Beautycounter Employee Review

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Great ; Not so Great
Sales Manager (Former Employee) –  Santa Monica, CAJanuary 26, 2019
- Politics. Know how to be the "favorite" for survival. This goes for all departments.
- Don't expect your hard work and skills to guarantee career growth
- Every team works in silo. All those meetings are pointless

- nice HQ location
- great learning experience since they are new in the industry still
- the movement behind the brand makes them unique
Pros
young company culture, nice HQ, employee discount
Cons
poor management, no career growth. They are still trying to figure "it" out
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Nice and Easy
Customer Service Representative II (Former Employee) –  Santa Monica, CAApril 22, 2019
A typical day at work for Beautycounter was great. Once the policies and procedures were mastered, it allowed an average employee to stay ahead of the game. Answering numerous questions a customer asked day in and day out gave you the ability to successfully assist the customer with almost anything. Being empowered made the days easy and short, sometimes not feeling like it was work was my enertia. Pulling me toward a direction that also allowed me to navigate 4 systems at once still engaging with the customer in a fun filled environment.
Pros
1hr paid lunch every thursday
Cons
month end mandatory all hands on deck to minimize work que
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Productive and encouraging workplace
Customer Experience Agent (Former Employee) –  Santa Monica, CAMarch 7, 2019
Strong attention to all employees. Very helpful in guiding new employees. Wonderful experience overall and would highly suggest. Everyone was really welcoming
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Overall rating

4.2
Based on 24 reviews
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32
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Ratings by category

4.1Work/Life Balance
4.1Compensation/Benefits
3.8Job Security/Advancement
4.0Management
4.1Culture