Baylor Scott & White Health Employee Reviews

We are committed to providing an enriching and rewarding experience for our employees. Thank you for taking the time to share this glowing review with us. We love hearing this feedback, and we wish you continued growth and happiness!

It was an awesome place until they got new management.

Medical Assistant (Former Employee) - Waxahachie, TX - September 23, 2023

What is the best part of working at the company?Benefits and pay were good. Providers were all very helpful, friendly and easy to work with.What is the most stressful part about working at the company?Management sucks! They show favoritism and change policies without any notice.What is the work environment and culture like at the company?Toxic and backstabbing. Management lies and does not follow through.What is a typical day like for you at the company?Rooming patients and patient care.

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Baylor Scott & White Health insights

Based on 1,836 survey responses

What people like

Feeling of personal appreciation
Ability to learn new things
Clear sense of purpose

Family like

PSS (Current Employee) - Rockwall, TX - September 22, 2023

I absolutely love working for Baylor! I have a wonderful boss and work with great people. You are appreciated here and your hard work ends up paying off.

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The hours worked were good.

Appeals and Grievance Specialist (Former Employee) - Temple, TX - September 21, 2023

I’m thankful for the promotions that I was given but upper management seriously let me down. I was expected to do my job to their standards with no help or guidance. Leadership was non-existent and it was very frustrating. I did enjoy my role in the A&G department because I wasn’t micromanaged. I was allowed to do my job with someone constantly looking over my shoulders but it would have been nice up be able to count on my upper management to be available when I did need their assistance. I got burned out quickly!

Pros

Good hours and nice people.

Cons

Lack of leadership when needed. Not enough support and guidance!

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Hope the environment is better

Phlebotomist (Former Employee) - Temple, TX - September 21, 2023

A lot of drama and toxicity. Higher ups were more concerned about numbers than health of the department.If you keep yourself focused and don't get to wrapped up in things then it can be a great place to work. I just experienced a lot of people trying to bring highschool-like drama into a professional workplace.

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Great place to work

Social Worker (Former Employee) - Temple, TX - September 21, 2023

Great place to work! Supportive management and wonderful coworkers! Challenging work but very rewarding. Never a dull moment. Pay was good also. Would recommend!

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ICU nurse

Registered Nurse (Current Employee) - Dallas, TX - September 20, 2023

Great working environment and management. I feel supported by management and that I have the resources I need to deliver safe patient care. Nurse to patient ratios are safe in the ICU's I work in.

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Decent

RN (Former Employee) - Dallas, TX - September 19, 2023

Decent place to work. Long shifts and may be understaffed. but good crew to work with and helpful. Be sure to ask questions and good teamwork overall during nights

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Favoritism and Politics

Supervisor (Former Employee) - Dallas, TX - September 19, 2023

There is a lot of favoritism shown and politics. Do not go to HR for help…it only makes matters worse. Their non retaliation policy is a joke. Leadership supports managers in workplace bullying and will make you out to be the problem. The benefits are not very good and the pay is mediocre when compared to other places. There are plenty of other options in healthcare to choose from before you choose this place.

Pros

It’s a job and a paycheck every 2 weeks

Cons

Benefits, management

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Unrealistic expectations from the C suite

Supervisor/Manager (Former Employee) - Rowlett, TX - September 18, 2023

The C suite has completely unrealistic expectations for leadership. No task could be completed because, at any one time, you are expected to juggle 20+ major tasks. And the expected hours of work are ridiculous. I was an hourly employee, and regularly clocked 60+ hours each week, not counting the countless hours of work off the clock that I did with after hours phone calls, emails, etc.

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Jobs at Baylor Scott & White Health

Productive and fun workplace

Community Health Worker (Former Employee) - Dallas, TX - September 18, 2023

Fun place to work. Loved working with the patients and members. A place where you have Managers who care, with an open door policy. Definitely a place to learn and grow.

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Working at Baylor was a great experience

Registered Nurse (Former Employee) - Grapevine, TX - September 18, 2023

What is the best part of working at the company?Great staff and managers. Manageable patient to staff ratios. Units are well managed and maintained What is the most stressful part about working at the company?Workin that third 12 hour shift you start to feel the burn. That and when someone calls in and you have to pick up extra patientsWhat is the work environment and culture like at the company?The overall work environment is positive What is a typical day like for you at the company?Sometimes smooth other times a tad rocky

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So far, good!

Medical Technologist (Current Employee) - Irving, TX - September 16, 2023

Busy, but coworkers have been helpful and extra patient.. Pay, I would say is reasonable.. lots of opportunities to work overtime hence, extra pay for you. I like it here so far!

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Productive and fun work place

Student Nurse Extern (Current Employee) - Temple, TX - September 15, 2023

Great networking opportunities. Nurses were very helpful . Feedback was welcome Limited amount of student education . Overall great work place . Would recommended if in nursing program

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There is nothing negative I can say about Baylor Scott and White. I love working here.

Room Control Coordinator (Former Employee) - Irving, TX - September 14, 2023

My department works as a team, we learn from each other. The Management are always willing to help with any problems, whether personal or professionally. Hardest part of my job is the distance I drive everyday. I love what I do.

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Baylor: Excellent Hospital

Registered Nurse (RN) (Former Employee) - Grapevine, TX - September 14, 2023

The gold standard hospital to learn the correct way to grow your nursing skills, knowledge and career. Beautiful, clean and organized. Top nursing and hospital staff are recruited to work at Baylor. A typical day of work did feel like a 10/10 stress but that’s normal in the nursing field.

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Good clinic

Administrative Assistant (Current Employee) - Grapevine, TX - September 13, 2023

The outpatient clinic I work at is great. There is normal some office drama but the schedule is worth it. The pay is terrible and new hires make more than the people that have been here for years and have a decade of experience but they wont do anything about it.

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The Best Job, I have ever had and it just keeps amazing me every day.

CCS-2 (Current Employee) - Temple, TX - September 13, 2023

What is the best part of working at the company?The company values its employees from the smallest to the biggest. What is the most stressful part about working at the company?The times you can't help someone.What is the work environment and culture like at the company?Amazing and forever evolving for the better.What is a typical day like for you at the company?My day starts with reading emails, greeting my co-workers, and then answering questions from the patients.

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Great company to work for!

Accountant (Former Employee) - Dallas, TX - September 11, 2023

Coworkers and managers were nice and helpful. Everyone was respectful. I learned a lot in the accounting department and enjoyed the fun work environment.

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Okay

Customer Service (Current Employee) - Plano, TX - September 9, 2023

Can get pretty busy. Its remote only. Supervisor are great. However some requirements like asking for a survey at end of call if u don’t meet their goal it will be held against you.

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Toxic work environment

LVN Nurse (Current Employee) - Austin, TX - September 9, 2023

Management continuously allows the same cliquey “team” to run everyone else out of the clinic, doesn’t matter who you are, how hardworking and efficient you are, how quickly you pick everything up or how long you’ve been with BSW, you’ll get singled out all the same.

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Official response from Baylor Scott & White Health

September 12, 2023

Thank you for your feedback. Our employees are the heart of our organization and we are sorry to hear your experience didn't meet your expectations. Employee happiness is always top-of-mind, and we encourage you to address this feedback with your supervisor.