Direct Support Professional (Former Employee) – Santa Fe, NM – January 30, 2019
This job can be difficult as you are caring for individuals with an array of disabilities. This means that you have to learn to patient with the clients and learn what works best for them. Even though this job can be difficult I found it to be very rewarding as I felt i was making a difference in the clients lives.
Direct Support Professional (Former Employee) – Richmond, IN – January 14, 2019
I loved the clients. They made the job worth the stress. I did not like how the clients were treated by the company. It seemed as though there was no organization at office facility. Supervisor was not punctual at all.
Supervisor that cared more about her needs than staff
Given an opportunity to learn, and be trained in a new work environment
Direct Service Person (Former Employee) – Milledgeville, GA – January 3, 2019
A typical work day at Benchmark was a learning experience. delivery of various techniques involving, redirection of clients going through behavior issues and how to communicate with clients that possess different mental statuses at a particular time. What made the workplace culture different was the individuals being serviced/taken care of. The individuals having special needs that require varying care. The hardest part of the job was self guarding of yourself and others. Also being unassure of the team support on any given day especially when situations arise. The most enjoyable part of the job was taking care of the individuals; teaching the basic skills, and seeing them develop/ grasp what they were being taught.
DON (Former Employee) – Santa Fe, NM – December 11, 2018
Management is horrible....even to other managers. I was in a director position and loved my job but when the administrator/executive director resigned everything went downhill and it wasn't perfect before that. Direct care staff are treated poorly and paid just as poorly. They are the hardest working of anyone in the company but they are not respected, not listened to and not cared about. This company talks the talk that they care about their staff and clients but they dont walk the walk because all they care about is MONEY!!! The clients are well taken care of because the staff truly care but management has no idea what is going on with the clients because they dont care at ALL!! Staff learn on the job from other staff and then management complains that staff are poorly trained and don't know their job. It just laughable!!
No time off ehen needed, poor pay, high stress, lack of training.
DSP (Current Employee) – Santa Fe, NM – December 10, 2018
Management is unprofessional and shady. Expect your hours to be messed with, and to never be trained properly. Expect to consistently be thrown under the bus when the company makes a mistake (such as losing a clients money). Reporting any Abuse, Neglect, or Explotation will most likely lead to you being reprimanded for doing what you were trained to do, while the person reported will walk away without so much as a slap on the hand. You will often be forced into staying past your shift. You will never get a raise or be promoted. The care you give your clients will never be what it needs to be because management is a mess.
You can do whatever you want as long as your books look good
It’s stressful, time off is often denied, horrible management
Dsp (Former Employee) – Kathleen, GA – November 12, 2018
Benchmark has the worst management I have ever worked for. Management comes in the home and does not acknowledge their staff and sometimes doesn't speak to the clients.The house manager play two sides with her staff causing conflict with co-workers. The social worker is unprofessional and unethical. The regional director do not talk to her staff and barely interact with the clients. The regional director needs to be trained on being a leader before anyone follows her she use her personal feelings to dictate a situation. They talk to the clients rudely and gives the clients no options or privacy. There is no room for advancement but they want you to take on new responsibilities without the pay.They do not give raises Ever. You may get an incentive if you are friends with the managers because they find a way to take it from you. There are a few hard workers that actually care and they treat them badly because they are not friends with the house manager or social worker. They bring clients in the home that you are not qualified to take care of and expect you to put your life and health in jeopardy.You do not get breaks you sometimes work 10 to 16 hours a day with no time to rest. The job would be better if management stop throwing their weight around and actually hear what the staff is suggesting that will work and make everyone jobs easier. I would not recommend this job to anyone until management go through a training on how to have a great relationship with their staff.
Free food/ Dress casual
No breaks, low wages, no advancements, BAD management
Family Support Specialist (Former Employee) – Great Falls, MT – November 10, 2018
I loved working for Benchmark for many reasons. The director is empowering, a great role model and a mentor. The other staff has a relaxed, collaborative feeling and it's like a little family. Everyone is professional but warm, There are many training opportunities and career advancement is possible. Great compensation benefits and you get to create your own schedule.
Crisis Direct Support Professional (Former Employee) – Acworth, GA – November 7, 2018
I will not recommended this job to anybody. Management is not people oriented. The management is not professional at all. The home is clean. The area is secluded and not enough lightning outside once it gets dark.
Direct Support Professional (Former Employee) – Marion, IN – September 26, 2018
Supervised clients in their home and on outings. How to have more patients in taking care of them and how to handle problems that come up. Stressful have to be totally on alert while with clients, usually by yourself with 3 or more clients. Talking to and helping clients with their chores and on outings.
Have to use your on vehicles to transport clients, No breaks, Have to find your on coverage when needing time off.
This job allowed me to assist individuals with disabilities withtheir finances and their everyday needs. The hardest part if this job was the different personalites and not knowing the type of behaviors we would encounter.
Direct Support Professional (Former Employee) – Ellaville, GA – September 12, 2018
I enjoy my time working at Benchmark. The job was challenging at times but overall it was a great experience. The management was easy to work for and understood everyday problems people have in their life.
Trips wih the clients to Walmart etc.
When a new client is admitted who has been off their medicine.