120. You will never make 120 lucky to make 45 and work your butt off. All they care about us sales. They don't care about you
Pros
None that I can think of
Cons
Too many to list
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Great Company and Great Quality Furniture
Sales (Former Employee) –  Kennesaw, GAFebruary 13, 2018
This was a really fun creative job. They have some of the best quality made in the USA furniture in the industry. There Bench Made Creations are unique one of a kind pieces. I would recommend this role to anyone thinking of selling custom furniture, but I would also recommend shopping at Bassett.
Pros
Great commission, fun and beautiful atmosphere
Cons
Very high sales goals
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Productive yet demanding atmosphere.
Administrative Assistant/Receptionist (Former Employee) –  New JerseyFebruary 6, 2018
Bassett Furniture has a sales atmosphere in which the employees are required and pressed to meet there numbers. Administrative Assistants are required to be able to run the the whole store at any given moment. Part of the job is answering the phone, balancing the money, helping the Designers with their customers,customer complaints, inventory and any other duties assigned to them. The employees bond with each other in a relaxed setting which helps the days to pass quickly. The only down fall is that there are incentive programs for the designers but there are none for the Administrative Assistants which have more responsibilities. The most enjoyable part is the relationships that you develop with co-workers and customers.
Pros
Furniture discount for employees
Cons
Pay does not equal responsibilties
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Clean, friendly work environment
Sales Associate (Former Employee) –  MDJanuary 30, 2018
Nice staff, clean environment. Daily tasks to keep you on point. Difficult to balance work and family, as the job requires a full staff on weekends and holidays.
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exciting place to work
PACKING ASSOCIATE (Former Employee) –  Statesville, NCJanuary 24, 2018
it was a great paying job. fast pace and you changed jobs every 2 hours. its a 12 hour shift. you get a 20 minute break every 2 hours as well. i would highly reccomend this place
Pros
paid time off.
Cons
very warm place
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I didn't like working there.
Interior Designer (Former Employee) –  Hoover, ALJanuary 22, 2018
I didn't like working at Bassett Furniture. They have a good product but the morning meetings were horrible and the pressure was awful. The manager got too involved in designer sales and, more than once, frustrated the customer who never returned and made excuses why they didn't want a home visit. These were customers who, before the manager intervened, were very excited about a home visit and the makeover.
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Interior Design Service & Space Planner
Design Consultant & Space planning (Former Employee) –  Greenville, SCJanuary 15, 2018
Sales of fine furniture as well as provide Interior Design services. Exceeding in a sales quota on a weekly bases. inspiration and creative influence of products on the sales floor. The culture of this workplace was highly competitive.
Pros
The employees
Cons
Hard time in getting a lunch break, on your feet all day.
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Good income potential. Great inventory selection.
Assistant Manager (Former Employee) –  Howell, MI 48843January 11, 2018
Great inventory selection. Unfortunately not all on the showroom floor. Had to refer to catalogs or internet. 6 - 8 week wait times for delivery to customers was hard to sell. Customers could choose from wood colors and fabrics.
Pros
Multitude of customer choices.
Cons
6- 8 week wait periods for deliveries.
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Overall rating

3.6
Based on 167 reviews
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Ratings by category

3.3Work/Life Balance
3.3Compensation/Benefits
2.9Job Security/Advancement
3.2Management
3.3Culture