The Benefits Administrator position at Benefit Focus was a temporary (contract) position. The agency that assigned the job stated that they were going to hire some of the temps on permanently, but this was just a dangling carrot. The only permanent positions were either engineering or design in the Greenville office. Any benefit administrators would need to relocate to Charleston. Temps were brought in specifically for Open Enrollment only. This lasted a little over a month.
The training was beneficial and the job itself was enjoyable. But since it is a call center, breaks are kept at a minimum, under the OSHA standard.
It was a very casual atmosphere, but because so much time was spent on the phones, there is no time for work relationships. Plus the traffic into and out of Greenville is the worst anywhere. Plan on spending at least an hour drive each way because of I-85.
Free snacks & lunch is someimes provided. Very casual dress.
Limited breaks, traffic into/out of Greenville, job is temporary