A typical day at BBHC included meeting one on one with my clients (single men, single women, and families who were experiencing homelessness and living on our transitional housing campus) to work on educational, housing, and employment needs, as well as medical advocacy and mental health concerns. After each meeting, I would document key factors of the meeting in each client's file. I participated in weekly team meetings with other case managers and a supervisor for each of these groups. I also screened new potential residents for each of the three dormitories, and performed intake bio-psycho-social assessments for each new client.
In my experience at BBHC, I learned how to address the complexity of issues for individuals and families experiencing homelessness, including helping them access government benefits, assessing mental health needs and interventions, and issues surrounding domestic violence and child abuse.