Birch Tree Communities Inc. Employee Reviews

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2.0
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The Management and System Will Make You Miserable.
Paraprofessional (Former Employee) –  Clinton, ARJanuary 31, 2019
I was at Birch Tree for a year. Management is under tremendous pressure for workers to hit productivity goals. They then transfer that stress onto employees. Productivity is an obsession. If you don’t hit your numbers, you’ll hear about it. At the Clinton branch there is an extremely dysfunctional management culture where the only emails you receive from them are to call out employees about productivity numbers. Managers show favoritism towards friends that are supervisors and allow them to spend entire days surfing the web on their phones. Smoke breaks are multiple. Morale is extremely low. You will not hear a “Good job” ever. I finally left after deciding the stress of working there was not worth it. You’ve been warned.
Pros
The clients are great. The company’s mission is a good one.
Cons
Stressful work environment. Incompetent management.
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Terrible management
Advocate (Former Employee) –  Newport, ARDecember 29, 2018
Job with clients is amazing. Horrific management with very limited professional and management knowledge. Workers not professional in the least nor is management
Pros
Positively affecting lives of clients
Cons
Management, advancement, work culture
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1.0
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Work anywhere but Birch
Administrative Clerk (Former Employee) –  Benton, ARDecember 5, 2018
Typical day at work is extremely stressful. Management doesn't care what your opinions are about anything. Certain supervisors are very belittling. Very few employees are happy at this time and are all looking for jobs elsewhere.
At one time it was a great place to work, over the years with each change of head management we have seen a decline in company morale. I do not feel that the company has continued to follow the standards and principals the company was founded on.
Pros
401K is decent
Cons
administration that care only for themselves
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2.0
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Just No!
Recovery Assistant (Former Employee) –  Russellville, ARNovember 15, 2018
excessive drama dealing with staff. Due to not much advancement, staff will sabotage other staff to get fired to open up positions. Pay is not competitive with other companies that work within the same field. Management does not deal with staff problems no matter the severity. Administration does hold a tight grip on managements ability to run their own sites.Staff's safety is not important to Administration or management. Member's show more behavioral issues than mental illness issues. No consequences for member actions no matter how sever.
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3.0
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Good learning experience
Internship (Former Employee) –  Benton, ARNovember 5, 2018
The typical day was 8 hours. This was a great place to gain insight into adults with SMI. Working with the clients was enjoyable, however the required documentation was excessive at times.
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3.0
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I like birch tree except they dont watch the member anough some are out of control ,languige , personalety. Fast train work..
Deshwasher and clean dinning room. (Current Employee) –  Clarksville, AROctober 22, 2018
Birchtree is an ok place to be. Im a dishwasher I exspact to be picked up on time , work time is 5:00 pm ,place, mills. I live in the community 12 years.
Pros
Get too work on time.
Cons
I hate to be for my job.
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2.0
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The workplace is dysfunctional
Paraprofessional (Current Employee) –  Benton, ARSeptember 20, 2018
While building relationships with the members are very rewarding the management does not make staff feel like we have a voice on how to make the place better. Even when staff has an idea it always gets shut down by management if they don't agree on it. How they deal with the members when they are violent is very unorganized and the member is not held accountable for their actions; therefore not getting them ready for life outside of Birch Tree. With the managements attitude towards things and how management hires people, it makes the environment very stressful and dysfunctional. But the best thing about the job is working with a member that actually tries to get their life together and watch them move out on their own. There are other times just being their for the member to vent to is very satisfying. You can learn life lessons through these members.
Pros
meaningful relationships, fun events to attend.
Cons
sometimes you feel unsafe, negative attitudes from all positions.
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3.0
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Burn out quick
MENTAL HEALTH PARAPROFESSIONAL (Current Employee) –  Benton, ARAugust 27, 2018
The environment isn't very clean. Employees are expected to jump through different hoops all the time, it's always changing, and some of the people in leadership are lazy.
Pros
Free meals
Cons
Short staffed
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4.0
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You get to meet a lot of unique people
Case Manager/Transportation Coordinator/Data Entry (Former Employee) –  Benton, ARAugust 8, 2018
Working with them members was great. And while i rated the management only 3 stars, its two fold. Branch management was 5 stars, but the upper management at the administration building was roughly 2 starts. I tried to balance it out a little.
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Birch
staff (Former Employee) –  Russellville, ARJuly 11, 2018
Coming into work with the members that we provide service for is the best part of the job. We get to have a direct relationship with the members and a hand in their treatment.
Pros
member friendly
Cons
low employee moral
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5.0
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Great place to work
Branch Nurse (Former Employee) –  Conway, ARJuly 10, 2018
Birch Tree is a great place to work. I would gladly go back if given the opportunity. There is a great sense of team work and a true mission to help people recover from their serious mental illness.
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4.0
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productive
Case Manager (Former Employee) –  Benton, ARJune 11, 2018
learned how to communicate better with others and that there is more to life than myself. Birch Tree Communities helped me realize I love to help people.
Pros
great 401k
Cons
No chance for advancement, No raises
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2.0
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Needs improvement
Therapist (Former Employee) –  Mountain View, ARJune 4, 2018
Need to split caseloads among more therapists

Management needs better understanding of demands of a therapist and allow for delegation of non-direct service responsibilities

Billing is more important than relationships

Decision making needs to be more transparent and inclusive among staff
Pros
Recovery oriented
Cons
Case load, lack of understanding of clinical demands while adding on more responsibilities
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3.0
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Birch
Part time Mental Health Paraprofessional (Former Employee) –  Arkadelphia, ARMay 24, 2018
It's a chain store, so there's not very much room to grow and expand. Excellent stock options and definitely good enough to pay the bills and live comfortably, but long hours and lots of days.
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4.0
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Worth the challenge.
Primary Therapist (Former Employee) –  Newport, ARMay 8, 2018
I worked for the Newport site, which I consider the "forgotten branch." Forgotten because they seem to have to struggle for funding, recognition, amenities, etc. more than the other sites. They come together for the members the best they can despite this. Cultural diversity at the Newport site is different than most of the other sites and employees there sometimes express passive aggressive racism. However, they're working on it. If you're looking to work as a therapist at the Newport site, realize they need a strong yet gentle, street-wise therapist with leadership skills.
Pros
Pay is good for therapists, paid time off is good.
Cons
401k doesn't begin until after 1 year, raises do not begin until 5 years
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4.0
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Relaxed and rewarding place to work.
Behavioral Health Technician (Former Employee) –  Benton, ARApril 30, 2018
A typical day at Birchtree would be to assist members as necessary or as assigned in maintaining a safe, clean, healthy treatment/residential environment. Partner with members and assist them in becoming progressively less dependent on staff to pursue their recovery process. And maintain healthy relationships with members, always respecting appropriate boundaries. The most rewarding part of the job is watching the individuals grow more independent and when they accomplish a goal to see them so excited and happy is rewarding to me.
Pros
Relaxed environment
Cons
Not many breaks by yourself, the members are around you 99% of the time.
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3.0
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its ok
Mental Health ParaProfessional (Current Employee) –  Benton, ARApril 13, 2018
its and ok place to work very boring but at same time ok to work hard to advance because there is a lot of favortism so the best thing come in be quiet do your job and stay out the way
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5.0
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Love the Job
Case Manager (Former Employee) –  Conway, ARApril 11, 2018
Excellent place to work and great people. The director is a great person and so are the members. People won't be disappointed if they choose to work there.
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3.0
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Mental Health industry
Clinical Medical Records Clerk (Former Employee) –  Benton, ARMarch 15, 2018
I was tasked with maintaining the medical records for this facility. It was a busy job and the job itself was not stressful but knowing how mental illness can adversely impair someone could be very disheartening
Pros
relaxed, generous leave poilicy
Cons
low pay and little opportunity to advance
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5.0
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Considerate and Understanding Workplace
Dietary Supervisor (Current Employee) –  Mountain View, ARFebruary 14, 2018
A wonderful environment to grow and succeed! All positions have room for advancement and reasonable work hours. There is many opportunities for benefits.
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Overall rating

3.6
Based on 60 reviews
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3.4Work/Life Balance
3.5Compensation/Benefits
3.1Job Security/Advancement
3.2Management
3.4Culture