BeaconMedaes Employee Reviews

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3.0
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Good products
Medical Device Sales Rep (Former Employee) –  Northern CaliforniaMarch 21, 2018
Limited support for the west coast as they are east coast based which left very limited support to West Coast sales reps and customers. The customer service closed at 2pm which a lot of customers were very unhappy about.
Pros
Company Vehicle, Good Products
Cons
Very limited Support
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4.0
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Good place to work.
Shipper/Assembler (Former Employee) –  Lenexa, KSJanuary 7, 2017
The pay wasn't that great, but the job wasn't difficult either. No one looking over your shoulder as long as you did your job. Laid back culture and friendly upper management.
Pros
Liked the hours.
Cons
The hourly rate.
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2.0
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BeaconMedaes- A Culture in Need of Change
Field Service Engineer (Current Employee) –  Rock Hill, SCSeptember 8, 2015
When I began with BeaconMedaes in the overall job was great. Field service had the ability to send quotes and truly take care of customers. There was also a comprehensive commission plan that motivated employees to go above and beyond the standards set by management.

Throughout the years that I have worked with BeaconMedaes those thing have changed. New management restricted the level of service field reps. are able to provide. Additionally, the bonus program were ended.

The biggest problem I have with BeaconMedaes is their lack of customer support. Customers wait weeks for quotes, and months for parts and service. When new systems ship damaged, the customer is required to get quotes for repairs and charge shippers.

BeaconMedaes lacks customer service to the extent that customer have been lost and sales decreased. Once they make the sale of their systems, there is no support for the customer. BeaconMedaes is the worst service provider for medical gas service but they are the most expensive. This company does not treat their employees well, and they certainly disregard their customers.
Pros
Covers hotel fees and meals for traveling employees
Cons
Horrible customer service, highest priced service, poor system design, unreliable servcie, back office employees have really bad attitudes
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5.0
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full benefit package/perks
Medical Gas Equipment Service Specialist (Former Employee) –  Charlotte, NCAugust 31, 2011
The medical gas field is very interesting work. I enjoyed working for this company. The long distance driving can be trying sometimes and there are frequent over night assignments.
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Overall rating

3.6
Based on 5 reviews
51
42
31
21
10

Ratings by category

3.0Work/Life Balance
2.5Compensation/Benefits
1.5Job Security/Advancement
2.5Management
3.0Culture

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