Beacon Health Options Employee Reviews

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1.0
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Terrible company
Members service representative (Current Employee) –  Austin, TXDecember 9, 2018
They don't appreciate their employees and treat them like garbage. VP doesn't even say thank you for the pile of jobs the employees do from other departments. Very negative feelings when you go to work.
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1.0
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Not recommended
Web Developer III (Current Employee) –  Boston, MANovember 26, 2018
This company is owned by rich investors, and at the end of the day money is the only thing that matters.
Most employees that I interact with are frustrated, and sick of the company. Layoffs(or random firing of well-qualified people) occur frequently, usually on the same day they say there are no layoffs. The benefits are atrocious, especially when compared to other companies in the healthcare insurance space. Pay raises have been virtually non-existent, even for employees who do their job well. The only reason I have stayed so far has been my manager and director. Above their level, management is awful!
Pros
My manager is good
Cons
everything else
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4.0
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Required the best level of customer service and success
Workgroup Coordinator (Former Employee) –  Irving, TXNovember 19, 2018
Great company. I loved how devoted the management team was to the customers and providers. They made sure staff was fully equipped in ensuring customer satisfaction.
Pros
excellent benefit package
Cons
none
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5.0
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fast pace and opportunites for advancements
Customer Service Representative/Claim Specialist (Former Employee) –  Boston, MANovember 15, 2018
usually 8 hour work shift.
learned valuable communication skills and interpersonal skills
management was pleasant and easy to work with
learned to improve multitasking skills.
Pros
opportunites for advancements
Cons
really short breaks
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5.0
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Productive and supportive work environment.
Licensed Clinician Mobile Care Manager (Current Employee) –  North Smithfield, RINovember 8, 2018
A typical work day includes a lot of collaborating with members and providers regarding transitioning members from inpatient to outpatient services. I learned about different lines of business and how to time management my schedule and daily work load. Work place environment was pleasant and inviting. Working at Beacon was pleasurable moment in my work history.
Pros
work place communication.
Cons
None
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4.0
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Excellent salaries and benefits
NH Program Director for Well Sense (Former Employee) –  Concord, NHNovember 6, 2018
Beacon was in a growth spurt at the time I worked for them. They were very supportive and provided great outreach services to their members while we were developing the services in NH.
Pros
autonomy
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2.0
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Not a great work environment
Clinical Care Manager (Current Employee) –  Latham, NYNovember 1, 2018
I would never recommend working for this company. Management is terrible they all seem to come together against the worker bees. It's terrible for people with families and you don't really have much room to advance. The only thing they do well is benefits and pay compensation. I think it's the only way they keep people there cuz everything else is less than desirable.
Pros
Money
Cons
Managment, stress, no support or teamwork
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4.0
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Mission driven compay
TEAM LEAD (Current Employee) –  Woburn, MANovember 1, 2018
Loved working for BHO for 4 years. In this company I have learned a lot and have become more career focused based on the opportunities I have been given. Only thing is that there is not enough support for lower level employees and the pay is not competitive to the market.

Also even though BHO gives the opportunity for open positions to be filled from within first, they only increase pennies compared to what an external person would be offered. That hugely impacts the morale of the employees.
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4.0
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Company that adheres to its mission
Director (Current Employee) –  Cypress, CAOctober 24, 2018
Beacon is very focused on helping people live a better life. Your days will be busy. Management means well, but often doesn't have time for their employees. You will have great co-workers.
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2.0
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Horrible place to work
Work Life (Current Employee) –  Arlington, VAOctober 24, 2018
Management not very helpful. Lots of Indians and not enough chiefs. No room for advancement with this company. Too many cutthroat individuals at this job.
Pros
Own desk-malls close by
Cons
management, advancement and effective communication gaps
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1.0
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Bad Company to work for
Six Sigma Black Belt (Current Employee) –  Chesapeake, VAOctober 9, 2018
Bad Company to work for. Terrible offices. Toilets are overflowing. Spiders run thru the offices. Conference rooms a pig pens. They have heat in Summer and A/C in Winter.
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2.0
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Terrible company to work for!
Triage Consultant 1 (Former Employee) –  Chesapeake, VAOctober 7, 2018
Poor management, rude managers, no flexibility, not family oriented. Do not work there! When hired I was blindsided by the expectations of the job! People will throw you under the bus!
Pros
Money
Cons
Short breaks, micro managers, rude managers!
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3.0
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Good job depending where you work
Business Systems Analyst III (Current Employee) –  Latham, NYSeptember 20, 2018
Success is based on the effort you put in, and the department you work for. After merger, difficulty restructuring the company and ironing out accountability.
Pros
Decent benefits and good amount of paid vacation
Cons
Can only move up in certain departments, most are dead ends
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3.0
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Good Hours, Terrible Pay
Clinical Coordinator (Current Employee) –  Cypress, CASeptember 19, 2018
The company is still feeling the effects of a merger from 2 years ago. They are still restructuring, which is creating chaos throughout the company. The company is known industry- wide for paying below market value, but it's insulting when the job changes 3 months in, requiring so many more responsibilities and not being compensated.
Most people have 2nd jobs because this company isn't paying a living wage.
Pros
Solid hours, and generous time off policy
Cons
Micro managing, huge lack of communication, lack of proper training, very low pay
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4.0
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Part time job while in college
Administrative Assistant (Former Employee) –  Troy, NYSeptember 15, 2018
Good part time position while in school. Flexible schedule that fit my requirements. . Both supervisor and co-workers were good to work with. Work was interesting.
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2.0
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Gain new skills
N/A (Current Employee) –  New York, NYSeptember 15, 2018
If you are new to managed care this is a good company to start at. Compensation is lower than industry standard. Most do not work here for more than 1-2years.
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4.0
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BeaconHealth Options: A great company with a great mission
SQL Developer II (Current Employee) –  Rocky Hill, CTAugust 28, 2018
Beacon's mission statement is "Helping people live their lives to the fullest potential". And this is a company that strives to live out its mission statement. It believes in service to its members, its clients, the community, and its employees. The work/life balance at Beacon is GREAT!

However, there are two downsides to Beacon as an employer. The first is salary and benefits. Unless you are working in the clinical department, the salaries are not competitive. The second is professional development. Again, outside of clinical there isn't really a system for development or advancement. It's really dependent whether or not you work for a manager that values these things and has the skills to grow the employee.
Pros
Fantastic work/life balance
Cons
Salary, benefits, professional development
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3.0
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nice environment
Contracts Coordinator (Former Employee) –  Cypress, CAAugust 20, 2018
Not very much help from supervisors. The co workers seem to work together to get certain tasks completed.
The coffee machine was an amazing asset to the company
Pros
great lunch room and co workers
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very stressful
Network Operations Specialist (Former Employee) –  Latham, NYAugust 16, 2018
constant lay offs. never any work to do. pointless excel spreadsheet projects given when no work to do. management was all brand new and didnt know how to work together.
Pros
good benefits
Cons
lots of layoffs
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3.0
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unfair
Wellness and Recovery Peer Specialist (Former Employee) –  Las Vegas, NVAugust 13, 2018
Enjoyed working with the company but disappointed at the lack of management. Was ultimately laid off by company losing contract with the state and there was no further placement within
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Overall rating

3.2
Based on 510 reviews
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3.2Work/Life Balance
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3.0Culture

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2.4Personal Development

3.3Career Opportunities

2.6Family Support

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