Phlebotomist (Current Employee) – Augusta, GA – May 19, 2018
Scheduling is done every week on Thursday the week before without any consistency. The culture is such that at least 1/3 of the staff calls out every day. They are always short staffed because they refuse to hire adequate an number of staff members. Management rarely ever helps unless the head manager is in. SOP is rarely ever followed. Phlebotomists are overbooked regularly. When donors are disrespectful management never reprimands them and never discourages the behavior. Overtime is never available. Management will actually cut staff prior to overtime even at the detriment of the current staff workload.
Working for Biotest has been one the greatest pleasures in my career. I have learned quite a lot from all employees. You work with them in close proximity day in and day out and the friendships made are really great.