Benefitfocus.com
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Benefitfocus.com Culture reviews

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3.0
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Fun at times but rather cutthroat management
Decent place to work if you can handle getting back stabbed. Culture is ok but they claim it to be everything good about the company. New CEO has changed some of culture by bringing in new blood, many of whom worked with him previously.

You can make decent money in sales but rest of company, it depends on who you likes you. More process today to correct that but you do work hard for every penny you make.


Huge turnover in company since 2017 to 2019. Lots of leadership change to be aware of. Old CEO that started the company has been shelved (2017) and is not even mentioned anymore. Go look at their website.
Pros
If in HQ, they have some freebies, coffee
Cons
Horrible communication to employees about changes in personnel or company
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1.0
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Horrible company. TOXIC environment
Horrible company and a total waste of my life. They don't listen to their employees and when the employees decide to finally leave...they are sued. Don't sign the employment agreement as it is really broad and illegal. Horrible company and CEO.

The culture is called stress. No room for advancement. The CEO ships in "his team" and they turn the company to XXXX in 3 years. Don't waste your time on this company. They give money to the sales and CEO team but say "its not in our budget" to give raises. Glad I decided to leave this disgusting company.
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5.0
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Fun positive Environment honest people great teachers and coaches the coaches are the absolute best they we go above and beyond to help you achieve a.
great place to work great people great customer service center everyone helps you if you seem to need any help for anything it it’s in a very nice building in south TULSA it’s actually a under statement it is in the nicest building in Tulsa ok I loved working there wish that I could go back.
Pros
Got to speak with different people from all over thevworld
Cons
Boss was horrible and really unprofessional
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2.0
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If you are just looking for a paycheck please apply
BenefitFocus is a joke they hire bodies for the season pay is well but do not expect to say long, training is virtual and the OE is nuts, extremely high stress and call center drama, welcome to Tulsa. Upper management such as corporate's so called company culture is biased if you have ever done anything wrong in your background NO SECOND CHANCES. Do not waste your time.
Pros
Great pay
Cons
Trainers are unprofessional and disorganized, call center drama, don't expect stay after open enrollment
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2.0
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Too many detractors with too much pull on future of org
Need to stop listening to employees who complain all the time about having to do WORK. Then when you try to improve, they complain about that too. Nobody wants to get better or more efficient, just complain while enjoying perks that are unheard of in the workforce.
Culture is clique and immature behavior like high school.
Pros
Campus is nice
Cons
Benefits are expensive
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4.0
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great place. great people.
BF is a great place. Good people and a mission I can appreciate and respect. modern work space. great culture. Lots of growth for the company as a whole, but not always a defined path for individual growth.
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4.0
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Much more good than bad
Strong culture that's easy to like and feel comfortable in. Company has a mission that drives what we do and is easy to feel good about. Used to be that many departments were understaffed and over worked. Reputation of the company for a long time was that many people burn out. For the most part that has changed. Re-orgs under new leadership have resulted in work getting done in the right places by the right people at the right times. I work in Sales and have found that work-life balance is easy to maintain. Company tries hard to be casual and create a fun environment for associates, but almost tries too hard and sometimes it feels phony. Two biggest negatives I think are benefits are career pathing. Benefit programs are designed for a younger workforce. I'm closer to retirement and benefit-wise the company just doesn't have the right kinds of health and retirement offerings for me. Company likes to promote from within, but is very immature when it comes to having career development programs in place. Just not focused one helping associates grown and develop. You have to figure out how to do that on your own.
Pros
culture, mission, balance
Cons
benefits, career development
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3.0
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A brief stepping stone until you realize there is better right beside Benefitfocus
Benefitfocus has the right idea for the culture being driven by a balanced work and personal life. However unless you are going to be hired directly under Benefitfocus, they will toss you around wherever they want without any chance of discussion for pay increase, and then let you go without any notice. Do not recommend if you are hired through a recruiter.
Pros
Free coffee, break rooms. Golf carts.
Cons
Lack of management, Staffing agencies.
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1.0
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Entry level positions - poor management
I agree if this is your first job out of college then work for this company. Otherwise continue your search. Management doesn't like to be proven wrong and that was the reason I was let go. Lack of communication from management, lack of training and lack of team collaboration. Overall stay away from this company if you can. They will tell you what you want to hear to get you in the door.
Pros
Office location
Cons
Benefits and pay arent Competitive
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3.0
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Nice people. Great career builder
Typical day is go to your desk and do your work. Management varies upon the person. Culture varies upon the departments. Driven on numbers but provides minimal training, but efforts seem to be made to improve this. Dogs at work are nice. It has good and bad like any other company. If you stick with it, there are tons of great opportunities for career building.
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5.0
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They care about their employees and clients
Every company will say they have a good culture but Benefitfocus actually does. It's nice to be at a company that actually cares about their employees and their customers.

Multiple times during training they even talked about how our technology impacts peoples lives and how important it is for us to work with empathy and compassion at all times.


They also brought in customers to talk to us about how their employee's benefit decisions has impacted them and their family.


Being able to choose the best benefits for yourself and family can be the difference of an unexpected health crisis being financially crippling or become a story of perseverance. We all care about peoples lives first.
Pros
great culture and leadership
Cons
Manditory training and certifications
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2.0
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young culture at firts
then everything changed when we went ipo.

they started laying off people for no reason and the whole culture changed.

some of the management had favoritism and prejudice.


I did learn that no matter what you gotta watch back with management because they wil stab you in the back just to save their own skin.
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1.0
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Disappointing
Like any company, they have their pros & cons. Unfortunately, the cons outweigh the pros and having one of the worst compensation packages in the area only makes the environment more difficult to tolerate.
The culture they boast about isn't actually how things happen behind closed doors. People are promoted to management based on time served, definitely not based on their ability to manage. Basic company policies aren't followed and no one is accountable.
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3.0
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Productive and Friendly Place to Work
This company continually tries to uphold it's original Culture that was put in place prior to becoming a publicly traded company. Carrier progression is slow or completely unavailable depending on what position you are offered. Typically most people are friendly and provide a decent atmosphere to work in.
Pros
Friendly Atmosphere
Cons
Carrier Progression
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5.0
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Great place to work
Benefitfocus is the best employer in Charleston in my opinion. I would only caution against taking "any" role to get in the door as you could end up stuck in that position if the powers at be do not support your desire to move around the company. There are people that have switched jobs and had growth and those that cannot move at all, it really all depends.

The culture, the balance, the love for family is unsurpassed. There is really nothing negative to say. A truly great opportunity and fantastic senior leadership for those that are looking. The hiring process can take a little bit, but that is because they are thorough.

I would only leave for advancement opportunities, but when I came through the door my intention was to never leave!
Pros
culture, great PTO, flexibility and ability to work remotely on occasion
Cons
lack of advancement
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5.0
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typical day at work
The Culture team is always hosting something for the employee whether it is a massage team that come on site or treats. You don't have to leave for lunch. There are a variety of food trucks and caterers that come. The environment relies heavy on team work, which I love. But, if you are not eager to learn and be a part of a group setting, than I strongly suggest you look elsewhere.
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3.0
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Good experience
Benefitfocus was a great experience and I was able to work with some amazing people. I learned a lot in almost every aspect of the business. The people are really the reason that the culture was so great.
Pros
No one looking over your shoulder
Cons
Pay
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4.0
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It's a growing company
BF offers a lot of growth opportunities but they've grown really fast in a short period of time. The hardest part of the job is just managing the work load. There are so many ongoing projects. It helps to follow the changes the new presidential administration will put into place as they altar the ACA and other regulations around benefits.
Pros
You can work remotely and management is very supportive
Cons
The pay is not competitive for the Bay Area
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5.0
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Great place to be in Sales
Great culture! Senior and regional leadership actively supportive in sales cycles and employee development. Tech works well, good business plan and solid mission + vision. Leadership in the HR US benefits space.
Pros
Very nice people and strong value proposition.
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3.0
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Great Company
Great company but growing quickly. Need better training. Many meetings and many conference calls. On the phone all day. Great culture, great perks. Recommend the company
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5.0
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Great place to work
Excellent place to work. Very good training and team leads and management are always there to help. It is a fun atmosphere but everyone still works hard.
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Overall rating
3.1
Based on 154 reviews
5
23
4
37
3
47
2
26
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21
Ratings by category
3.0
Work/Life Balance
2.9
Compensation/Benefits
2.5
Job Security/Advancement
2.6
Management
3.4
Culture
Ratings from women
3.4
InHerSight Score
3.1Personal Development
3.6Career Opportunities
3.6Family Support
Women rate the female-friendliness of their workplaces on InHerSight