Black Hills Corporation Employee Reviews

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2.0
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Nice building to work in, great team leads, poor management
Customer Resolution Specialist (Former Employee) –  Rapid City, SDAugust 8, 2018
Their team leads and the other reps are great people. Management with the exception of a few just doesn't really care all that much. Managers are pretty disconnected from the actual job that the reps do.
Pros
Pto, benefits
Cons
You'll have a hard time if you have kids and have to leave early because they're sick etc.
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1.0
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Management change lead to changing philosophies and lack of communication
SAP Basis Administrator (Former Employee) –  Golden, COJune 11, 2018
Day to day operations ran smoothly within the department but challenges associated with utilities over a several state area can create unique and sometimes difficult challenges. Management lacked vision on how to address this issue and thus they struggled at times. Lack of communication lead to difficult upgrades and changes to information systems.
Pros
Nice work space, good team environment among employees
Cons
Management seemed separate from team concept
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1.0
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This place will steal your happiness
Professional (Former Employee) –  NebraskaMay 26, 2018
The management on all levels here is unqualified, uncaring, and not at all forward thinking. It is stuck in the “good old boy” world where men are celebrated and moved up despite a lack of leadership and intelligence. People are promoted here not because they are the best and brightest, but because they know the right people or they suck up to the hiring manager. This company does not care about their employees, but they sure tell you how much they care all of the time. If you work in the mother land of Rapid City, you will be treated well, but anywhere else, expect to be treated like a second class citizen and do not ever get comfortable in your position.
Pros
Great pay and benefits
Cons
They are not forward thinkers, they do not promote based on talent and/or skill
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1.0
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Worst company to work for!!!
Corporate (Former Employee) –  WyomingApril 4, 2018
I was an original Source Gas employee, after Black Hills bought Source Gas, the company went downhill. After they bought the company, within the 1st month of them owning the company they laid off many people then after that they wrongfully terminated people to cast the blame on those people for upper management not doing their job.
Source Gas was a wonderful company to work for, but now that it is Black Hills, it is the worst unethical company I’ve ever worked for.
Pros
Good pay and benefits
Cons
Upper management treats employees terrible.
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1.0
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Terrible upper management
Corporate (Former Employee) –  WyomingMarch 12, 2018
Upper management throws blame to lower level management/employees for their incompetence.
Several projects would be presented only days before they needed to be finished, when the work would generally take weeks/months or sometimes over a year to complete. When projects couldn’t be completed within their time it fell solely on you, not their lack of communication and planning. If you work for BHC I highly recommend using email as much as possible and saving ALL communication as it will save your job, at least save it for a little while.
Upper management somehow plays by different rules and pretty much get away with anything. Complaints to HR regarding upper management go unsearched while any complaints from upper management about lower level employees are immediately researched (research is very one-sided and only includes facts to support upper management complaints, facts from employees who were complained about don’t matter).
Pros
None
Cons
Working for BHC.
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4.0
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Good Company
Install Manager & Install Coordinator (Former Employee) –  Olympia, WAFebruary 13, 2018
It was not my forever job in the beginning. As I grew in the company I was excited about my future, it was a good company to work for. Communication issues.
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3.0
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Learned a lot while working here.
Customer Care Representative (Former Employee) –  Fayetteville, ARJanuary 22, 2018
During my four years with Black Hills energy, I was able to move up in the company twice. I really wanted to go further with the company but due to personal issues, that wasn't an option.
Pros
commission available
Cons
I wasn't considered for advancement because of being a singer mother.
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2.0
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OK but Slow
Marketing Manager (Former Employee) –  Omaha, NEJanuary 18, 2018
It's a utility -- they have good benefits. But the pace is slow and the technology is pretty dated. You can't really think too differently there -- while they talk a good talk, they don't really embrace new ideas.
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4.0
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Good Company
Asset Team Lead - Wyoming (Former Employee) –  Denver, COJanuary 18, 2018
Enjoyed working at Black Hills. Good working conditions and outstanding staff. Unfortunately, the company decided to exit Oil & Gas business as a result of the depressed prices in 2015
Pros
Good working conditions
Cons
Incentive plans a little stingy
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3.0
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Bhc
Analyst (Former Employee) –  South DakotaDecember 22, 2017
Black Hills Corp has seen tremendous growth and has been very good for shareholders. However, the growth of the company has diminished very much the work environment. Senior management is so removed from the actual environment that exists in the company. They are told by their direct reports that 'all is good' but they do nothing to reach out directly to anyone in the work force. Would be a different environment if senior management would randomly visit with employees and ask for input without the direct supervisor present. The company does provide very competitive salaries/benefits.
Pros
Competitive salaries & benefits
Cons
Actual work environment is poor
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1.0
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Horrible place to work
Customer Service Associate (Former Employee) –  Pueblo, CODecember 14, 2017
Worked in the office as a customer service associate. Lots of favortism back stabbing. Great place to work before Black Hills bought out previous utility company. BH does not care about its employees much less about the customers
Pros
Good pay and benefits
Cons
Bad management from the top to the bottom
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1.0
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Call center
Customer Care Representative (Former Employee) –  Fayetteville, AROctober 25, 2017
Extremely stressful call center. You are penalized for being 1 minute late, for going to restroom, or for taking extra time after a call to take good notes.
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5.0
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Positive work environment
DSP (Direct Support Professional) (Former Employee) –  Rapid City, SDSeptember 22, 2017
I loved helping and working for people with disabilities! My co-workers were great, and so was my supervisor. It is a very rewarding job. I would definitely recommend applying if you love to help people.
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5.0
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Summer 2016 and 2017 Internships
Engineer Intern (Former Employee) –  Gillette, WYJuly 24, 2017
The company treats their employers like royalty. Black Hills Corporation puts safety at the highest priority which makes it one of the leading companies in the power industry. Highly recommended company to work for.
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4.0
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Solid 4
Customer Care Rep (Former Employee) –  Fayetteville, ARJuly 17, 2017
The pay was great! the people I worked for were awesome! Management always worked on moral of their employees. It was a temp job so I was only there for a certain amount of time.
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2.0
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If you like politics, you will love this place
Manager (Former Employee) –  Western United StatesJuly 7, 2017
Great benefits but not the place for those who hate office politics. Advancement based on who you know, whom you please and a willingness to not challenge authority (even when they are wrong).
Pros
Benefits, Retirment
Cons
Horrible choices in state leaders, disengaged HR
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4.0
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Not enough chance for advancement
Rights-of-Way and Easement Contract Analyst (Former Employee) –  Golden, COJune 21, 2017
Excellent pay, contractors experience utilized beneficially with minimal supervision. Trust in contractors attendance, hours worked and expertise appreciated.
Pros
Trusted contractors to do job with minimal supervision.
Cons
Employees were not promoted in accordance with expertise.
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2.0
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Poor management procedures - no clear direction
HVAC Maintenance Technician (Current Employee) –  Olympia, WAJune 17, 2017
From day to day operations, Black Hills Inc is severely lacking in direction & organization. Attitudes are poor when help is sought out expecting you to know items that have not been taught to you. General expectations are not clearly laid out before you, no handbook to refer to or task management. 99% of the time you are unsupported & alone within the company unless you are under fire for the smallest mistake usually made through lack of communication. Did I mention the lack of communication? Communication is almost non existent & can take hours of delay before you receive a response that is lined with tones of detest for you as an employee.
Pros
Meet incredible clients
Cons
Lacking communication lacking support
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3.0
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Purchased by Black Hills
Operational Accounting Consultant (Former Employee) –  Golden, COJune 16, 2017
Sourcegas was a great company and was purchased by Black Hills.The management team and employees were wonderful and have now been folded into Black Hills.
Pros
Great benefits
Cons
Company no longer exists
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3.0
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Fun and productive place to work
Field Tech (Former Employee) –  Rawlins, WYJune 14, 2017
Source gas was a great and friendly place to work for. Pay and benefits were great and the traveling part of the job was a bonus. All fellow employees were a blast to work with
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Overall rating

3.1
Based on 54 reviews
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