we of have teams together playing at times and learning about the job during break hours . we also have lunch and learn once every month with each team member to discuss about some impediments at work .
Overall the people you work with at BB&T is what makes BB&T stand out from the competition. As far as products and services it is pretty standard. Goals are higher than they should be, but achievable if you are in the top 25% tier. I had lots of success working in the branches by building great client relationships, but overall my experience in other departments were better than working in the branches.
Producing Sales Manager, AVP (Current Employee) - McLean, VA - March 28, 2019
BB&T is a good brand which has a solid foundation built over many years of honest products and services for their clients. However, care must be taken to be competitive in select markets to retain market share.
Most stressful job I ever had all they talk about is loans loans and loans and if you didn’t hit your goal they always threaten with your job. I felt bad giving clients loans and credit cards when they never needed but the pressure was there I really wish they really cared about customer service instead trying a way for clients to walk out with products that they did not need.
Branch Banker III (Current Employee) - Manassas, VA - December 27, 2018
Working at BB&T has provided me with valuable knowledge and experience in customer service and financial services. The best part of the job is helping client achieve economic success and financial security. The hardest part is dealing with the sales pressures and clients' predetermined disdain for large banks.
Branch Banker IV (Former Employee) - Manassas, VA - December 1, 2018
I worked at BB&T for a long time. Banking industry specially BB&T has changed a lot. They are "clients" driven meaning that we have to do what's best for the client which I agree 100% BUT they don't take care of their employees. Is all about sells even thought we are told that we have to do what's the best interest of our clients but yet we still have branch goals when they took away the "Individual" goals so we don't get pay for ANY of the sales we make, but by the end of the year if the branch makes the goal the only one that gets a Payout (bonus) is the Branch Manager. Branch Bankers which usually are the ones that makes most of the sells don't see a dollar out of that. Also, there is poor management, short staff all the time and they expect us to multitask because we are "Universal Bankers" but it doesn't work all the way around. Even thought my title was Branch Banker, they expected us to be tellers, loan officers and Managers when the manager is out of the office, but the salary remains the same. It does not matter how much you do it's NEVER enough.
Community Branch Banker II (Current Employee) - Falls Church, VA - October 31, 2018
BB&T is a great company to gain experience with. the values and environment is like a family. they are one of the top paying banks in the area. unfortunately for me personally i am being under paid especially for the amount of work i do (going above what i am expected due to being short staffed) overall the benefits are great and the company offers great extended learning programs.
Commercial Sales Assistant (Former Employee) - Springfield, VA - October 24, 2018
Typically my job was to serve the bank clients and offer them any assistance with their financial needs.
Observe bank clients of their loan closings and making sure that all loan documentations are accurate 100% within the bank guideline.
expensive health care, less pay with the work and effort that was spent
Branch Banker Team Leader II (Former Employee) - Rockville, MD - September 19, 2018
meeting client needs financially and changing lives of clients.
Training by the company is inevitable, they train you very well
Management have the employees best interest at heart.
Highly diversified workforce help to meet each section of clients needs