LPN (Former Employee) – Lake Charles, LA – April 18, 2018
Enjoyed the job and working with the people. Very relaxed. Found it hard to trust people working with me at times. Constant gossip about one another. Salary wasn't good for making a living for the area.
The experience of working with BHG is one that can serve to rewarding given the ability to help opioid dependent individuals to change toward a productive lifestyle. However the " Good Ole Girl " system that is in place at the Nashville location allows for their to be a disparity of treatment of staff and subsequently, patients of color. This behavior along warrants an investigation, even in the hiring practices. To those seeking treatment and to those people of color seeking employment , BEWARE. Lower management perpetuate this behavior and so many people of color are the victim of the culture that have existed in the Nashville facility; for quite some time.
experience of working with the population of clients
This is stressful work--with drug addicted people- but it was very rewarding at times--while at other times- frustrating. At times-I felt more like a paper-pusher rather than a counselor-but that is not the company's fault. I do feel this company needs to become more patient/client focused.
Very rewarding at times, good benefits.
Too business oriented, very little opportunity for advancement.
I was a Clinical Supervisor in Memphis. When we were privately owned it was a great job with fantastic benefits. When BHG took over we became cold, regimented, and part of a machine that did not care about clients only numbers. The caseloads are impossible and leave no room for real therapy which they don't care about anyway. They only care to keep people on methadone forever.
Good employees and hours
Poor compensation, low salaries, do not care about clients
Certified Medical Assistant (Current Employee) – Memphis, TN – January 23, 2018
Come in at 5:30am Open computer put paperwork together check printer for faxes open the door at 5:45am check in patients take payments check for holds as of counselor holds or UA holds Maintain the hall way keep lobby clean answer phones leave at 2pm
A typical day at BHG would consist of logging onto your computer and checking your email. You would then I would log into the facility that I was going to be auditing and audit the patient charts. I learned many things while I was at BHG; I learned what medicaid and medicare as well as commercial insurance want as far as compliance for the facilities. The most enjoyable part of the job was the people I worked with. The hardest part of the job was the monotony. The culture in the office was friendly and professional.
Screening Technician/Administrative Assistant (Former Employee) – Lexington, KY – December 27, 2017
This was a difficult position. I enjoyed my work but there were certain high risk areas where protocol was not placed. I enjoyed the people that I worked with for the most part. I definitely realized that businesses like these are all about the money vs. patient care
We were extremely busy or extremely slow. There wasn't any middle ground.
Addictions Counselor (Former Employee) – Longmont, CO – November 28, 2017
I worked here for a little while. They barely have upward mobility. The girls are oddly catty for a professional job. The people there are not LPC's or have a Master's degree, and if you do, you work below people who have a lesser degree than you.
Filing (Former Employee) – Newark, DE – November 22, 2017
Its an okay job if you are more of a slow paced laid kind of worker but can stay aware. Files could come at any time and there could be stacks to be filed at any time and you must still have it done in a timely manner.
BHG is a great company that cares. Caseloads are about 60-70 patients, which sounds like a lot, but it is very manageable. I am able to go to work and complete all my tasks that same day. The Supervisors and Program Director are supportive and relaxed. They do not act superior to you; instead, they offer help and advice and recognize hard work. Usually in social work of any kind, you drown in paperwork that can never be caught up, but that is not the case at this job. I feel that I actually have time to dedicate myself to my patients and help them out. There is a lot of stigma about methadone clinics, but BHG follows all guidelines and provides an environment that encourages success. I have had countless patients tell me that their treatment at BHG has saved their lives and restored their families. It is very awarding to see a patient at their absolute lowest on their day first to come to you a few months later with reports of having their own home, job, car, and feeling of hope. Treatment is individualized to each patient. I have gotten to know and work with some remarkable people. The work hours 5:30 AM - 2:30 PM also cannot be beat.
The only thing that keeps this job from being 5 stars is that the pay is low. It requires a Bachelor’s Degree, but it does not pay a cost-of-living wage or give significant raises. Hopefully this will change because BHG is easily one of the best places to work for.
Great management, chance to make a difference, everyone works as a team, great job experience, manageable caseloads, great hours
Low pay for degree ($14 an hour), no overtime allowed