Staff were stressed and felt like hands were tied in helping customers. Lack of management, several turnovers in a very short time.
had many meeting scheduled with lead staff, CEO and CFO, they never showed up or cancelled.
very limited resources in assisting customers with complaints, had to work with vendors whom did little or nothing to help - more... resolve the issues. - less
Prosdiscounts, and co workers
Conshigh stress, escalated customers