Productive, Fast Paced Environment
Patient Service Specialist (Current Employee) – Grapevine, TX – January 30, 2018
You check in and out patients, run reports, schedule appointments and maintain the schedule. You will verify insurance coverage and make sure the patients are aware of the type of coverage they are getting for therapy. You also interact with physicians offices to obtain information about the patient being seen at the clinic. Along with the interaction with physicians offices, you interact with Workers Compensation companies. Customer service is a huge thing. The patients are already in pain and may be short with you but you have know not to take it to heart. At this job you don't take your work home (at least I do not, technically and legally you shouldn't unless you're a therapist finishing notes). You will get your stuff done for the day and if you don't, don't stress you can get it done the next day.