This company is owned by rich investors, and at the end of the day money is the only thing that matters.
Most employees that I interact with are frustrated, and sick of the company. Layoffs(or random firing of well-qualified people) occur frequently, usually on the same day they say there are no layoffs. The benefits are atrocious, especially when compared to other companies in the healthcare insurance space. Pay raises have been virtually non-existent, even for employees who do their job well. The only reason I have stayed so far has been my manager and director. Above their level, management is awful!