Benchmark Human Services Employee Reviews

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5.0
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Very good
Direct Support Professional (Former Employee) –  Gainesville, GAFebruary 14, 2019
Great people to work with and for. Got plan day outings and activities for the residents. Helped prepare meals and snacks. Attended all functions and educational trainings with residents.
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4.0
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Plenty of hours if you want them
DSP/TEAM LEAD (Former Employee) –  Richmond, INJanuary 26, 2019
A lot of hours to be had. Was fast at times. A lot to get done in a short time. Management was good to me
Pays was not the best but no place is in this area.
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1.0
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Would not Recommend as Career placement
staff, Team (Former Employee) –  South Bend, INJanuary 16, 2019
Great people but retention rate is high. employees do not stay long. A lot of cut throat and miscommunication work life balance and care of employees health and well being. Would not recommend.
Pros
flexibility
Cons
management, compensation, culture
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3.0
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Clients great, company office not so great.
Direct Support Professional (Former Employee) –  Richmond, INJanuary 14, 2019
I loved the clients. They made the job worth the stress. I did not like how the clients were treated by the company. It seemed as though there was no organization at office facility. Supervisor was not punctual at all.
Pros
Clients
Cons
Supervisor that cared more about her needs than staff
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3.0
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Given an opportunity to learn, and be trained in a new work environment
Direct Service Person (Former Employee) –  Milledgeville, GAJanuary 3, 2019
A typical work day at Benchmark was a learning experience. delivery of various techniques involving, redirection of clients going through behavior issues and how to communicate with clients that possess different mental statuses at a particular time. What made the workplace culture different was the individuals being serviced/taken care of. The individuals having special needs that require varying care. The hardest part of the job was self guarding of yourself and others. Also being unassure of the team support on any given day especially when situations arise. The most enjoyable part of the job was taking care of the individuals; teaching the basic skills, and seeing them develop/ grasp what they were being taught.
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3.0
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Fun job
Direct Care Professional (Former Employee) –  Richmond, INDecember 29, 2018
I loved working here but had some cons I just couldn't keep letting go. Loved my clients and loved the job. The managers just let too much slide when it comes to lazy co workers.
Pros
Friendly co workers, loved the clients
Cons
Some are only there for the pay check, some managers let too much slide
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2.0
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productive
DSP (Direct Support Professional) (Former Employee) –  Helena, MTDecember 16, 2018
very stressful, waste of time, very un positive, bad management, problems all the time, short staffed all the time, un careing, unpredictable management
Pros
none
Cons
it straight up sucks
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1.0
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If I could give negative stars I would!!
DON (Former Employee) –  Santa Fe, NMDecember 11, 2018
Management is horrible....even to other managers. I was in a director position and loved my job but when the administrator/executive director resigned everything went downhill and it wasn't perfect before that. Direct care staff are treated poorly and paid just as poorly. They are the hardest working of anyone in the company but they are not respected, not listened to and not cared about. This company talks the talk that they care about their staff and clients but they dont walk the walk because all they care about is MONEY!!! The clients are well taken care of because the staff truly care but management has no idea what is going on with the clients because they dont care at ALL!! Staff learn on the job from other staff and then management complains that staff are poorly trained and don't know their job. It just laughable!!
Pros
None
Cons
No time off ehen needed, poor pay, high stress, lack of training.
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5.0
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Very knowledgable and experienced clinicians
Certified Paraprofessional (Current Employee) –  Atlanta, GADecember 10, 2018
Great People to with/for. Not much chance for advancement for Paraprofessionals. The clinicians are very knowledgeable and experienced. The management is caring and committed to serving the Community.
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1.0
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Best clients, Worst Management
DSP (Current Employee) –  Santa Fe, NMDecember 10, 2018
Management is unprofessional and shady. Expect your hours to be messed with, and to never be trained properly. Expect to consistently be thrown under the bus when the company makes a mistake (such as losing a clients money). Reporting any Abuse, Neglect, or Explotation will most likely lead to you being reprimanded for doing what you were trained to do, while the person reported will walk away without so much as a slap on the hand. You will often be forced into staying past your shift. You will never get a raise or be promoted. The care you give your clients will never be what it needs to be because management is a mess.
Pros
You can do whatever you want as long as your books look good
Cons
It’s stressful, time off is often denied, horrible management
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1.0
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Awful!! No future
Paraprofessional (Current Employee) –  Colorado Springs, CONovember 15, 2018
Terrible place to work . Management is the worst I have ever seen. They do not care about their employees but are only driven by their selves. Its unprofessional and the worst place.
Pros
There are none
Cons
Everything
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1.0
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Run...Run...Not what it appears
Dsp (Former Employee) –  Kathleen, GANovember 12, 2018
Benchmark has the worst management I have ever worked for. Management comes in the home and does not acknowledge their staff and sometimes doesn't speak to the clients.The house manager play two sides with her staff causing conflict with co-workers. The social worker is unprofessional and unethical. The regional director do not talk to her staff and barely interact with the clients. The regional director needs to be trained on being a leader before anyone follows her she use her personal feelings to dictate a situation. They talk to the clients rudely and gives the clients no options or privacy. There is no room for advancement but they want you to take on new responsibilities without the pay.They do not give raises Ever. You may get an incentive if you are friends with the managers because they find a way to take it from you. There are a few hard workers that actually care and they treat them badly because they are not friends with the house manager or social worker. They bring clients in the home that you are not qualified to take care of and expect you to put your life and health in jeopardy.You do not get breaks you sometimes work 10 to 16 hours a day with no time to rest. The job would be better if management stop throwing their weight around and actually hear what the staff is suggesting that will work and make everyone jobs easier. I would not recommend this job to anyone until management go through a training on how to have a great relationship with their staff.
Pros
Free food/ Dress casual
Cons
No breaks, low wages, no advancements, BAD management
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5.0
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The best workplace
Family Support Specialist (Former Employee) –  Great Falls, MTNovember 10, 2018
I loved working for Benchmark for many reasons. The director is empowering, a great role model and a mentor. The other staff has a relaxed, collaborative feeling and it's like a little family. Everyone is professional but warm, There are many training opportunities and career advancement is possible. Great compensation benefits and you get to create your own schedule.
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2.0
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N/a
Crisis Direct Support Professional (Former Employee) –  Acworth, GANovember 7, 2018
I will not recommended this job to anybody. Management is not people oriented. The management is not professional at all. The home is clean. The area is secluded and not enough lightning outside once it gets dark.
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3.0
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Fun but stressful
DSP (Direct Support Professional) (Current Employee) –  Fort Wayne, INNovember 2, 2018
It’s a fun job environment to work at. But burnout rate is high it’s easy to love the job and the clients. Pay should be better but it is balanced well against the benefits
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1.0
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I wouldnt refer my friends there
DSP (Direct Support Professional) (Current Employee) –  Fort Wayne, INOctober 2, 2018
the management is not fair at all . We do alot of med passing and are under paid. We are suppose to assist ppl with daily goal and its not happening.We as employees are left in the dark alot of times.
Pros
same
Cons
same
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1.0
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stressful and some good times with clients
Direct Support Professional (Former Employee) –  Marion, INSeptember 26, 2018
Supervised clients in their home and on outings. How to have more patients in taking care of them and how to handle problems that come up. Stressful have to be totally on alert while with clients, usually by yourself with 3 or more clients. Talking to and helping clients with their chores and on outings.
Cons
Have to use your on vehicles to transport clients, No breaks, Have to find your on coverage when needing time off.
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3.0
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suppport
Client Finance Coordinator/Administrative Asst (Former Employee) –  Nashville, TNSeptember 18, 2018
This job allowed me to assist individuals with disabilities withtheir finances and their everyday needs. The hardest part if this job was the different personalites and not knowing the type of behaviors we would encounter.
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5.0
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Enjoyment of working with the mentally clients
Direct Support Professional (Former Employee) –  Ellaville, GASeptember 12, 2018
I enjoy my time working at Benchmark. The job was challenging at times but overall it was a great experience. The management was easy to work for and understood everyday problems people have in their life.
Pros
Trips wih the clients to Walmart etc.
Cons
When a new client is admitted who has been off their medicine.
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4.0
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Challenging and fulfilling
Assistant Director/Behavior Clinician (Former Employee) –  Fort Wayne, INAugust 30, 2018
Working with the clients was a joy and very rewarding both personally and professionally. Hours were long and at times overwhelming due to staff shortages common in this field.
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Overall rating

3.2
Based on 199 reviews
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2.9Work/Life Balance
2.7Compensation/Benefits
2.7Job Security/Advancement
2.7Management
3.0Culture