Toxic culture, revolving door of staff
Director team stretched and overworked, no support from corporate who was often backstabbing and two faced. I learned quickly that this company is stuck in their ways, no matter how outdated or inefficient. Revolving door of employees, affecting every aspect of service. Culture was toxic and management ineffective in changing it. Set standards so high, they don't even live up to to them. Spent time and effort being certified as a great place to work, 18 out of 20 should tell you something-it WAS NOT a great place to work. Poor benefits and zero flexibility, care staff often overworked and understaffed. The best part of the job was the residents, the hardest part was seeing that they rarely got what they paid for, on every level.