BetterMed Urgent Care Employee Reviews

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1.0
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Horrible place to work
PCT (Patient Care Technician) (Former Employee) –  Colonial Heights, VAMay 11, 2019
I loved the coworkers but working for BetterMed was horrible. Horrible management. New management doesn’t even know how to handle their job. Don’t work here. There are better places to work. They just care about patients money and not their well being.
Pros
Coworkers
Cons
Everything
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Better what?
X-ray tech (Former Employee) –  Ashland, VAApril 9, 2019
Loyalty and experience means nothing to this company.

Be weary of so many job postings and sign on bonus...there is a reason why that is.

Employee's of all types are leaving left and right. Proceed with caution.

I would not recommend this company to any of my friends. You are overworked and underpaid. Working with a skeleton crew makes it hard on employees and management does not care as long as it cuts costs. I honestly don't think they realize that their revenue comes from those of us actually touching patients, not sitting in an office.

Unhappy staff = unhappy patients = bad business

Just a tip: treat your current employees well and you won't have to worry about hiring others
Pros
Coworkers
Cons
Management, salary
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Ungrateful, poor, management. Rude demographic we serve.
Crew Member (Current Employee) –  Prince George, VAApril 9, 2019
BetterMed was a great place to work until management changed. The new COO and site manager is slowly destroying BetterMed as a company because they are trying to stick to a "budget" and cut corners and cut back on staff but don't want to pay employees more even though they are doing the job of two people!! The higher up's care more about their paychecks than the sanity of their own employees that are the ones busting their butt every day to make them money. Save your time and don't even apply here. You will hate it.
Pros
Nice coworkers, team effort from clinical staff
Cons
poor management, short breaks, stressful, low salary
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High turnover with employees and management
Employee (Former Employee) –  VAFebruary 21, 2019
If you want to work for a company who does not care about work/life balance this is the place for you! If your sick, don’t try to call out because management forces you to work. Several employees are forced to work having the FLU, which we all know is contagious. They can’t keep good nurse management or regular employees, so at least job security exsists. You are forced to work short and there always trying to see where they can cut corners with employees !! The COO came into this company and is slowly destroying Bettermed, employees are quitting left and right. Some providers feel entitled and one particular one gets away belittling staff but then she is quick to complain about the staff constantly to the COO and not follow chain of command. This particular provider is so bad to work with and spastic yet she is one who is training new fellows that come into the company. Bettermed is not a place where job satisfaction exsists!!
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Great coworkers, awful management
Radiologic Technologist (Former Employee) –  Richmond, VAFebruary 19, 2019
Job security is good because they can’t keep employees. As a RT, you do xrays as well as medical assistant work...so you think you’d get paid more than RT’s who work in other environments where they solely do xrays. If you only want to do xrays, this is not the place for you. There are certain providers who think that they are better than everyone else and belittle the staff which makes for frustrating 12 hour shifts. The best thing about this place is that the employees are nice, but management needs improvement from top to bottom.
Pros
Flexible Schedule
Cons
Employee burnout, bad management
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5.0
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great environment
Billing Specialist (Current Employee) –  Richmond, VADecember 17, 2018
Flexibility. Considering a reported 43 per cent of employees would choose flex hours over a pay raise, it's definitely a coveted perk. ...
Communication. ...
Recognition and feedback. ...
A challenge. ...
Amicable coworkers. ...
Variety. ...
Money. ...
Perks.
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Spotsy location, poor management, high turnover
RN (Former Employee) –  Spotsylvania, VAMay 22, 2018
For spotsylvania location:
Began as a pleasant place to work , after a year went downhill. High turnover, poor management, poor communication among management to employees,
Management not a fan of staff that have a voice, very clickish within the facility, lacks real time communication with concerns. Un-professional. Company lacks ability to hear there staffs concerns without being judgemental and retaliation. Would not reccomend for any rn.

The ashland location: pleasant environment and great teamwork
Pros
Location
Cons
Poor management, Poor communication, High turnover
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2.0
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Good benefits, toxic environment, poor management
Provider (Former Employee) –  Spotsylvania, VAMay 20, 2018
Toxic work environment. High turnover in staff. There is nepotism and favoritism at the Spotsylvania location. Poor work ethic among staff, and retaliation for those who speak out to hold the employees accountable. There is no longevity working here. Strictly business, customer satisfaction driven. Not, based on quality care. The grass certainly isn’t greener here...
Pros
Benefits
Cons
Toxic environment, high turnover
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5.0
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Fast Paced, Patient Friendly
Medical Scribe & Patient Care Technician (Former Employee) –  Prince George, VAFebruary 22, 2018
BetterMed cares very much about providing 'better care' to it's patients. The medical staff is extremely knowledgable and are ER certified. There is a strong emphasis on teamwork.
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5.0
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Awesome Staff
Human Resource Assistant (Current Employee) –  Central VirginiaSeptember 7, 2017
BetterMed is an amazing place to work at if your interested in the medical field! Patients visits are about 45 mins total, they leave happy and taken care of.
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5.0
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Great Team Workplace
Receptionist/Administrative Assistant (Current Employee) –  Richmond, VAJuly 17, 2017
I have worked for BetterMed for almost a year. I LOVE the family atmosphere of this growing company. Working here means working together. The managers care about their teams and helping them grow and learn their roles. Everyone is laid back and focused on quality patient care.
Pros
Culture, flexibility/worklife balance, Management
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5.0
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Customer Service
Registration Clerk (Current Employee) –  Henrico County, VAMay 21, 2017
Being the first face a guest sees before they check into our hotel, the first impression is key. We welcome each guest with a warm smile, as they come to the hotel to wind down after a long day at work or hours of traveling. We inform the guests of everything they need to know about the hotel- amenities, restaurants, and nearby points of interest.
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5.0
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Great place
Nurse Practitioner (Current Employee) –  Midlothian, VAMarch 31, 2017
Fast paced and intense work environment. Challenging and engaging. Great staff and management, flexible hours and great benefits. Educational opportunities and community involvement.
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5.0
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easygoing
Registration Clerk (Current Employee) –  Ashland, VASeptember 20, 2016
Register patients and get them to triage exam room within 15min of arrival. The company is a great place to work for. Made me feel like family on my first day.
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Overall rating

3.1
Based on 15 reviews
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Ratings by category

3.3Work/Life Balance
3.5Compensation/Benefits
3.3Job Security/Advancement
3.0Management
3.1Culture