Nursing management. They are falling all over themselves and none of them know what they're doing. You get a different answer depending on who you ask, Yes, we have a nurse director, manager and supervisor but not enough nursing staff for our clinic. Our nurse manager (not sure what she even does) is always on her cell phone. Must be nurse managers get paid to talk and be on their phone and know nothing while we run around and try to take care of our patients. All of us nurses feel the same way, no matter who you ask. Bassett is going to have big problems if they don't wake up. There are so many of us that are looking for another job.
They are extremely short staffed in the smaller clinics. Whether you are clinical or admin,you will get pulled in several different directions and will not be able to finish one task before starting 5 more. In the smaller clinics, Bassett does not have enough employees for the amount of work expected. Also, Bassettdon’t like to pay you for overtime as administrative. If we worked overtime (mandatory since we weren’t given a choice) they would make us leave early on another day just so they didn’t have to pay us the time and a half for the hours of overtime we put in. If we asked to use personal time it was a guessing game as to whether it would be approved due to not being convienent for Bassett.
Working with MOA's that ignore patients that walk in. Break company rules SEVERAL times. When bringing this issue to managements attention with proof it goes on deaf ear and she continues to work there. Couldn't work with a company like this so I left. It's to bad cause I loved the patients and the providers I worked for.
It's a physician run organization - unless you're a Physician, or a Physician's Patsy(PA) you are worthless - RN's included. There is no management despite an overabundance of SR Directors, Directors, Managers, etc... nothing is really managed - the Physicians rule and have no boundaries and are not held to the same standards of conduct or patient care/respect as the rest of the staff
Noone in authority will take a stand on anything but petty issues that distract away from the real and very serious ones
Answered - Provider (Current Employee) - Cooperstown
Delays in appointments
Answered - Ambulatory Assistant (Former Employee) - Canajoharie, NY
They usually have too many patients and not enough nurses. A lot of the nurses and docs there r very hypocritical and will throw u under the bus so to speak before they even ask u what happened or take
The blame themselves. Can b an ok place to wrk depends on whom ur working with for the shift. As every job. And the pay is lousy. Even for this rural area. It's kinda the only game in town now though. They own almost all surrounding clinics and now even have at home care. Hard to find a job local now b/c the places to wrk r almost all Bassett owned. Very upsetting to see such a monopoly especially when ur looking for a new and better job.
Answered - Registered nurse (Former Employee) - Cooperstown, NY 13326