Case Manager (Former Employee) – Coppell, TX – August 9, 2018
My job did not utilize my skills. What I did was basically to read a script and complete a brief assessment and give referrals over the phone. Staff was not treated respectfully. Though we were professionals with master's degrees, we were watched and micromanaged. We were chastised if we took too long in the restroom or needed extra time to talk with members who were tearful or having more difficulty than usual. When I started to work, I was never introduced by my manager to the team. Just prior to my start date, staff was told to hold up their hands to get approval to go to the restroom.
We usually got off on time.
Lack of team comradery or cohearance. High turn over rate.
Director of Clinical Services (Former Employee) – Albany, NY – August 1, 2018
Focused on meeting and exceeding client expectations and ensuring that the membership receives high quality care. Tools utilized to measure success include reporting, client, member and employee feedback. Overall solid compensation for employees and recognition for a job well done.
Case Manager (Current Employee) – Cypress, CA – July 31, 2018
Colo - LA Care Cypress team has horrible management, manger showed continuous lack of professionalism wouldn't recommend anyone to work under pervious leadership, however the job and work comes easy if this is your field.
Customer Service Representative II (Current Employee) – Morrisville, NC – July 30, 2018
The worst job Ive ever had and its simply because management either doesn't know what theyre talking about or they refuse to help when you need it. You cant speak to management about the issues because they will write you up. The CEO has stated that the policies and procedures don't work.
Network Services Rep I (Current Employee) – Latham, NY – July 26, 2018
Beacon is a wonderful place to work. I do wish their pay rate was a little bit higher for the area but not by much, and the environment and the people make up for it. You love coming to work every day and truly feel like you make a difference
Focused environment, great service, knowledgeable managing staff, great benefits
Clinical Service Assistant (Former Employee) – Cypress, CA 90630 – July 18, 2018
Mondays/Tuesdays were extremely busy especially after a holiday weekend. Wed. and Thur. slow down drastically sometimes even Friday. Almost never could you bond with co-workers. Very different lunch times.
SVP Call Center Operations (Current Employee) – Morrisville, NC – July 17, 2018
Not the best place to work. It is stressful and work environment is tense. There is no consistency with workflows and turn over rate is very high. People leaving to go to other companies for better pay and benefits
TEAM LEAD (Former Employee) – Newark, NJ – July 12, 2018
A typical day at work was based on the department's inventory, I've learned to work at a moderate pace while prioritizing functions of importance. I had a great staff that performed at the highest of levels.
Sr. Business Analyst (Current Employee) – Virginia Beach, VA – July 10, 2018
everyday need to attend lot of calls with client,Need to deliver task which is very enjoyable.Preparing reports, doing QA, creating tickets, end to end project review.Learned lot about EDI encounter. Management id very good.Work culture is excellent , very friendly environment , co-workers are too much helpful and friendly.Hardest part was getting KT from old workers or getting access.Over all each working day is enjoyable.
Administrative Assistant II (Current Employee) – Carson City, NV – June 27, 2018
I loved working here. I am sad to leave and hope to be able to return once they return to Nevada. They are a employee loving company and family friendly. They work hard towards keeping their employees happy and stress free.
Claims Processor Temp (Former Employee) – Latham, NY 12110 – June 26, 2018
Enjoyed my time at BHO. Moved up the claims processing ranks quickly. Work was given efficiently and management was good. Both at the jobs and as people. Unfortunately money wasn't all that great without overtime. And moving up in the company meant people would have to get fired or promoted. Ultimately the company lost a contract and I was laid off. Was paid severance and left on good terms.