Relaxed, Casual Environment with Chances to Learn More
Member Services (Current Employee) – Tampa, FL – June 5, 2018
I worked in many call centers and usually phones are constantly ringing and there is the pressure to hurry up when servicing the call, having to take an average of 70 to 80 calls per day. At Beacon the call volume is not that intense. I service about 30 calls per day and without the pressure of hurrying up to worry about talk time. Management creates a fun environment with team challenges, quizzes, Bingo games, and fun activities to earn prizes, time off, or money. Even the directors meet with each person to see how well we are doing and ask for our opinion on how the business is and how it can be better for us.