Stressful, poor management, no joy, no guidance, stone age
Customer Service Inquiry (Former Employee) – Garland, TX – January 18, 2018
I thought I was being hired to help catch up on backlog of A/R and scanning. Worked there a few weeks. Really enjoyed my tasks, learned a new accounting program. The scanning program wasn't even in progress. No feedback from manager, although I requested two meetings to assess how I was doing. Wasn't told of any errors until well after the fact. Training was poor - mostly "stand over my shoulder and watch what I do." Had to ask repeatedly to clarify procedures. Accounting is in the stone age - paper copies for everything, There are rows and rows and rows of files going back 7-10 years.
It is a joyless place to work - no camaraderie, no laughing, no sharing, no praise, unlike any place I have ever worked. One fellow employee called it a strange and different place.
I was let go with no warning and no reason, and no attempt to establish improvement goals, even though I had requested meetings to establish such.
Flexible work times, breaks, good benefits after 3 months.
Poor management, stone age accounting practices, joyless atmosphere.