Management needs serious help.
Server (Former Employee) – Santa Clarita, CA – September 6, 2018
Very fast pace, very little management help, favoritism, dirty, hours are unfair and zero positive reinforcement.
Managers talk down to employees and don't address customer complains. The training was excellent being it was a brand new restaurant but as soon as the trainers left everything went down hill. They don't care about the happiness of their staff and that turns into your best servers leaving, high turn over and staff not going to extra mile. Customers do take notice of all of those. Wish I didn't have to leave here cos my fellow crew were awesome to work with.
Great time with fellow employees and half off food on shift.
Hours, no help, management. Get managers from an outside source.