BeneSys, Inc.
Happiness rating is 47 out of 100
2.9 out of 5 stars.
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BeneSys, Inc. Careers and Employment

Work happiness

Scores based on about 69 responses to Indeed's survey on work happiness
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About the company

  • Founded
    1979
  • Company size
    501 to 1,000
  • Revenue
    $25M to $100M (USD)
  • Industry
  • Headquarters
    Troy, MI
  • Link
    BeneSys, Inc. website

BeneSys is a team of dedicated Taft-Hartley Trust Fund Specialists. BeneSys understands the nuances of Taft-Hartley benefit plans. We are experienced and accustomed to programming and administering plans that have unusual benefit plan parameters. Our software system Benefitdriven.com is dedicated to providing our clients and their plan participants with the most efficient tools for self-administering trust fund accounts. Our benefits administration software was developed by administrators, for administrators.

BeneSys' Benefits include:

Reputation » BeneSys has never lost a client due to complaints regarding quality of service or level of fees.

Seamless Transition and Conversion » BeneSys has never missed a transition date deadline. Trustees and Participants will not experience a lapse in service during transition.

No Commissions » BeneSys has never received

commissions from any vendor, thus we feel we can be objective on any of our recommendations to the Trustees.

Experience and Depth of Staff » BeneSys' larger, highly experienced administrative staff enables us to respond quickly to all requests.

Participant Communications » BeneSys provides participants with informative easy-to-read monthly statements and routinely conducts seminars on a variety of plan components, from health care benefits to retirement plans.

Participant Website » Benesys' participant Website provides Participants with the latest information on their benefits, hot links to other important sites and a way to communicate to the Fund Office 24-hours a day.

Employer Website » Benesys' employer website allows employers to report and remit payments electronically.

In-house Information Technology Staff » BeneSys does not need to rely on outside vendors to respond to our customers' requests.

Constant Innovation » BeneSys is always looking to improve our services and operations. Why? To improve participant satisfaction and keep our costs controlled.

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Troy, MI

14 jobs

Rating overview

Rating is calculated based on 84 reviews and is evolving.

2.9320182.9220192.3820202.9020211.862022

Reviews

Eligibility Coordinator in Troy, MI
on November 17, 2022

If you want to work for a company which is repeatedly making the same mistakes over and over again and never willing to look in the mirror to realize they are the problem and take the extra steps needed to actually fix them - this is the place for you! Prepare yourself for ultimate dysfunction. The primary focus is always on numbers and less on QUALITY. Departments don't work well together because they lack good communication. The only thing consistent about BeneSys is the inconsistency!

Eligibility Coordinator in Troy, MI 48098
on November 28, 2022

I have never worked for a company that lies to you during the interview process with false promises and then literally lies to you about all facets of the business every day once you are onboarded. There is zero room for advancement based on your merit and experience. People that might be promoted typically have an inside track because they are tight with the right person - NOT BASED ON THEIR MERITS. You literally have to fight for your compensation increases and even then they are never given when expected. Training is abhorrent - be prepared to be completely unprepared with zero support. The culture is completely toxic, which is led by direct managers lack of empathy for their employees. The ONLY priority they have is to continue to advance themselves and line their pockets at any cost. Your stress level is extremely high every day due to the barbaric threats and references of poor results from the team regardless of the hard work and effort. All of which is self inflicted due to extremely low morale & inadequate training. I wouldn’t recommend this company to my worst enemy!!!

Employee in Troy, MI
on October 3, 2022

This company is not good unless you are upper leadership or in the "club". Very poor benefits, pay, culture, morale, environment, and management. Limited diversity. If you are different, you will feel othered. Some executives and managers do not have education and experience appropriate to their roles and don't seem to know what they are doing a lot of the time. No direction, no training, no collaboration, no support. Badly under-staffed, no accountability in any way in any area, very siloed departments, archaic business model, very dated and physically dirty environment. There seems to be favortism and nepotism driving a lot of the hiring and employee discipline decisions. No advancement unless you are connected to someone higher up. Working here was the worst experience I've ever had with a job.

Systems Administrator in Troy, MI
on September 8, 2022

For a benefits company they have not so great insurance. The infrastructure was extremely old but you were held accountable for any downtime even though you could no longer even get parts for some of their servers.

Eligibility in Troy, MO
on June 17, 2022

When I first started at Benesys it was an amazing place that balanced profits with employee satisfaction and service to the client. Now it only cares about growth, acquisition and profit even though it's lack of focus on service and employee satisfaction leaves them perpetually understaffed and usually unable to meet clients needs. They are only reactive to situations and never proactive. The CEO is cold and distant showing little appreciation for the team and some of the people whove been made vice presidents have 0 idea what theyre doing.

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Questions and answers

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Interview insights

Insights from 33 Indeed users who have interviewed with BeneSys, Inc. within the last 5 years.

Favorable experience
Interview is average
Process takes about two weeks

Interview Questions

Benesys lacks what a good company does for their employees

Shared on October 27, 2022

Job experience

Shared on April 20, 2020

Common questions you would expect in any interview.

Shared on September 13, 2019

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