Benchmark Human Services Employee Reviews

3.0
Overall rating
Based on 147 reviews
Ratings breakdown
535
427
330
218
137
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4.0
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Interesting work
Licensed Clinical Social Worker (LCSW); Team Lead (Former Employee) –  Valdosta, GAMay 20, 2018
Supporting individuals with developmental delays and their families through Benchmark was rewarding. The oncall responsibilities allowed the professional staff to respond when clients needed help the most.
Pros
Flexible hours, interesting work, teamwork
Cons
Manager not effective
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1.0
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Horrible
DSP (Direct Support Professional) (Former Employee) –  Tifton, GAMay 15, 2018
Managemant is awful! FavoriteS! No order! Just plain awful! Need to get some order ! Great clients ! Could be better place if rules were made and better management!
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3.0
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Benchmark HS
Program Coordinator (Former Employee) –  Fort Wayne, INMay 10, 2018
Depending on what your position was, you generally did not have much life/work balance. Pay was minimal, but other benefits were good. Opportunity for growth
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4.0
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Stressful at time but overall fun working with clients
DSP (Direct Support Professional) (Former Employee) –  Helena, MTMay 3, 2018
This job was fun for the most part and I really enjoyed it. Everyone was very nice and respectful. It gave me a different view of working as a DSP and was good experience for the future.
Pros
flexible hours
Cons
sometimes poor communication
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2.0
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Not well
DSP (Direct Support Professional) (Former Employee) –  Marion, INMay 1, 2018
You start by getting them up and ready for the day, hoping that nobody fights you or themselves. Then you hope the next 8 hours go by w/o incident. That nobody fights each other or the staff.
Pros
You have no uniform
Cons
Very stressful
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3.0
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daily schedule
Assist clients (Former Employee) –  Fort Wayne, INApril 19, 2018
When working at Benchmark you will find that there is a routine that you have to follow everyday with the clients. Also their is never a dull day because when working with different clients you will always find out something new.
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1.0
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Great at First
prefer not to answer (Former Employee) –  St. Louis, MOMarch 22, 2018
Inspiring at first.

Had individuals working 24+ hours for one shift.

Upper management took no responsibility and blamed others for situations that could have been avoided if lower level employees opinions were listened to.
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5.0
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Great Job
Direct Support Professional (Current Employee) –  Vineland, NJMarch 3, 2018
Great Job to work for. It is a easy job to work for, only when u work with the right people. The clients are great and they are amazing. Overall, its a great company.
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3.0
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Servicing People with Developmental Diabilities
Program Coordinator (Current Employee) –  Saint Louis County, MOFebruary 1, 2018
Can be very stressful and fast paced. Lots of deadlines to meet and meetings every other day that could be minimized. Lower pay in comparison to the same position at other similar Employers.
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4.0
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Management
Direct Support Professional (Former Employee) –  Fort Wayne, INJanuary 28, 2018
While I worked at Benchmark the management I was under did not give proper credit or attention to the work staff. The staff would often let the managers know there were problems at the houses but nothing would get done. There was a large disconnect between staff and managers. Sometimes clients would need to go to appointments but managers had not let staff know and the appointments were missed, or there was not a second staff member scheduled to stay at the house.
Pros
You can generally pick your hours.
Cons
random call in's/ extra drive time work often
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5.0
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cool place
Certified Peer Specialist (Current Employee) –  Athens, GAJanuary 24, 2018
if your working the Gainsville house the supervisior and manager are the coolest people. and the company makes sure your up to date on your training. overall I would recommend this company to anyone but the salary for what you have to deal with is not worth it but I do tink they will fix the salary issues in the near future.
Pros
good people to work with
Cons
salary
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4.0
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Work directly with disabled people to help them in their everyday lives
Direct Support Professional (Former Employee) –  Hamilton, OHJanuary 24, 2018
I worked directly with a man who was prone to seizures and I am certified in the state of Ohio to give medication. I spent most of my time working 3rd shift making sure he was okay at night at a house that was 24/7 wake hours.
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2.0
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I feel sorry for the patients at this company
Behavioral Health Technician (Former Employee) –  St. Louis, MOJanuary 23, 2018
There is a profit over Services culture at this company. The client safety is not the number one priority nor is their personal well-being. There is no atmosphere for the clients so personally grow or educate themselves. Very little opportunities for the clients to get out and find active jobs for themselves as the company wants to control the amount of money that they make personally versus their social security or welfare benefits.
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4.0
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Good job
Direct Support Professional (Former Employee) –  IndianaJanuary 16, 2018
I enjoyed working there. There is almost always overtime available to pick up if you need extra money. Managers are very supportive of staff. Fun, relaxed work environment, yet still professional.
Pros
Pay comparative to other companies in my area, opportunities to acquire many new skills
Cons
Not many opportunities for advancement
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3.0
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poor management
DSP (Direct Support Professional) (Former Employee) –  Helena, MTJanuary 15, 2018
Absolutely no structure in this company, clients do not have enough things to do, staff is poorly monitored by management. Clients are constantly being neglected due to staffing issues, the communication within the company is poor as well. would never advise to work for this company.
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4.0
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Never boring
Day Service Personnel (Current Employee) –  Fort Wayne, INJanuary 10, 2018
You will be bit, punched, screamed at, and lied to by clients but the staff is always there for eachother and, eventually, you will feel like staff and clients are all family.
Pros
Wonderful relationships
Cons
Pay and bruises
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1.0
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I hate this place
Management Trainee (Former Employee) –  Savannah, GADecember 22, 2017
One individual died and they didnt know how and why? Always understaff and staff talks about each...instead of being a team player...they are teamimg up on each other
Pros
Caring for the Client
Cons
Staff
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3.0
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Fulfilling work
Personal Care Specialist (Former Employee) –  Eastgate, OHDecember 13, 2017
Loved my clients and felt fulfilled by the services I provided them. Was very unimpressed with the company's ability to keep me in work hours, ability to keep good/reliable workers, and to ensure the well being and safety of clients overall.
Pros
Worked nights so was able to complete homework assignments
Cons
Often worked 21 hour shifts
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2.0
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Life at Benchmark
DSP (Former Employee) –  Richmond, INNovember 30, 2017
There is a lot of discrepancies in job guidelines. Not much of an opportunity for advancement, as some employees have been doing the same job for over 30 years. You also rarely get a chance at higher pay, or flexibility in your hours as needs change. There is also a low chance of you getting desired work days off unless you notify them a long while before the days you need, as they are so understaffed.
Cons
no breaks, long hours
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1.0
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awful
Direct Support Professional (Former Employee) –  Helena, MTNovember 30, 2017
this place was awful. the management was the worst I have ever had, completely a disaster there. no respect or organization, the clients were treated awful by management and there was no plan of action.
Pros
the clients
Cons
managment
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