BetterMed Urgent Care Employee Review

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Ungrateful, poor, management. Rude demographic we serve.
Crew Member (Current Employee) –  Prince George, VAApril 9, 2019
BetterMed was a great place to work until management changed. The new COO and site manager is slowly destroying BetterMed as a company because they are trying to stick to a "budget" and cut corners and cut back on staff but don't want to pay employees more even though they are doing the job of two people!! The higher up's care more about their paychecks than the sanity of their own employees that are the ones busting their butt every day to make them money. Save your time and don't even apply here. You will hate it.
Pros
Nice coworkers, team effort from clinical staff
Cons
poor management, short breaks, stressful, low salary
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It started well and I was excited for the opportunity and things have changed.
Registered Nurse (Current Employee) –  Fredericksburg, VASeptember 14, 2019
Suffice it say some things, many things have changed. Changes or removal of positions has created a tough spot. Moral is down. Doing more with less amidst some pretty large changes. Nowhere for me to go really.
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Poor management,High turnover,Benefits are horrible, No raises
Medical Receptionist (Former Employee) –  Spotsylvania County, VAJuly 29, 2019
Working for this company was alright at first, but everything has slowly gone downhill. The new manager is incompetent, lacks experience and has poor communication with the employees if she even bothers to acknowledge you or show up at all! This company could be great but they continue to hire management that has no idea what there doing and let go of great employees!
Employees are scheduled to work 12 hour shifts which is normal , but then a half hour lunch is taken out of your check whether you get lunch or not.
Patients always compliment the staff, how clean it is and how friendly everyone is , but this will soon change. New management is running all the good employees out and most employees are already looking for a better place to work.
If you have children this is definitely not the job for you as it is a no call out policy no matter what and at times staff is unwilling or unable to switch shifts with you.
Pay is okay but even if you have a review , you probably are not going to get a raise so your are pretty much stuck at a set rate FOREVER!
Best thing I have ever done for my career is leaving this toxic work environment, should have done it months ago.
Employees will leave a toxic work environment where they are underappreciated and know more than management.
Overall the staff is great! The billing manager is awesome never been an issue there!
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Overall rating

2.9
Based on 18 reviews
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Ratings by category

2.9Work/Life Balance
3.2Compensation/Benefits
2.9Job Security/Advancement
2.7Management
2.9Culture