Working at Berman Skin Institute: 23 Reviews

Pay was not worth it for the type of work. Understaffed and can’t hold on to employees.A lot to learn and really good hands on but felt thrown in and unprepared in many situations.

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overworked employees

Medical Assistant (Current Employee) - bay area - July 17, 2023

the EMR system used is horrible, the shift scheduling is inconsistent everyone should just start at 8 or 8:30 , the MA’s are over worked and expected to do the providers job, all the providers do is examine the patients the MA’s have to room pt, SCRIBE/ write the doctors visit note & send the rx’s, run in an out of the rooms to charge patients for the cosmetic stuff, work the front desk, and much more. most of the providers are lazy to correct any errors and expect you to do your job and theirs and get upset if things aren’t how THEY want. how about DO YOUR JOB and correct it we shouldn’t have to scribe / write the visit note on top of our JOB duties. i never heard of that before. it’s just a chaotic mess and unprofessional. big mistakes are made/ going to happen when your employees are over worked with a huge workload and responsibilities that don’t fall under the ma title . we are not fairly compensated for doing 2 jobs and running around like chickens with our heads cut off. there’s alot of turn over for this exact reason. WE NEED BETTER PAY AND THE PROVIDERS NEED TO DO THEIR JOBS , WRITE YOIR OWN NOTE AT THE VERY LEAST. pts are paying to see YOU not us.

Cons

working 2 jobs for the pay of one

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Berman Skin Institute insights

Based on 30 survey responses

What people like

Clear sense of purpose
Ability to learn new things
Ability to meet personal goals

Areas for improvement

Trust in colleagues
Sense of belonging
General feeling of work happiness

Extremely poor organization

Medical Assistant (Former Employee) - Fremont, CA - May 25, 2023

Overworked, understaffed, under appreciated. Need to do job of 4 employees: your own job of rooming patients, front desk job of answering phones and checking out patients, provider’s job of finishing the note and sending prescriptions, as well as admin work. Oh and there’s no designated time to do any of it, only while in between rooming patients, which each appt for patients is 10 min. Imagine having to do all of that while seeing 30-40 patients per provider.

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Don't work here. You'll thank me later.

Medical Assistant (Former Employee) - Roseville, CA - May 17, 2023

Was a medical assistant here for a short term due to intolerance of the toxic work culture from the staff and management. You will be punished dearly for things you weren't even trained to do, and will be sucked into drama with coworkers.

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Not fun and you never do enough for them

Clinical Esthetician (Former Employee) - San Francisco, CA - April 26, 2023

What is the best part of working at the company?My coworkers. Owner is horrible. Salary is low. Owner is rude and very controlling,What is the most stressful part about working at the company?Selling their horrible products.What is the work environment and culture like at the company?If they like you you are fine but if they don’t your screwed.What is a typical day like for you at the company?Work work work. Get in him and get in out

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Busy but productive

Physician Assistant (Current Employee) - San Francisco, CA - April 26, 2023

Few opportunities for training. Need to be proactive to grow. Management is well-meaning but needs improvement of training and onboarding. Large patient base with mostly medical and cosmetics. Good for someone who likes to be busy.

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Very toxic work environment.

Patient Services Representative (Former Employee) - Los Altos, CA - January 11, 2023

This job promises growth but never allows for that. There are no raises. No growth opportunity. Very toxic work environment. They work you to the bone with no acknowledgment of your good work. A traumatizing experience to be honest. This place only cares about money.

Pros

Nothing.

Cons

Everything.

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Management needs work

Provider (Current Employee) - San Francisco, CA - November 12, 2022

Few opportunities for training and advancement. New providers not well-supported due to briefness of training time. Management is well-meaning but needs improvement of training and onboarding. Unless you have a patient base or experience, you may consider accepting an offer at a place that has better training available. High turnover company.

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Fun Specialty

Patient Service Representative (Former Employee) - Placerville, CA - November 12, 2022

Great company to get your feet wet in the Dermatology specialty. Tend to be understaffed and overworked. Pay is a bit low. Aside from drama that starts from the top and trickles down, not a bad place to be.

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High Turnover Company

Provider (Current Employee) - California - October 3, 2022

High turnover company. Inefficient workflows, inventory not ordered on time. Management needs an overhaul. I strongly encourage you to talk with providers that have worked here before joining.

Pros

Other clinicians are nice to work with

Cons

Management

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Jobs at Berman Skin Institute

See more jobs

Medical Assistant (Medical and Cosmetic Dermatology)

Tracy, CA

12 days ago

Patient Services Representative (Medical and Cosmetic Dermatology)

San Francisco, CA

6 days ago

Medical Assistant (Medical and Cosmetic Dermatology)

Fremont, CA

16 days ago

Hair Transplant Technician

Overworked, underpaid

Medical Assistant (Former Employee) - Fremont, CA - August 3, 2022

Owners/management of the company show 0 appreciation for their workers. They will play games and turn employees against each other. Would rather let good employees leave because of horrible pay and pay the next person even less. Chronically short staffed due to high turnover. No structured training provided, sink-or swim. Get yelled at by the doctor in front of patients. Patients always complain about how the doctor spends 1-2 minutes per appointment before leaving the room and not coming back, so us assistants are left to deal with upset patients by ourselves. Some employees go years without getting a raise. In this economy, there are many other jobs that offer significantly better pay with less hostile work environments. Beware.

Pros

Great coworkers/employees, discounts

Cons

Under-appreciated, under-paid, greedy management/owner

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Fast Paced, Quick Orientation

Registered Nurse (Former Employee) - Los Altos, CA - August 1, 2022

Fast paced environment with a busy schedule. Fun/interesting procedures, yet very monetary focused. Largely commission based, controversial ethics of healthcare professionals selling product.

Pros

Huge discounts on services/products

Cons

Minimal flexibility

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Great employees and Patients

Medical Assistant (Current Employee) - Los Altos, CA - February 25, 2021

I have worked here for 4 years. Yes, it is stressful at times, but medicine can be that way. The days go by quickly and the staff, providers, and managers are awesome. We have a great team that helps each other whenever needed. COVID has impacted the daily routines but hopefully we will get back to our famous potlucks soon.

Pros

potlucks, great staff, great manager, days fly by

Cons

always busy, need to be a multitasking pro

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Pay is fine, but work environment is toxic

MA (Former Employee) - San Francisco, CA - October 23, 2020

They paid pretty well, but I had to get out of there. The managers fight with each other, ALL of the workers including providers are stressed out. The owner is OCD and only sees the bad in situations. Very bad work environment. Most people dont last more than 2 years. So glad I left

Pros

Pretty good pay, but not awesome

Cons

Toxic, managers literally fighting, everyone hates being there, stress!!

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Being on my own. My own hrs, just being solo.

Custodian (Former Employee) - 3581 Palmer Dr. Cameron can park Ca. - December 15, 2019

I actually really enjoyed my time with Berman Skin Institute. I think they just opened to many offices and spread themselves to thin. Of course when they had to cut corners , my custodial services where gone. The good doctor s had to do their own Cleaning.

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Busy Practice with ability to learn more

Patient Service Representative (Current Employee) - San Francisco Bay Area, CA - November 6, 2019

Everyone works hard, it's a extremely busy practice at times. This gives opportunity to learn more about the practice and advanced treatments. You won't be bored.

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The providers only care about money

Medical Assistant (Current Employee) - Roseville, CA - August 12, 2019

The provider there only cares about money and management is never on site. Promotions and trainings were promised but never followed through. They will tell you travel will be light but they will start scheduling at other locations with out your consent.

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good location

Clinical Esthetician (Former Employee) - Palo Alto, CA - June 20, 2019

Medical facial assistant, set up and maintain room for doctors, schedule & set-up appointments, provide skin assessment for clients, provide various medical facial and medical skin treatments on clients. provide customer service to clients. Recommend and sell skincare products to customers/clients.

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very productive work place, fast paced with frequent pot luck lunches

Medical Assistant (Former Employee) - Palo Alto, CA - January 29, 2019

My time at The Berman Skin Institute was satisfying. I learned how to do Cool Sculpting fat loss procedures, became proficient in all aspects of the Artas hair transplant treatments and was able to gain knowledge on MOH'S surgery. ( a skin saving surgical procedure commonly used for skin cancers treatments) The most enjoyable part of the job was the great staff who's hard work and willingness to serve often made tough days fly by. The hardest part of the job was the highly fast paced, high volume patient and stressful work load that would best be compared to an urgent care facility. However stressful working at The Berman Skin Institute was I am extremely grateful to have had the opportunity. I believe the experience has improved my qualifications and sharpened skills.

Pros

frequent pot lucks, celebrations of birthdays

Cons

short breaks, company was going through changes

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Great place to work

Patient Service Representative (Current Employee) - Palo Alto, CA - December 14, 2018

I have worked at BSI for over 3 years and there have been so many positive changes in the last few years. More and more benefits and more management. I am happy to continue to grow with the great business and I don't plan on going anywhere soon.

Pros

Great benefits; great team

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Poorly managed

Patient Service Representative (Current Employee) - Roseville, CA - October 5, 2018

The provider are all very nice, but there is a lot of drama in some of the offices. You get great discounts on treatments. You need to he able to work In a fast paced and stressful clinic environment.