Bakery Specialist (Current Employee) – Springfield, MA – August 15, 2018
I've been with the company for 5 years and I will say that in the last 2 years I have wanted to quit so many times. My immediate manager treats me like garbage, nothing I do is ever good enough. They need to teach their managers how to talk to employees, and listen to their employees. Managers have different rules for different people and if you ever want to keep people and keep them happy then treat them all the same. I've learned some great skills and I'm really appreciative of it. The hardest part of the job is the customer service aspect of it. Almost every customer I get says that they've all worked for Big Y and they think that they know what products we carry or how we do things, but what they fail to realize is that Big Y is always bringing in and discontinuing product. The company has changed a lot in the 5 years that I've been with them. The most enjoyable part of my job is my regular customers, I love talking with them and helping them. I love even when new customers come through and hearing them say how much they appreciate your help and to what lengths you were willing to go t help them out.
Deli Clerk (Former Employee) – Springfield, MA – August 15, 2018
a typical day at works is basically making sure that we have backp pre-slice for later on that day and possibly the next day. some days are busy than others. Management is okay. they could be a little bit better. the hardest part is trying to get out on time because theirs always that one customer that comes minutes before your getting ready to close up for the night. the most enjoyable part of the job is working with the right coworkers and making sure everything is done ahead of time.
Fun place to work with ample opportunity for cross-department training.
Frozen Food Clerk (Current Employee) – Southbridge, MA – August 9, 2018
My experience working at Big Y has been incredibly positive, and full of kind, helpful people. I felt welcome the day I started working there, and have been encouraged from day 1 to train in as many departments as I can, which I took to heart. The only problem I have with the company is how difficult it is to cross the barrier and switch from part-time to full-time, as well as getting overtime in a part-time position. Other than that, the experience has been wonderful overall.
Good place to work at flexible hours great team building company
Bakery Clerk (Former Employee) – Ware, MA – August 8, 2018
Working at Big Y was a great job for me to start at coming out of high school i had a great manger and the whole team was very supportive, i had flexible hours and had room to grow if i wanted to stay with Big Y
deli clerk (Current Employee) – Monroe, CT – August 2, 2018
very good place to work.The company has very challenging goals for employees and has a very relaxed working environment. The management is very fair and cares about employee concerns.Excellent 401 is excellent. The company fully endorses continuous training and new ideas from employees..
CASHIER/ FROZEN FOOD DAIRY CLERK (Former Employee) – Ware, MA – August 1, 2018
It was a great starting job for me with flexible hours while I was doing school and making my way through high school and college. Always gave hours when I would come home from college breaks and when I could work more in the summer.
Assistant Manager (Current Employee) – Massachusetts – July 30, 2018
Typiical days are pretty smooth sailing. Great regular customers, cashiering, cleaning and organizing are daily. I learned communication is welcomed through all management with any issues or concerns as well as notice of a job well done. The community and employees are wonderful to deal with. My only wish is the hours were easier to deal with. Getting up at 4:00 AM to open the store for 4:30 or 5:00AM can be a real struggle some days.
Communication with Management; Employees; Easier Job type
Breaks are lacking; Not enough hours for multiple people; Work-life balance pending on job position
Lot of great people to work with but a little bit clicky
Assistant Dairy and Frozen Foods Sales Manager (Current Employee) – Franklin, MA – July 26, 2018
Overall Biy Y is a great place to work. They stress intermingling with the customers to get to know them and cleanliness of the store. Over the past few years they have been buying stores increasing the total number to close to 90 stores in the chain. In doing so i think that they've forgotten about the employees who have been working hard for them over the years and the mural of those employees have decreased.
Cashier (Current Employee) – Naugatuck, CT – July 16, 2018
Management is very open and people think they can be in charge when they're on the same level as a cashier. The workplace culture is productive but can be very stressful to deal with. Hardest part of the job is trying to be on point with having no lane accountability because there is a case of dealing with money. Trying to have good customer service when dealing with a stressful customer. A typical type of day is up and down with the flow of people and going from doing nothing to having a crazy line filled with people.
Head Cashier/Customer Service Specialist (Former Employee) – Meriden, CT – July 16, 2018
Assisting customers was the most rewarding part of working for Big Y. Whether it was at the Customer Service Desk, helping a customer find a specific item, or helping their cashier with any concerns made the job rewarding and interesting. Never a dull moment! Always some way to aide the customer's shopping experience.
Cashier (Former Employee) – Holden, MA – July 15, 2018
I loved working here. My managers were amazing. Kind and friendly and truly care about you and your wellbeing. When looking to improve the front end, your input is encouraged and actually considered/applied. I didn't get enough hours to meet my needs here but if I did I wouldn't have left.
Horrendously understaffed food service department. Only 3-4 employees actually care about their job.
Food Service Clerk (Former Employee) – Ellington, CT – July 13, 2018
Please don't apply for this department. To be honest, the food service department shouldn't even exist. It's only around to get customers in the door and hardly turns a profit. In a normal shift you'll have probably 4 employees expected to prepare a ridiculous variety of food for a grab-n-go case, while simultaneously helping a constant stream of customers needing made to order sandwiches and pizzas. You may get a cashier from the front of the store to help for an hour a day at lunch time if you're LUCKY. You're expected to do so much cooking for pennies above minimum wage while providing good customer service and ringing out purchases. Since the department breaks even on a good day, upper management gives your department manager not nearly enough hours to use for proper staffing. The only reason employees stick around is because they don't realize better opportunities are available. People get stuck here. Don't get stuck here. Stay away.
Insurance covers a lot but is overpriced
Lazy employees aren't disciplined, management only cares about #s, too much work for too little staff