I worked in the office of the agency and within 2 months of employment I realized it was not for me. Highly metrics driven (how many calls did you make today, how many submittals did you have, why is this job not covered, etc.) and micro management was very evident. There were moments that none of the workers would be on the phone and management would ask if the phones were broken. Just not the type of place that makes you feel inspired really. It was a stressful environment to me and my talent was better off somewhere else. If you like a salesy/high pressure type of place then this position is for you. If you don't like that environment, I recommend finding a job elsewhere. I respectfully resigned with a notice and have been working in a much better role with a wonderful company for quite some time; couldn't be happier!
I give this company 3 stars because I don't think the company as a whole is terrible, but my personal experience was. Doesn't necessarily mean that everyone else will feel the same way.
It taught me some new skills
There's a lot that come to mind