Member services coordinator (Former Employee) – Minneapolis, MN – March 14, 2018
Placed calls to potential donors to obtain missing information Helped with Spanish calls Placed follow up calls to ensure the potential donor’s questions were answered Answered and resolved questions/complaints a potential donor may have had Date entry Worked with upper management to ensure appropriate changes were being made to improve customer service satisfaction.
Be the Match is your typical High School environment
Customer Service Representative (Former Employee) – Minneapolis, MN – December 12, 2017
It felt like High School all over again, a lot of backstabbing and favoritism combined with a mixture of snubbing and you got the most horrible work environment you can ever have.
Drama is typical along with saving money, AKA no overtime, oh wait you can get overtime if the unsupervised management favors you.
Training is kindergarten appropriate, your opinion does not matter, and all you need to do is show up every day to keep your job and put up with the stress of having unhelpful and mentally disturbed co-workers that yell at the top of their lungs when something does not go according to their whims.
You control your breaks
High School drama and backstabbing, your ideas are not important unless you are an actual doctor or nurse.
DATA ENTRY SPECIALIST ROBERT HALF (Former Employee) – Minneapolis, MN – September 5, 2017
I went through a temp agency and was assigned two positions in the corporate headquarters in Minneapolis and it was just wonderful. Everyone there was so nice and helpful. As a non-profit everyone who is there cares deeply about the cause and put in a LOT of hard work and has a lot of fun while doing it.
I worked in the finance department. I would do data entry with paper claims and add them into our software. The hardest part of the job was using the software as it was 18 years old, not very efficient, and easy to make mistakes. The most enjoyable part was listening to music/videos on YouTube since they did not block that website on the computer. Human Resources is also very understanding and will work with you if you have a need or concern.
Professional and rewarding mission based organization
Supervisor (Former Employee) – Minneapolis, MN – January 5, 2017
Fast paced challenging environment that was mutually beneficial utilizing my strengths and skills. Process efficiency projects and interdepartmental collaboration was strongly encouraged. My greatest enjoyment was developing and mentoring staff to success.
Community Engagement Intern (Former Employee) – College Station, TX – June 28, 2016
Working as a Community Engagement Specialist, the majority of my internship centered around meeting recruiting goals without compromising on donor loyalty. Co-workers and auxiliary staff, regardless of role, work as a team to accomplish goals and operate the entire program on a shoestring budget. Camaraderie is phenomenal, and it's rewarding to see your work lead to saving lives.
Great experience, opportunity to make a difference, great community of coworkers
Volunteer (Current Employee) – Louisville, KY – October 14, 2015
If you enjoy volunteering this is a great cause and a great company to help out. It just requires people to be willing to set aside some of their own time to help out others. There is no medical training required and all it takes is a good attitude.
This is a great company to work for if you need to be driven by something other than corporate profits. Each day the goal is to work towards helping every patient in need of a suitable bone marrow match so that they can have a second chance. This is an innovative company that is ahead of the curve in some ways and behind it in others. Overall, it's a wonderful working experience with the best part being a successful outcome for a patient and their family.
Great mission and really nice, caring people to work with
Work-life balance is very difficult, slow to adapt to younger audiences
Community Engagement Representative (Current Employee) – Chicago, IL – July 31, 2014
Management doesn't have a clue as to what they're doing. The coworker are great, and are very helpful when management isn't telling us we can't work together. I'm not sure how team morale is the focus when we are forbidden to collaborate with the team members in our area. It's pretty confusing to say the least.
I loved the people I worked with. My typical day involved doing data entry from forms that had been scanned and converted by software but had questionable fields. I would retype correct values into the selected fields. Sometimes I had to do research to get the correct spelling of addresses, etc. They wanted extremely high accuracy with high speed as well. I was hired for their busy season at the end of the college school year.
I was able to choose my hours. The commute was only 15-20 minutes most days.
Only part time (20 hrs). Speed requirement 45 apps per hr.