Questions and Answers about Bite Squad

Here's what people have asked and answered about working for and interviewing at Bite Squad.

View all 55 questions about Bite Squad

What advice would you give the CEO of Bite Squad about how to improve it?

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19 answers

The app needs work, dispatch only gets half of any communications from the help menu. Today (2-12-19) I used the app to let them know at 7:23 am that I would not be able to work as I am sick. I was scheduled for 11 am. At 11 am I recurved a text message that I was supposed to be clocked in, I told them what I had done and used the menu to let them know that I was sick. I still received a ticket for no call/no show, even after explaining to them that I had contacted them. They are basically calling me a list and saying that I did not because they never received it. Fix the app or fix your dispatch team, something's broken somewhere

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Shut it down.

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2
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I would like to see better compensation for all drivers, for example; a certain percentage of gas
reimbursement to offset gas expenses, each delivery reimbursement increase ($3 instead of $1/per), or an increase in hourly pay rate(perhaps a $2 increase).
Because of the fact that drivers are not contractors with bitesquad, they don't have the luxury of a mileage write off on their year end income taxes... therefore, better compensation would be good.
Thank you

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1
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Provide reasonable delivery zones for drivers. Be consistent, don't offer one rate of pay to drivers and then drop the pay months later. Otherwise, get real and stop being shady.

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Rethink your operation and look at other companies like uber and Lyft and companies that have learned that taking advantage of their employees may not be the best strategy

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Drivers are what makes Bitesquad go from an idea to a reality. So, why would you under pay them ? I average 150 miles a shift, and typically make $60 dollars a day. It takes $40 to fill my gas tank, lasting maybe 2 days. Though you pay drivers $1 for a single delivery. On top of that, you make us pay for our own uniform and bag, while upper management makes 6 figures a year. I'm making less than minimum wage, this should be illegal.

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8
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The drivers are what makes Bitesquad go from an idea to a reality. With that said, I have to admit, as a driver for bitesquad, I do feel underpaid and overworked. I basically make just enough to continue working for Bitesquad. I enjoy the job and sincerely believe the company has a potential. Though, drivers should earn much more or be compensated. Otherwise, I dont see Bitesquad lasting very long.

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Better pay for drivers, and go to weekly pay, once you figure in all the costs of operating your own vehicle you are making below minimum wage! I am a dedicated driver who works EVERY shift for you currently! I however, will be cutting way back on my shifts and just doing it when I feel like it soon as it is not worth the wear and tear on your vehicle. Also the manager mislead all of the drivers during the hiring process about how much we would be making.

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Upset with Dispatch who ended my shift and not even bothering to request me to repair the phone text system at all. WOW losing my whole shift. The Dispatch should have requested the local manager reach me to stop by the office and repair before start work whole shift again. Save time and solution quickly. Why NOT? NEED IMPROVEMENT system, seriously! Sending this message to CEO please. Thank you.. Hope Dispatch system improvement related to it!

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Change from biweekly pay to weekly pay. Gas costs are high and it would help us stay in the road and pick up more shifts.

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