Not enough staff, the little training you receive is good but it's very inconsistent. Management treats you like a child, a little bit of respect goes a long way. The idiotic rules, no cell phone usage at your desk, should be kept in a drawer, can't eat at your desk, can't enter the office until a certain time and when you do you can't go anywhere but the break room (which is tiny). You can enter the working area 10 minutes before your scheduled shift, morning huddles that are meant to discuss business related topics. Half the time they don't have anything to say. Must check out with your manager before you leave the office, 1 person per team can take a day off. The work hours are 830-530, so you basically have no life. You work a lot of overtime and it's mandatory and it includes weekends. The amount of staff for the amount of work you do does not make any sense. Every holiday seems to be blacked out so you can't take any extended time off for the week. They black out the entire month of December and January.
The company as a whole trys to do nice things to appreciate you.
Leadership is controlling and they don't treat people like adults