The agency is dedicated to serving the population of individuals with developmental, and, or mental health disabilities. Sadly, the "turn-over" rate of employees (Residential program) is high, for several reasons. Overall, from my experience with this agency, salary, and employee rights/protection may need to be enhanced, for it is limited compared to unionized agencies. In regards to the workplace culture, it can vary from residence to residence. I would note the most enjoyable part of the job is the "customer service" aspect, whereas you help individual obtain their goals or access services to their benefit.The most challenging part of the job for me is when you are on a "team" with an individual who exhibits behavior that eludes to a lack of integrity, self-control, diplomacy (when required), and a basic level of organization. In regards, to management then the hire-fire rate for the Residential program is high, for various reasons as stated above, and there may be some issues with training record keeping.Overall, it's an opportunity to assist another diverse population group and enhance your communication skills.
The ability to obtain licenses.
Some issues with record keeping (training's).