Do NOT take a contracted position here. It's basically working in a call center, regardless of the fancy spin that is put on the job description. And being a contractor at this company is degrading. You are held the standards of an associate, but offered none of the perks. Regardless of how well you perform, you are not able to be a "real" employee until six months has passed, and even then, the prospect is just dangled in front of you indefinitely. Until then, your salary is terrible, you get no benefits, no sick days and no PTO, regardless of the reason you have to miss work. The associates act like they are better than everyone, and it honestly feels like a cult, and you're not welcome until you've been converted. It is extremely difficult to get any sort of guidance or support in regards to career advancement. Above all, the pay is terrible, keep looking because there are better jobs out there. Those are just the basics. There is also a huge amount of disorganization, with no clear chain of command, and getting a straight answer out of someone is near impossible. Every minute of your day is micromanaged and you are treated like you are in middle school. Word on the street is that being an actual associate is different, but I could not wait around until they deemed me worthy enough. You can gain experience on a few different softwares, which looks good on a resume. Other than that, there are basically no pros and nothing enjoyable. The job itself is tedious, and degrading. If you are not doing mindless tasks, you are getting asked questions you are not provided answersmore... to, or getting yelled at for things that are not your fault. Unless you have two incomes and can be on someone else's insurance, this job is not worth the experience and/or the vague potential of getting hired on.less
Very relaxed workplace, but get's over bearing at times.
Call Center Agent (Current Employee) – Greenville, SC – July 18, 2019
Honestly, one of my best work experiences ever. The only downside is that the work load is unpredictable and changes are always happening at the company, that includes management. It begins to get stressful and over bearing, because in the middle of a management switch, you aren't even sure who you work for.
IT Team Leader (Current Employee) – Charleston, SC – July 11, 2019
BF is a good company that is trying to become a large enterprise but the leadership at the top needs to make some adjustments and make sure everyone at the company is aligned on specific goals, not working in a silo, and actually give enough time for the projects to be completed.