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Customer Service/Sales Coordinator (Current Employee) – China office – May 15, 2014
Focused on Kids Footwear, from quoting to delivery.
Worked towards the supplier, customer and our US coordinator & salesmen.
Responsible for coordinating the communication with different departments. Assured updates and resolved difficulties in a timely fashion with suppliers and the USA office.
Priced negotiations with suppliers to fulfill the buyer requirements.
Guided a team to handle daily order processing activities from samples approval through to order placement, including production and shipment schedules.
Ensured that suppliers complied with each buyer policy and monitored quality control before shipping.
Updated the system regarding purchase orders and shipping schedules to keep uniformity in data.
Worked with QC for production inspection and issue resolution.