Working at BEST MARK: 6 Reviews
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Interesting Experience
Indeed Featured review
The most useful review selected by IndeedI chose to be a mystery shopper as a side gig mainly as a way to get out and about and while this isn't something to do if you need money, it is nice they reimburse for expenses.The variety is great and of course you choose what and when you want to do. They are rigorous with attention to detail in the documentation we write and exactly how to perform the job and that is necessary here to satisfy clients and they have strict guidelines. That is fine but my experience with them being just as thorough and rigorous to doing what they say will do in terms of reimbursement is lacking.Over the last 3 months, I've completed 12 assignments and never once paid on-time or near on time. They clearly state they pay twice per month and even publish those times in our payment history but I've never been paid unless I contacted support and even then they never responded. They just quietly paid a few completed jobs. My point is I don't trust them. I've never been encouraged, contacted, or acknowledged, so I have nothing to go on other than trust they operate as they say they operate and all I've experienced is shadyiness quietly shifting pay dates, not paying at all, no contact. I've chosen to not accept new assignments, not because it's not interesting "work". I'm not choosing because I don't trust them. I wish I could. I enjoyed the assignments.
Pros
Make your own hours, choose as much or as little work as you choose; gig work
Cons
Don't Pay On Time or Slow to Pay, No encouragement, Low Pay
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Stressful
Wood Worker (Former Employee) - Irvington, NJ - April 25, 2019
This company is run by polish people that are super cheap and that money is life for them. They treat you like a slave.The boss curses 90% of the time is disgusting the way te talks in English. There is no future in working for this company.
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BEST MARK insights
Areas for improvement
- Fair pay for job
- Ability to meet personal goals
- Feeling of personal appreciation
Stressful
Wood Worker (Former Employee) - Irvington, NJ - April 25, 2019
It sucks, your work is never apriciated . They are super cheap with everything. They speak polish all the time and makes you feel stupid by not understanding l. The boss curses 90% of the time he does not know how to talk to people .
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Good place to gig
Market Research Analyst (Current Employee) - Jackson, MS - July 7, 2017
I have not had any issues with Best Mark. The assignments are clear and when it is time for pay day they pay. It is a wonderful place to meet new people.
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Able to work my own hours and select shops.
Secret Shopper (Current Employee) - United States - September 23, 2016
I have learned much through my experience with Best Mark. Plus, it's fun to be able to screen company operations without having my identity known. For the most part I am able to work my own hours. The surveying process is simple. Online survey process to complete a job is simple as well.
Pros
Very Flexible Hours
Cons
Pay can improve.
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get to choose when i want to work
Secret Shopper (Current Employee) - Salem, OR - February 18, 2013
get to choose when i want to work , flexible hours and i learned how to be a better sale's associate and what companies are look for out of there employees.
Pros
each job is different so its exciting
Cons
not enough pay for some of the jobs
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Ratings by category
3.3 out of 5 stars for Work/Life Balance
2.3 out of 5 stars for Compensation/Benefits
2.5 out of 5 stars for Job Security/Advancement
2.6 out of 5 stars for Management
2.9 out of 5 stars for Culture