Beacon Health Options Employee Reviews

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1.0
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Bad Company to work for
Six Sigma Black Belt (Current Employee) –  Chesapeake, VAOctober 9, 2018
Bad Company to work for. Terrible offices. Toilets are overflowing. Spiders run thru the offices. Conference rooms a pig pens. They have heat in Summer and A/C in Winter.
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2.0
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Terrible company to work for!
Triage Consultant 1 (Former Employee) –  Chesapeake, VAOctober 7, 2018
Poor management, rude managers, no flexibility, not family oriented. Do not work there! When hired I was blindsided by the expectations of the job! People will throw you under the bus!
Pros
Money
Cons
Short breaks, micro managers, rude managers!
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3.0
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Good job depending where you work
Business Systems Analyst III (Current Employee) –  Latham, NYSeptember 20, 2018
Success is based on the effort you put in, and the department you work for. After merger, difficulty restructuring the company and ironing out accountability.
Pros
Decent benefits and good amount of paid vacation
Cons
Can only move up in certain departments, most are dead ends
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3.0
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Good Hours, Terrible Pay
Clinical Coordinator (Current Employee) –  Cypress, CASeptember 19, 2018
The company is still feeling the effects of a merger from 2 years ago. They are still restructuring, which is creating chaos throughout the company. The company is known industry- wide for paying below market value, but it's insulting when the job changes 3 months in, requiring so many more responsibilities and not being compensated.
Most people have 2nd jobs because this company isn't paying a living wage.
Pros
Solid hours, and generous time off policy
Cons
Micro managing, huge lack of communication, lack of proper training, very low pay
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4.0
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Part time job while in college
Administrative Assistant (Former Employee) –  Troy, NYSeptember 15, 2018
Good part time position while in school. Flexible schedule that fit my requirements. . Both supervisor and co-workers were good to work with. Work was interesting.
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2.0
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Gain new skills
N/A (Current Employee) –  New York, NYSeptember 15, 2018
If you are new to managed care this is a good company to start at. Compensation is lower than industry standard. Most do not work here for more than 1-2years.
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4.0
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BeaconHealth Options: A great company with a great mission
SQL Developer II (Current Employee) –  Rocky Hill, CTAugust 28, 2018
Beacon's mission statement is "Helping people live their lives to the fullest potential". And this is a company that strives to live out its mission statement. It believes in service to its members, its clients, the community, and its employees. The work/life balance at Beacon is GREAT!

However, there are two downsides to Beacon as an employer. The first is salary and benefits. Unless you are working in the clinical department, the salaries are not competitive. The second is professional development. Again, outside of clinical there isn't really a system for development or advancement. It's really dependent whether or not you work for a manager that values these things and has the skills to grow the employee.
Pros
Fantastic work/life balance
Cons
Salary, benefits, professional development
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3.0
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nice environment
Contracts Coordinator (Former Employee) –  Cypress, CAAugust 20, 2018
Not very much help from supervisors. The co workers seem to work together to get certain tasks completed.
The coffee machine was an amazing asset to the company
Pros
great lunch room and co workers
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1.0
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very stressful
Network Operations Specialist (Former Employee) –  Latham, NYAugust 16, 2018
constant lay offs. never any work to do. pointless excel spreadsheet projects given when no work to do. management was all brand new and didnt know how to work together.
Pros
good benefits
Cons
lots of layoffs
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3.0
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unfair
Wellness and Recovery Peer Specialist (Former Employee) –  Las Vegas, NVAugust 13, 2018
Enjoyed working with the company but disappointed at the lack of management. Was ultimately laid off by company losing contract with the state and there was no further placement within
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3.0
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It was Value Options when I worked there.
Case Manager (Former Employee) –  Coppell, TXAugust 9, 2018
My job did not utilize my skills. What I did was basically to read a script and complete a brief assessment and give referrals over the phone. Staff was not treated respectfully. Though we were professionals with master's degrees, we were watched and micromanaged. We were chastised if we took too long in the restroom or needed extra time to talk with members who were tearful or having more difficulty than usual. When I started to work, I was never introduced by my manager to the team. Just prior to my start date, staff was told to hold up their hands to get approval to go to the restroom.
Pros
We usually got off on time.
Cons
Lack of team comradery or cohearance. High turn over rate.
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3.0
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Growing and changing
Senior Director Provider Relations (Former Employee) –  New York, NYAugust 6, 2018
Dynamic company, industry leader. Going through some growing pains as a result of recent merger. Nation wide opportunities. Remote work option often available.
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Very stressful work environment
Customer Service Representative (Former Employee) –  Roseland, NJAugust 2, 2018
Not enough employees to cover the calls !! No one is on the same page as far as information given to providers or members! Did not pay enough for the work required.
Pros
None
Cons
Moniter bathroom time
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4.0
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Dedicated to the clients served
Director of Clinical Services (Former Employee) –  Albany, NYAugust 1, 2018
Focused on meeting and exceeding client expectations and ensuring that the membership receives high quality care. Tools utilized to measure success include reporting, client, member and employee feedback. Overall solid compensation for employees and recognition for a job well done.
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Poor Management
Case Manager (Current Employee) –  Cypress, CAJuly 31, 2018
Colo - LA Care Cypress team has horrible management, manger showed continuous lack of professionalism wouldn't recommend anyone to work under pervious leadership, however the job and work comes easy if this is your field.
Pros
easy work
Cons
poor management
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1.0
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Horrible
Customer Service Representative II (Current Employee) –  Morrisville, NCJuly 30, 2018
The worst job Ive ever had and its simply because management either doesn't know what theyre talking about or they refuse to help when you need it. You cant speak to management about the issues because they will write you up. The CEO has stated that the policies and procedures don't work.
Pros
Pto
Cons
Poor Management
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5.0
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Great Place to Work
Network Services Rep I (Current Employee) –  Latham, NYJuly 26, 2018
Beacon is a wonderful place to work. I do wish their pay rate was a little bit higher for the area but not by much, and the environment and the people make up for it. You love coming to work every day and truly feel like you make a difference
Pros
Focused environment, great service, knowledgeable managing staff, great benefits
Cons
Low pay rate
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2.0
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none
Employee Assistance Program Representative (Former Employee) –  Cypress, CAJuly 22, 2018
I do not feel comfortable writing about my previous employer. They run their company as they see fit, for the desired outcome that they have determined.
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3.0
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Loved the break room with the small library
Clinical Service Assistant (Former Employee) –  Cypress, CA 90630July 18, 2018
Mondays/Tuesdays were extremely busy especially after a holiday weekend. Wed. and Thur. slow down drastically sometimes even Friday. Almost never could you bond with co-workers. Very different lunch times.
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3.0
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Na
SVP Call Center Operations (Current Employee) –  Morrisville, NCJuly 17, 2018
Not the best place to work. It is stressful and work environment is tense. There is no consistency with workflows and turn over rate is very high. People leaving to go to other companies for better pay and benefits
Pros
have not found pros
Cons
salary and flexibility
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3.2
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