BenefitMall Employee Reviews

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2.0
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No Advancement/Poor Management
Regular Employee (Current Employee) –  Miramar, FLJune 4, 2018
Management does not get along well. My boss makes negative commments about other managers. There is no room for advancement, but even if there was my boss is afraid someone will take her position or learn more than her so she does not give much to training her employees and helping them to succeed. She also shows favortism to a certain employee in the department.There is more emphasis on employee activities than there is on higher pay, better benefits, better training, and better systems. But obviously its cheaper to increase employee activities such as playing silly games in the middle of the day than it is to have better pay/benefits, etc.
Pros
new microwaves and water machine in the breakroom
Cons
bad pay, bad benefits, favortism, no advancement
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2.0
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All work, poor training, poor management
Sales Administrative Assistant (Current Employee) –  Towson, MDMay 28, 2018
Company does not have organized management and does not provide adequate training for the jobs assigned. Sweat-shop mentality at the office along with favoritism.
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3.0
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Great Place to work for inexperience individuals to learn
Tax Support Specialist (Former Employee) –  Miramar, FLMay 15, 2018
BenefiMall is great place to work for those that are starting their careers. Good people and great atmosphere. Promotions are rare due to may of those positions that are filled and not likely they will be available soon. But you can gain valuable experiences thru training and the experience of long term employees that currently work there.

You will learn to maintain a very professional environment with clients but dress in a business casual atmosphere.
Pros
Professional standards always emphasized
Cons
You must be detailed oriiented and organized
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5.0
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Good Company
Payroll Specialist (Former Employee) –  Phoenix, AZMay 8, 2018
Very good co-workers. Awesome retreats for employees. Very good supervisors. Excellent benefits. Very well training for employees and a lot of room for growth.
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3.0
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Productive
Sales (Current Employee) –  New York, NYMay 5, 2018
Good organization, like most jobs room for improvement. Just another regular job to pay the bills, not an actual career. Learnt a lot for the time being
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1.0
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Miserable People
Account Installation/Enrollment Technician (Former Employee) –  Towson, MDMay 1, 2018
The culture there is very dark. Almost no one is happy. Management shows heavy nepotism and mostly hires their own family members over qualified employee advancement.
Pros
Casual Dress Every Day
Cons
Nepotism
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3.0
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dsf
Payroll Specialist (Former Employee) –  Phoenix, AZApril 6, 2018
It was an okay place to work, it's payroll with small businesses. This means you have to many accounts to really be able to provide the best service possible.
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4.0
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Life at Benefitmall
PAYROLL OPERATIONS SUPERVISOR (Current Employee) –  St. Petersburg, FLMarch 31, 2018
BenefitMall is a good place to work.

They try their best to do right by their employees and clients.

They be a little too reactive at times, but that part of the culture is changing.
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1.0
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Worst Company
Payroll Specialist (Current Employee) –  Phoenix, AZMarch 9, 2018
Not enough staff, the little training you receive is good but it's very inconsistent. Management treats you like a child, a little bit of respect goes a long way. The idiotic rules, no cell phone usage at your desk, should be kept in a drawer, can't eat at your desk, can't enter the office until a certain time and when you do you can't go anywhere but the break room (which is tiny). You can enter the working area 10 minutes before your scheduled shift, morning huddles that are meant to discuss business related topics. Half the time they don't have anything to say. Must check out with your manager before you leave the office, 1 person per team can take a day off. The work hours are 830-530, so you basically have no life. You work a lot of overtime and it's mandatory and it includes weekends. The amount of staff for the amount of work you do does not make any sense. Every holiday seems to be blacked out so you can't take any extended time off for the week. They black out the entire month of December and January.
Pros
The company as a whole trys to do nice things to appreciate you.
Cons
Leadership is controlling and they don't treat people like adults
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1.0
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Sr.Management is Archaic and hostile.
payroll (Former Employee) –  Miramar, FLFebruary 26, 2018
Very poor management. Most of the upper management cannot speak English or write it properly without assistance.

Micromanage everything and everyone

Management is a clicque . They don't speak to you if you are not high enough on the pay scale. Managment has their pets who they treat better than others.

Very toxic work environment. Managers are permanent fixtures, they all have been there for 15 years or more
Cons
hours and managment h
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5.0
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Great Place to Work
Auditor (Former Employee) –  Cockeysville, MDJanuary 22, 2018
I went to work for Benefitmall through a Temp Agency on a month to month temp assignment, which lasted one year. They asked me to stay on as a full time employee with their company, which I so graciously excepted.
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4.0
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Great team to join in benefit & payroll sales
Sales Representative (Current Employee) –  Livingston, NJJanuary 14, 2018
I joined Benefitmall more than five years ago. I was immediately impressed by how many people worked their whole career in the organization. The company is a large entity with strong long-term investments. However, the company also has the positives of a small-business feel at a local level. The employees are very dedicated, team players
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4.0
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Good group of people to work with
OPERATIONS ANALYST (Former Employee) –  Franklin, TNDecember 29, 2017
I enjoyed most all of the people I worked with here. We kept busy with clients and pitched in together to get things handled. I had some good Managers over the years I was there.
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5.0
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Productive and fun place to work!
Benefits Specialist (Current Employee) –  Dallas, TXDecember 11, 2017
I really enjoyed working for this company because of the people and great work ethics. I really hated that my assignment ended so soon, but hope to come back in the future.
Pros
Awesome company overall
Cons
Assignment ended before rpomised date.
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2.0
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Sales Representative
Sales Representative (Former Employee) –  Saint Petersburg, FLDecember 6, 2017
Business-to-Business outside payroll sales representative and account manager for existing clientele. Developed and cultivated relationships to generate leads from clients, CPAs, business bankers and insurance agents
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1.0
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This place will suck your soul
HR (Former Employee) –  Dallas, TXNovember 29, 2017
Horrible management, lack of training, and micro-managing.

Anyone that is intelligent, driven, or good at their job will not last. Too many good companies to waste your time at BM.
Pros
None
Cons
Everything
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5.0
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Great place to work
Administrative Assistant (Former Employee) –  Woodland Hills, CANovember 29, 2017
I enjoyed working at benefit mall because I was apart of a team effort. The hardest part of the job was looking over applications for missing information and that was simple and easy to learn.
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5.0
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The manament try to make the work pleace fun
Quality Assurance Specialist (Former Employee) –  Miramar, FLOctober 25, 2017
On a typical day the work load was pretty easy. It only got a bit creasy when it was quarter end, and year end. Nothing I couldn't handle. Overall a pretty good company to work for.
Pros
The people in worked with.
Cons
The blackout periods.
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3.0
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district sales manager
District Manager (Former Employee) –  ArizonaOctober 21, 2017
selling payroll services to clients
previous name was compupay
lots of management changes
all types of businesses
no sense of urgency for clients to switch companies
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2.0
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Poor Corporate Culture and Management
District Manager │ B2B Sales (Former Employee) –  Las Vegas, NVSeptember 18, 2017
The company was ok in some regards however; they are far behind their competitors. They do not provide the resources needed to be successful. From no middle management, lack of training, to unrealistic expectations. CEO doing great. Training is basic needs much improvement . New employees took 4-6 months to be trained.
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Overall rating

3.2
Based on 84 reviews
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