Bassett Medical Center Employee Reviews

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1.0
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No pay raises
Customer Service Representative (Former Employee) –  Cooperstown, NYOctober 8, 2018
Bassett doesn’t give pay raises in any departments ! Management sucks ! They have high turn over cause they treat their employees like garbage ! Even one hates their life their !
Cons
No pay raises in the departments
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5.0
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ok
Medical Technologist II (Current Employee) –  Cooperstown, NYSeptember 27, 2018
in bassett , patient is always the priority, staffs are trying to fill the vacant position because of shortage in staffing to ensure continous care for the patient
Pros
good envuronment
Cons
staff shirtage
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3.0
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It’s a circus as a whole Bassett is good hospital but facilities management needs to be cleaned out
Mechanical shop (Former Employee) –  Cooperstown, NYSeptember 24, 2018
Management sucks they are too top heavy there are as
Many mangers as there are workers. Facilities management in particular they steal. The benefits are expensive. You are just a number and don’t get rewarded for what you do the upper management has no idea what is going on under them
Pros
Easy work. You don’t even need to work just be friends with the boss
Cons
Expensive benefits
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4.0
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Extremely helpful staff, pleasant
Travel Nurse RN (Current Employee) –  Cooperstown, NYSeptember 9, 2018
Everyone always willing to help from housekeepers, aids, resource nurses, fellow nurses, pharmacy, pt/ot, etc. Good management, many opportunities offered for staff.
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2.0
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Former Nurse
Staff Nurse (Former Employee) –  Cooperstown, NYSeptember 3, 2018
Former nurse on the inpatient floors and severely understaffed most of the time with low nurse retention rates. Several new grad RNs all the time leads to nurse burnout with unsafe patient ratios.
More permanent staff members and less traveler RNs would lead to greater nurse satisfaction and thus overall higher patient experience ratings.
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3.0
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Fast paced, corporate work environment.
Manager of Patient Services (Former Employee) –  Cooperstown, NYAugust 5, 2018
Decline at this time. Fast-paced corporate working environment with very little focus on employee retention. Work is challenging, can be rewarding, but with little focus on helping employees grow and develop in their careers.
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1.0
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Housekeeping needs all new manger
Housekeeping Aide (Former Employee) –  Bassett CooperstownJuly 16, 2018
The manager stink at Bassett Hospital they don't know what they're doing there's she's never cleaned and her life so how is she at housekeeping manager
Pros
None
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5.0
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Productive learning environment
Lab Support Tech I (Former Employee) –  Cooperstown, NYJune 3, 2018
I currently just left working as a Lab Support Tech at Bassett Medical Center in Cooperstown, NY. Through my experience there, me desire to influence others through the highest quality care remains. I was taught how to hold myself to the highest standard and what the consequences were if I did not. Bassett Medical Center taught me more than I could have ever imagined.
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3.0
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Stressful but rewarding work
nurses aid (Former Employee) –  Cooperstown, NYMay 16, 2018
This is a place with high turn around in staff. Can be stressful as bosses often change as well as other employees. Many people seem overworked and many mistakes happen in these types of situations which can be dangerous in hospital. The work is very difficult and there are a lot of very mean people working there but also some really great people and the patients deserve to have wonderful people taking care of them. It really is the patients that make this job rewarding and enjoyable. You can really make a different working here bringing light and hope to people who really need it in perhaps the darkest moments of their lives.
Pros
Discounted meals
Cons
Little to no break time, definitely less than what is legally allowed
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Bad!
Finance (Current Employee) –  Cooperstown, NYApril 30, 2018
Don't work there. The culture is very cut-throat and even though you are supposed to be working as a team, no one will have your back. They don't have training programs to have someone who has been there for 6 months to actually know how to do anything.
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5.0
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Learning Institute
Administrative Assistant (Former Employee) –  Cooperstown, NYApril 26, 2018
Overall pleasant place to work depending on the department and the position. Good place for advancing and they are good at working with you to find a postion that works well for you.
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Understaffed and underpaid
Registered Nurse - Surgical Inpatient Unit (Former Employee) –  Cooperstown, NYApril 22, 2018
Unsafe staffing ratios with high acuity patients. Very low salary compared to other hospitals. Human Resources is awful and don’t take accountability for their lacking knowledge. I was very disappointed with my experience here. I tell anyone who is considering to go here that it is not worth it.
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3.0
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poor management
Housekeeping (Current Employee) –  Cooperstown, NYApril 2, 2018
Management is contracted out and ran by people who have not worked the job. Constantly short staffed and overworked. Doctors, nurses, and support staff are all friendly
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5.0
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Happy here
Current employee (Current Employee) –  Cooperstown, NYMarch 3, 2018
I am very happy here. Bassett delivers quality and safe care. The top administrators are REALLY changing the culture. I am very happy that they are walking around and taking interest in all of us. It was not always that way, believe me.

It is not a perfect place, but then what place is? Overall, I hope to be there for many years to come. Anyone thinking of coming here, should do it!
Pros
Administrators are changing things
Cons
Shuttle bus rides are a pain
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will never work there again
house keeper (Former Employee) –  Cooperstown, NYFebruary 14, 2018
way to much drama. checks were never accurate and was underpaid. not understanding. expected to work in unsafe conditions. had to be trained twice because wasnt trained properly.
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3.0
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Not a place to work for a long period of time.
Customer Service Representative (Current Employee) –  Cooperstown, NY 13326February 8, 2018
Reports, phone, emailing, handwriting forms. Mailing out documents. Answering billing questions. Communicating with patient's and staff. You will learn how to multi-task very quickly. It's a clean place to work. The biggest part is dealing with HR and management. The best part,is the staff below management team together. We become like family.
Pros
Benefits are ok
Cons
Have to be shuttled in by bus the the main campus. Micro managed. No longer give raises.
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3.0
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BMC is a professional organization
Case Management RN- Inpatient Cardio-vascular (Former Employee) –  Cooperstown, NYJanuary 4, 2018
BMC provides quality care to its patients while at times sacrificing employee well being. Nursing management should focus on retention rather then recruitment
Pros
allowances for education
Cons
short breaks
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5.0
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Great atmosphere and staff
RN 1 Birthing Center (Current Employee) –  Cooperstown, NYJanuary 1, 2018
Love working here !! Great atmosphere and working conditions. Staff is awesome, very helpful. Great learning environment. Management is great and training is exceptional.
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2.0
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Eat their young
OR RN Circulator (Current Employee) –  Cooperstown, NYNovember 24, 2017
Toxic atmosphere. Fellow workers judge by your mistakes, but don't see there own. Very cliquish. Some people act as if they are back in high school. Very immature.
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3.0
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Staff and Nurses are wonderful and caring.
Emergency Services Representative (Former Employee) –  Cooperstown, NYNovember 1, 2017
Most patients are very pleased with their care when they discharge.
There are many chances to take extra classes and improve you education.

A typical work day at the ED is hectic and exhausting. The employees do well to cover all the necessary aspects and keep calm.
Pros
Benefits
Cons
Work through lunch
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Overall rating

3.4
Based on 57 reviews
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3.2Work/Life Balance
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